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Episode Directory
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
- 12/29/2011: The Next Phase of Global Growth: Empowering Women Entrepreneurs Listen Now
- 12/22/2011: Hitting the Viral Trifecta and the (Often) Forgotten Markets of Central & Eastern Europe Listen Now
- 12/15/2011: China’s Undeclared Trade War and Why the U.S. is Practicing Unilateral Disarmament Listen Now
- 12/8/2011: Payment Cards: Which Market? The 1% or the 99%? Listen Now
- 12/1/2011: Competitive Stakes in Latin America: How to Win on a not so Level Playing Field Listen Now
Peter B. Alois
Peter B. Alois is President of Alois Global Trade Strategies, LLC based in West Chester, PA, During his 25-year career as a Foreign Service Officer with the U.S. Department of Commerce, Peter worked on four continents. He created and led interagency teams in Embassies and Consulates that helped American companies to increase their overseas business through direct marketing, customized advocacy and information management. Peter was qualified in Spanish, German and Italian. Now as an international business consultant outside of Philadelphia since 2006, his company has performed due diligence, marketing at trade fairs, global targeting, diplomatic liaison and identification of international partners, agents and distributors. Clients have been in the manufacturing sector as well as in services, including education and engineering. Peter is a firm believer in the KISS principle and that Smart planning + good execution = new business. palois@aloisglobal.com; www.aloisglobal.com; tel. 202-386-0602 View Guest page
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Albert F. (Al) Appleton Appleton
Albert F. (Al) Appleton is an international environmental consultant with interlocking expertise in water resource and utility management, watershed protection, and infrastructure and public finance. His consulting work on water resource management and sustainable development spans six continents. He is an Adjunct Associate Professor at the Cooper Union (NYC), teaching the economics of sustainability and focusing on developing investment strategies for green energy, green jobs and regional environmental restoration. He is also a Director of Revett Minerals Inc., a western mining company that is profitably reorganizing its operations around green mining practices. During the early 1990s, he pioneered groundbreaking and cost saving innovations in water resource management such as the internationally acclaimed Catskill watershed protection program, while serving as Commissioