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Episode Directory
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
- 7/27/2011: Special Encore Presentation: Confronting & Developing Direct Reports: Techniques for Having Difficult Conversations Listen Now
- 7/20/2011: Setting Employees and the Organization Up For Success Listen Now
- 7/13/2011: Coming Through the Fire: Life Before & After Termination Listen Now
- 7/6/2011: Confronting and Dealing with Problem Performers, Part II: Techniques for Performance Feedback and Coaching Conversations Listen Now
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
Tina Asbill
Tina Asbill has been with Neighborhood House Association (NHA) since 2006 when she was hired as a temporary Office Assistant. During her employment with NHA, Asbill was promoted to Senior Human Resources Technician, Human Resources Analyst, and was recently appointed, Interim, Human Resources Manager. Asbill was nominated as NHA’s first Employee of the Month in January 2009. Asbill received her Bachelor of Arts degree in Human Development from San Diego Christian College and completed her Master of Arts degree in Human Resources Management from Webster University. In her role as Interim, Human Resources Manager, Asbill manages the Performance Evaluation programs and systems, TimeStar attendance monitoring system, Position View Guest page
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IAN BAUTISTA
Since April 2006, IAN BAUTISTA has served as the President of the United Neighborhood Centers of America (UNCA), a national nonprofit membership network of settlement houses and neighborhood centers, headquartered in Milwaukee. UNCA’s membership comprises approximately 150 settlement houses, neighborhood centers, and similar community based nonprofits. In 2006, UNCA affiliated with Families International, Inc., the nonprofit holding company for Alliance for Children and Families and Ways to Work/ Prior to UNCA, he served as President & CEO of El Centro, Inc. in Kansas City, Kansas; as a Management Consultant for NeighborWorks® America; and for the State of Kansas with Kansas Hispanic and Latino American Affairs Commission (KHLAAC). He holds a Master of Business Administration from Rockhurst University Executive Fellows Program, Master of Regional and Community Planning and Bachelor of Arts degrees in Political Science and Spanish from Kansas State University. He is a certified Community Planner by American Institute of Certified Planners. He resides with his wife, Elsa and daughter Iana in Whitefish Bay, Wisconsin. View Guest page
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Linda V. Berens
LINDA V. BERENS, Ph.D. is a human and organizational development practitioner who has spent over thirty years teaching professionals as well as helping individuals and teams recognize their strengths, transcend their weaknesses, and work together better. She provides coaching, consulting, and certifications in the Integral Type™ Method. After founding Interstrength® Associates (formerly known as Temperament Research Institute), a corporate consulting and training organization, she has turned her attention to developing a more complete and integrated look at individual differences through Integral TypeWorks, LLC. Linda is recognized internationally for her theoretical contributions to the field of psychological type and for developing user-friendly training materials for practical application of understanding individual differences. She is the author or co-author of multiple books, including the I in Team, Working Together, the Understanding Yourself and Others series of workbooks and training materials. View Guest page
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Mike Burns
MIKE BURNS is a partner in BWB Solutions, LLC, located in Branford CT. This organizational consulting group provides planning and management advice to organizations that are striving to achieve both financial and social goals through strategic and business planning and board management. Working with transitioning to a new CEO in both pleasant and difficult situations, he is able to monitor and assist in the hiring process to obtain the right fit for the organization. With practice in the field, Mike's previous experience has been as executive director of several nonprofit human service organizations, including a primary health care clinic serving low-income individuals. He served as an adjunct professor of management at UConn School of Social Work and Cambridge College. Burns has published many articles such as: The 7 Warning Signs that Something May Not Be right in Your Nonprofit in ePhilanthropy Journal, and, The Organizational Life cycle and How It Affects Your Board, a four part series in the New England nonprofit quarterly. He currently serves on the board of Alliance for Nonprofit Management. View Guest page
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James W. Comstock
Major General James W. Comstock is currently President of P&E Holdings Inc. and Managing Director of Institutional Liability Management Partners LLC. He has over 35 years of experience in the insurance and investment profession. Major General James W. Comstock, United States Army Reserve, received a Bachelor of Arts degree in Marketing from Michigan State University. As a Distinguished Military Graduate of his ROTC class he received a Regular Army commission as a Second Lieutenant of Infantry upon graduation in 1969. He earned a Master of Arts degree in National Security Studies from California State University, San Bernardino, California. On Active Duty from July 1969 through November 1972, he served as a Platoon Leader with the 3rd BN (ABN), 325th IN, 82nd Airborne Division, Fort Bragg, Platoon Leader, Asst. S-3 and S-2 with the 2/8th 1st Cavalry Division in the Republic of Vietnam, and completed his Active Duty as an instructor in the Ranger Department of the Infantry School at Fort Benning. Major General Comstock's awards and decorations include the Defense Superior Service Medal, Legion of Merit, Bronze Star with "V" device and two oak leaf clusters, Meritorious Service Medal with three oak leaf clusters, Joint Service Commendation Medal, Army Commendation Medal with "V" device and five oak leaf clusters, Air Medal-Second Award, Combat Infantryman Badge, Parachutist Badge, Ranger Tab, Special Forces Tab, and numerous service medals. View Guest page
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Susan Curtin
SUSAN CURTIN is a partner in Insights4Results a leadership development and succession management firm in San Diego, California. She also teaches for San Diego State University’s Coaching for Organizational Excellence program. Curtin works with individuals in identifying their core values, beliefs, strengths & interests to assure there is congruence with a successful career fit. Her work includes assisting individuals who are in career transitions or wanting to explore a different career track. Curtin draws on two decades of successful internal experience coaching, mentoring & developing managers and leaders. Her Coaching work has included leadership development, transition to the next stage of leadership, succession management including work on key competencies like interpersonal savvy and political acumen. Susan holds a Master’s degree in Counseling and is a Certified Employee Assistance Professional. She created and implemented the first internal Employee Assistance Program for the City of San Diego. She was also the Diversity Project Lead and Program Manager of the successful Diversity Commitment program in the City of San Diego along with working as the first Career Development Program Manager rolling out individual and group mentoring programs. She was the first Training and Development Manager for Health and Human Service Agency, County of San Diego, where she created and implemented their award winning Managers Development Institute. View Guest page
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Jennifer Day
JENNIFER DAY is the Director of Communications and Public Relations for the New Orleans Convention and Visitors Bureau. She acted as the Director for the City of New Orleans Office of Film and Video from 2007 through June of 2010. During her three years at the New Orleans Office of Film and Video Jennifer was confronted with the daunting task of selling a city still reeling from the worst disaster in our nation’s history. Despite what seemed like insurmountable challenges, under her leadership, the New Orleans film industry cultivated record-breaking levels of production activity for three consecutive years with Day attracting roughly 71 major projects with a combined Louisiana spend of $600 million. Now on the PR front line for a city under yet again intense negative media scrutiny, Day helps communicate the facts about the New Orleans visitor experience and promotes the positive developments occurring in New Orleans. View Guest page
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Julie Doherty
JULIE P. DOHERTY is a Washington, DC metropolitan area-based independent consultant in government and public affairs with a specialization in clean energy. She is also a guest lecturer at the University of Bodo, Norway on the role of private and public companies with respect to issues associated with the formation of global climate change policies. Her previous experiences include Director, Government and Public Affairs for Methanex, the world’s largest supplier of the alternative fuel methanol to major international markets. Ms. Doherty began her career at the U.S. Department of Energy on a renewable energy team in the Energy Information Administration and on a Summit of the Americas initiative in the Office of Policy and International Affairs. She co-founded the U.S. Department of Energy’s Clean Cities Santiago Program in Santiago, Chile and held project management positions at Camber Corporation, Science Applications International Corporation and the Center for Sustainable Development in the Americas. Ms. Doherty is fluent in Spanish and has published articles and guides on alternative fuel vehicles, renewable energy and investment in Chile. She has lived in Canada, Chile, and Spain. She holds a Bachelor of Arts degree in Spanish for International Service with a concentration in Economics from the Catholic University of America and a Master of Arts in International Development with a concentration in Development Economics from American University. She is a member of the Women’s Council on Energy and Environment (WCEE). View Guest page
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Susan N. Dreyfus
Susan N. Dreyfus is president and CEO of Families International, the parent organization of the Alliance for Children and Families, United Neighborhood Centers of America (UNCA), Ways to Work, and FEI Behavioral Health and a member of the FEI Behavioral Health Board of Directors. Prior to joining Families International on Jan. 3, 2012, Dreyfus was secretary for the Washington State Department of Social and Health Services. She was appointed by Governor Chris Gregoire in May 2009 and served as a member of the Governor’s Executive Cabinet. From 2007-2009, Dreyfus was executive vice president for strategy for Rogers Behavioral Health System, Inc. in Oconomowoc, WI. From 2003-2007, she served as senior vice president and chief operating officer for both Families International and the Alliance. In 1996, she was appointed by the Governor Tommy G. Thompson of Wisconsin as the first administrator of the Division of Children and Family Services. Dreyfus serves on several national advisory boards and is a member of the Chapin Hall Center for Children Board of Directors at the University of Chicago and the American Public Human Services Association (APHSA) Board of Directors. View Guest page
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Jason Foster
Jason Foster serves as the Director of the Public Affairs Department for the San Diego County Water Authority. He supervises the Water Authority's outreach efforts, including education programs, community outreach related to construction projects, the agency's small-business contracting opportunities program (SCOOP), media relations, and regional communications on water supply issues. Foster is also spearheading the Water Authority and its 24 member agencies' efforts to educate the public on the 20 Gallon Challenge asking each person to volunteer to conserve 20 gallons of water daily. Prior to coming to the Water Authority in December 2006, Foster served as the media relations manager for San Diego State University and also worked in the San Diego region as a public affairs consultant. View Guest page
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Jenni Frumer
JENNI FRUMER is the Associate Executive Director at the Alpert Jewish Family & Children's Service (AJFCS) and Jewish Residential and Family Service (JRFS) in West Palm Beach, Florida. She is licensed as a Clinical Social Worker and a Mental Health Counselor, has National Board Certification in Geriatric Counseling and is a National Certified Guardian. Ms. Frumer graduated from the Catholic University of America in Washington, D.C., where she earned a Masters Degree in Social Work. She also holds a Master of Science Degree in Education from Old Dominion University, Norfolk, Virginia; and a Bachelor of Science Degree from the University of Cape Town, Republic of South Africa. She has taken classes towards a Ph.D. in Social Work at Barry University in Miami. Frumer developed and set the standards for many of AJFCS' programs, including the Centralized Information, Referral and Assistance Program, Baby Boomers Ambassadors project, Enhanced Companion program (seniors-helping-seniors), Holocaust Survivors' Assistance Program, and other Long Term Care services to seniors and the disabled, including Residential programs and the Guardianship program. View Guest page
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JORDAN GOLDRICH
JORDAN GOLDRICH is a Principle at CUSTOMatrix™. CUSTOMatrix™ provides the missing executive expertise required to achieve success. With seasoned Senior Executives practicing as CEO, COO, CFO, CIO, CMO, and CPO, CUSTOMatrix™ leverages an unparalleled availability of intellectual capital and hands on business experience. This immediate capability has been demonstrated successfully with a range of companies from start-up to the Fortune 100. Goldrich is also an Adjunct Faculty, Feedback and Executive Coach with the Center for Creative Leadership. He co-designed and is Faculty Advisor for the San Diego State University Professional Certificate Program in “Coaching for Organizational Excellence”, where he received the “Outstanding Instructor” award in 2005 for his work in the program. Jordan draws on his background as a Chief Operating Officer, Executive Coach, Licensed Therapist and Certified Employee Assistance Professional to help both seasoned and fast track executives improve organizational and team performance and prepare the next generation of leaders. He has a Master of Social Work and Master of Arts in Education from Washington University in St. Louis, MO; Bachelor of Arts in Psychology, State University of New York in Stony Brook, NY; and attended The Coaches Training Institute in San Rafael, California View Guest page
Episode Listing:
- Special Encore Presentation: Coming Through the Fire: Life Before & After Termination
- Coming Through the Fire: Life Before & After Termination
- Special Encore Presentation: Managing Conflict in the Workplace
- Managing Conflict in the Workplace
- Building Effective Relationships at Work
- Coaching for Organizational Excellence
Luis Gonzalez
Luis Gonzalez is Director of Community Affairs for Neighborhood House Association. His work in print, broadcast, radio and online media fields gives him a diverse skill-set in communications. Gonzalez is adept at merging the many aspects of media and marketing communications to achieve successful results. Gonzalez began his career working for T.V. networks - - Univision, Telemundo and NBC. He produced two Hispanic radio shows, Voces de San Diego and En la Frontera. He was the magazine director for No Cover and Accesso and worked on several national marketing campaigns, including Billboard Latin Music Awards. Before joining NHA in 2008, he was the spokesman for the San Diego Metropolitan Transit System, where he managed public relations and community outreach initiatives. Gonzalez is a former Marine who served in Iraq. He holds a B.A. in General Studies with an emphasis in Telecommunications and Film from San Diego State University. He is on the education committee for the San Diego Regional Chamber of Commerce; San Diego County Hispanic Chamber of Commerce business development committee. He is actively involved with the U.S. Latino Chamber at SDSU. View Guest page
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Stedman Graham
Stedman Graham, author of ten books, including two New York Times bestsellers, You Can Make It Happen: A Nine-Step Plan for Success and Teens Can Make It Happen: Nine Steps to Success. Graham is chairman and CEO of S. Graham & Associates (SGA), a management and marketing consulting company that specializes in the corporate and educational markets. You Can Make it Happen. Clients have included Merrill Lynch, Wells Fargo, Georgia Pacific, Pro-Line International. Hyatt Hotels Corporation, Manpower, CNN, GlaxoSmithKline, Plains Corporation, American College of Sports Medicine, YMCA, US Olympic Committee, U.S. Department of Labor’s Job Corps, Credit-Suisse First Boston, Harvard and Wharton business schools and the U.S. Department of Education. Actively involved in education, Graham is a former adjunct professor at the University of Illinois-Chicago and Kellogg Graduate School of Management at Northwestern. Graham holds a bachelor’s degree in Social Work from Hardin-Simmons University. He received a master’s degree in Education from Ball State University and an honorary doctorate in Humanities from Coker College where he is also a distinguished visiting professor. View Guest page
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Undraye Howard
Undraye Howard is the Vice President of Intellectual Capital at the Alliance for Children and Families with primary responsibility in creating, supporting, developing and delivering knowledge, products and services that moves the human services sector forward primarily for its membership. The Alliance is a national membership association of nonprofit child and family serving agencies across America. Prior to joining the Alliance, Undraye served as the Executive Director for a nonprofit human service organization and also operated his own business as a leadership consultant to a number of nonprofit human service organizations, providing leadership development consultation, coaching, training and organizational development as well as race and diversity training and awareness. Undraye has a bachelor's degree in business and marketing; a master's degree in communication with special interest in training and development; and currently is pursuing his doctoral degree in urban studies, with a focus on human services, race and social systems from the University of Wisconsin. Undraye also serves on several boards to include Strengthening Wisconsin Families and Children, Milwaukee Fatherhood Initiative as well as several other human service organizations. View Guest page
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Joseph Johnson
JOSEPH JOHNSON is currently an Executive Coach/Turn-Around Manager. In addition to other public, educational, and nonprofit agencies, he has worked extensively with the Department of Human and Urban Development (HUD) authorized Housing Authority agencies. Johnson has successfully improved the HUD Accountability Score of troubled agencies in Louisiana, Arizona, and California. His work includes stabilizing organizations, restructuring, as needed, and developing and implementing Workout (Improvement) and Five Year-Strategic Plans. Johnson also served as Program Director with the San Diego Housing Commission and Manager for the Contra Costa County Housing Authority in California. He has been a professor with the University of Phoenix, Central Arizona College, Southwestern College and the Medical Administrative School with the Navy Regional Medical Center. Johnson, a retired military veteran and public servant, is a proven leader. In addition to years of management and leadership experience, he holds both a Bachelor’s and Master’s degree in Business Administration. Johnson is a decorated Vietnam Veteran who received Two Bronze Stars, Best (Medical) Battalion Aid Station,” 3rd Marine Division, Vietnam and Navy Achievement Medal with Combat “V” – Vietnam. View Guest page
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STEVEN JONES
DR. STEVEN JONES is an author, speaker and national expert on diversity, inclusion, change management and leadership development. He is C.E.O. of Jones & Associates Consulting, Inc., a San Diego based firm that specializes in diversity and organizational effectiveness consulting. Dr. Jones is currently in the process of completing his second book entitled, Cultural Competency: Leading through New Lenses in the 21st Century. He holds a B.S. in Computer Science, a M.Ed. in Multicultural Counseling, and a Ph.D. in Industrial/ Organizational Psychology. Dr. Jones serves as a National Diversity Advisor to Honda, Hyundai, and Sempra Energy. In addition, He brings over 23 years of experience working with K-12 schools, Universities, Community organizations, and Fortune 500 corporations. Dr. Jones is sought after by leaders who seek to make real change that prepares their organizations to effectively step into the 21st Century. View Guest page
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Judith Katz
Fueled by her passion for addressing systemic barriers and known for her boundless energy and sharp analytical mind, Judith Katz brings more than 30 years of experience to her work in strategic culture change. Her work is an extension of her lifelong commitment to championing fairness, respect for all people and social justice and she was recently recognized for this by Profiles in Diversity Journal, which named her one of 40 Pioneers of Diversity. She has consulted with many organizations, including: Allstate, Cisco Systems, Inc.; Dun and Bradstreet; E. I. du Pont de Nemours and Company; Ecolab Inc.; EILEEN FISHER, INC.; Singapore Telecommunications Ltd.; Toyota Motor Sales; and United Airlines. She joined The Kaleel Jamison Consulting Group, Inc., in 1985 and currently serves as Executive Vice President and Client Brand Lead. She is responsible for ensuring that the Kaleel Jamison brand is delivered consistently across clients. Judith began her career in academia, earning a doctorate in education from the University of Massachusetts in 1976. She served on the faculties of the University of Oklahoma (tenured associate professor) and San Diego State University. View Guest page
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Sommer Kehrli
Sommer Kehrli, Ph.D., is Executive Director for The Center for Organization Effectiveness in La Jolla, California. A position she assumed November 1, 2010. Dr. Kehril has eleven years of worldwide experience in organization development, performance improvement and program development, performance improvement and program development within the public sector, healthcare, financial services and academia. While working on her Masters and Ph.D. at Alliant International University, she spent eight years working with THE CENTER. For the past five years she has worked for Kaiser Permanente, most recently as the Director of Performance Improvement. Kehrli has held several roles coaching executives on strategy as well as working with front-line teams on performance improvement efforts and engagement. She has experiences at various levels in organizations and in many industries around the world. View Guest page
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Kathleen Kueht
Kathleen Kueht, Ph.D., is the founder and owner of PROACT Global Associates, LLC and a recognized consultant on strategic change, with special expertise in providing assessment, designing and implementing organizational development strategies. As a group, PROACT consultants and associates have advanced degrees and proven track records in executive-level leadership in high-tech, financial services, manufacturing, health-care and world-wide consulting practices. The firm specializes in designing award-winning competency-based learning systems and programs, coaching executive leadership, facilitation and improving performance and talent development at all levels. Prior to starting PROACT, Kathie was a management development specialist, executive and human resource director in manufacturing and health care, a director of counseling and health services at a private college, a psychotherapist in private practice and on the professional staff at two universities. Dr. Kueht has an undergraduate degree in education from St. Norbert College, a graduate degree in counseling from the University of Wisconsin-Madison and doctoral degree in human resource development and organizational learning from Executive Leadership Program at The George Washington University. Dr. Kueht is a member in the Human Resource Planning Society, Human Resource Management Association, International Association of Facilitators, American Society of Training Development, Professional Dimensions, and the Rotary Club. She has served on various company and nonprofit boards to include Impact; The Women’s Center, Inc.; the Council of Small Business Executives and has been a chapter president of the National Association of Human Resource Executives and Wisconsin Women Entrepreneurs. View Guest page
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GERALD MCFADDEN
GERALD MCFADDEN serves as President/CEO Volunteers of America (VOA), Southwest California, a position he has held since July 1982. He has bee with VOA since 1982 and held other positions including President/CEO, Oregon; Vice President, Marketing & Program Development, Greater Los Angeles. He also served as Director of Rehabilitation & Treatment Services for People Coordinated Services, Los Angeles. McFadden has Masters Degrees in Business Administration and Urban & Regional Planning from Pepperdine University and Bachelors Degree Sociology from Syracuse University. McFadden has completed specialized training in Ministry; Continuous Quality Improvement; and Leadership Development. McFadden served as Adjunct Professor at Portland State University. He served on the National Board of Directors with VOA; chaired the National Pension Committee and co-founded VOA’s Executive Leadership Development Program. He served as Board Director with Oregon Local United Way Board and as Executive Chair with UNCF San Diego. View Guest page
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FREDERICK A. MILLER
FREDERICK A. MILLER is the CEO and Lead Client Strategist of The Kaleel Jamison Consulting Group, Inc. In his 30-plus years of experience, he has been retained as a consultant by such renowned companies as Apple Computers, Allstate, Alyeska Pipeline Services Co., DuPont, EILEEN FISHER, INC., Foxwoods Casino, Mobil, Omega Institute, Northeast Utilities, Singapore Telecommunications, Toyota and United Airlines. He specializes in turning around organizations through his inclusion work and has developed and implemented strategies that increase engagement, team and individual performance and culture alignment with the organization’s marketplace needs. In 1972, as a manager and then officer with Connecticut General Life Insurance Company (now CIGNA), Fred helped pioneer one of the nation’s first corporate diversity and inclusion efforts. He is a member of the Social Venture Network, where he and Judith H. Katz, Executive Vice President at Kaleel Jamison, have worked with socially responsible organizations as they build a culture in which they can live their values, accomplish their mission and address the triple bottom line (people-profit-planet). View Guest page
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Sandy Robertson
Sandy Robertson has over 20 years’ experience in Benefits Budget) Control system, ABRA database system, conducts investigations and oversees Human Resources workflow.Management and Human Resources. Over the span of her career, she has worked for 4 Fortune 500 companies and one major not-for-profit healthcare system in San Diego. Currently, Robertson serves as the Benefits Manager at Neighborhood House Association a position she has held for over 8 years. She specializes in Health and Welfare plans as well as Retirement and 401k plans. As a manager, she has been responsible for supervising staffs of 11 to 2 employees. On a personal level enjoy reading and shopping. View Guest page
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Alfonso Rodriguez
Dr. Rodriguez has worked with social services and human services programs for over 30 years. He started as a pre-school teacher and child development director in urban Detroit community colleges, and later worked in a day treatment program for young children. In his career with NHA Dr. Rodriguez has worked in the capacity of the mental health professional; education coordinator; trainer and training coordinator; social services director, program administrator, and director of training, research and evaluation. He has directed training for NHA Head Start over the past ten years including staff training, mentoring, and program outcomes. Dr. Rodriguez has been a co-investigator in a number of research projects with universities involving program services and outcomes. In the past he participated as a member of federal review teams evaluating Head Start programs. Dr. Rodriguez has a bachelor’s degree in education from Wayne State University in Detroit, Michigan, a master’s degree from Wayne State University with an emphasis on human development, and a doctorate in psychology from the Union Institute and University in Cincinnati, Ohio. He has been an instructor in community colleges, and is licensed as a Marriage, Family and Child Therapist. Having had the opportunity to grow professionally at Neighborhood House Association, Dr. Rodriguez is interested in working with staff to help actualize their professional development. View Guest page
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Ron Salazar
RON SALAZAR is the CEO of MR2. He has run a successful technology firm for over 15 years and serves as a solutions specialist and a general manager to a full-service network integration company with over a decade of experience in a highly competitive technology industry. MR2 Solutions was established since 1995 to serve the Southern California market including small business, mid-enterprise as well as government agencies, education and non-profit organization. MR2 offers a full range of unsurpassed integration, support and professional services crucial to the success of our clients' businesses. MR2 strives to provide reliable and readily available information systems supported by a well-designed network infrastructure. MR2 helps companies become more profitable by designing and implementing a reliable, stable and secure network architecture -- allowing their clients to respond faster to their customers, improve the quality of their products and services, and reduce internal IT cost. Understanding how to build and maintain corporate information systems is what MR2 Solutions, Inc. has been providing businesses for many years. Salazar, a Business Technologist, assists companies to architect and streamline their network infrastructure by: providing data consolidation solution with iSCSI SAN technology; reducing server footprint by server virtualization using Dell Server Technology and VMWare; providing an efficient "Data Center" design solution; and other services. View Guest page
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Harold Tuck
Harold Tuck was appointed Chief Information Officer for the County of San Diego in March 2008. His responsibilities include all operational and strategic Information Technology functions for San Diego County, providing services to 17,000 County employees at over 200 facilities. . The County was the first Municipal Government to outsource all IT functions to the private sector. As CIO, one of Tuck’s primary, and highly visible responsibilities is to ensure that County government and its citizens receive the full benefit of this multi-year, $700 million IT Outsourcing Contract. A key member of the County's executive team, Tuck works closely with the Board of Supervisors and Chief Administrative Officer Walter F. Ekard to implement new management practices that stress customer service, accountability and team-work. In this position, he is leading the County Technology Office towards accomplishing the countywide strategic goals of improving opportunities for children, protecting the environment, and promoting safe and livable communities. Tuck joined the County in 1986 as Electronic Data Processing coordinator for Health Services. He also served as General Manager for the Health and Human Services Agency's Central Region, and Director of Housing and Community Development. In 2002, he became the General Manager for the Public Safety Group, Tuck serves on the following Board of Directors: Neighborhood House Association, Rest Haven Children’s Health Fund, and the Community Advisory Board for Union Bank. Tuck attended undergraduate school at Morgan State University, in Baltimore majoring in Biology; and has Masters Degrees from National University and San Diego State University. View Guest page
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Nora E. Vargas
Nora E. Vargas is a dynamic and accomplished leader with broad experience in non-profit management, government, politics and public policy. She serves as the first Vice President of Community Engagement for Planned Parenthood of the Pacific Southwest. In her role, she is responsible for developing and implementing the overall vision and plan for the agency’s Community Engagement Department. Ms Vargas serves as a member of the PPFA’s Affiliate Leadership and Diversity Task Force and the Federations National Latino Advisory Council. Committed to community service, Ms. Vargas currently serves on the boards of Hispanas Organized for Political Equality (HOPE), the Parent Institute for Quality Education (PIQE), HONOR Fund and MANA de San Diego. Nora Vargas received her B.A. in Politics from the University of San Francisco and completed graduate work in Women’s Studies at Claremont Graduate University. Fluent in Spanish and English, Ms. Vargas is a sought-after speaker and has appeared in news stories in California and around the nation. A native of the San Diego-Tijuana Border Region, she is happy to call the region her home. View Guest page
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Doug Walker
DOUG WALKER is the creator of the A-ha! Performance Map of Intrinsic Motivation Management Points and the accompanying set of Leadership and Management Applications for preventing, solving and recovering from personnel challenges. He is the author of A-ha! PERFORMANCE: Building & Managing A Self-Motivated Workforce™ (Wiley, July 2007). A highly sought after key-note speaker, trainer, executive coach, and human capital management consultant. Doug is widely recognized as a leading expert in intrinsic motivation management. Doug established his initial model more than 10 years ago. It continues to prove extremely powerful in helping leaders and managers understand that they can only influence and inspire, not control their employees into optimal performance. As leaders and managers evolve their paradigm from a belief in external controls, to an understanding of internal controls, they discover an array of tools and applications that are so effective they not only produce desired results, they reduce stress for both manager and employee. View Guest page
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Valerie Wright
VALERIE WRIGHT is the President & CEO of Wright Ideas Unlimited, an organization development consulting firm in West Palm Beach, Florida. In addition, she is the Associate Producer for Leadership Matters with Dr. G. From 2001 to 2012, Wright served the Neighborhood House Association in San Diego, CA as both a Director and Vice President of Organization Development; also as VP, Planning and Grants Management. Wright also served as Director of Grants & Neighborhood Training for Jacobs Family Foundation in San Diego and Director of Partnership for Neighborhood Initiatives. Wright served on local boards in Florida and California including Bayview Charities (Vice Chair), Jackie Robinson YMCA Board and Children Having Children; and Coordinator for the Bayview Church Organization Assessment team. Wright has a Master of Science Degree in Organization Development from Pepperdine University and Bachelor of Science Degree in Journalism from Florida A&M University. She is a board certified coach. View Guest page
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Jessica Ziegler
JESSICA ZIEGLER is the Director of Development for United Neighborhood Houses of New York. Prior to joining UNH in 2007, Jessica served as the Director of Development and Communications at Housing and Services, Inc. (HSI). Prior to that, she worked for nine years in New York City government, most recently serving as the Director of Operations for the NYC Department of Homeless Services. Her previous experience also includes service at the NYC Office of Management and Budget (OMB), during which she oversaw the City's budget-related lobbying efforts on behalf of social service and health/mental health agencies and managed the City's child welfare budget. She holds a Master's Degree in Public Policy from Johns Hopkins University. View Guest page
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Setting Employees and the Organization Up For Success
July 20, 2011
Hosted by Dr. G
Leadership Matters
Wednesday at 2 PM Pacific Time on VoiceAmerica Business Channel
Leadership Matters provides a forum for exploring and discussing challenges faced by public and nonprofit leaders. It is designed to provide critical and strategic food for thought to enrich decision making and support the development of current and future leaders. Although all leaders could benefit from its rich dialogue, Leadership Matters focuses on topics that are particularly germane to those that currently, or aspire to, serve on boards or in a leadership capacity in or with public and nonprofit organizations. From leading and sustaining culture change, to managing personalities in the workplace, developing new revenue streams, garnering support, improving service, and increasing productivity you won’t want to miss Dr. G and guests’ practical tips for enhancing your leadership style and effectiveness. Leadership Matters is broadcast live Wednesday at 2 PM Pacific Time on the VoiceAmerica Business Channel.
Dr. G
Dr. Sheryl Gee, a cultural psychologist and organization development consultant with over 25 years of experience, serves as Vice President of Training and Organization Development with the Neighborhood House Association (NHA) in San Diego, CA. She also leads InnoVisions, a social enterprise of NHA that provides leadership, staff, and organization development services to other organizations.
Dr. Gee started her career as a preschool teacher and assistant site supervisor at Barksdale AFB. She transitioned to working as an external rehabilitation consultant with Crawford & Co, state rehabilitation counselor with Nebraska Dept. of Education, and area manager for Cascade Rehabilitation Services (a subsidiary of Liberty Mutual). She served as a rehabilitation counselor and organization effectiveness specialist with the City of San Diego and then transitioned into successfully serving as an external organization development consultant working with government, nonprofit, educational & corporate organizations.
Since 1999, she has served as an adjunct Leader/Executive Coach with the Center for Creative Leadership & professor at National University. She regularly serves as a guest lecturer for other universities.
Dr. Gee holds a bachelor’s degree in psychology from Grambling State University, a master’s degree in counseling from Louisiana Tech University, and a master’s and Doctor of Psychology degree in culture and human behavior from Alliant International University.
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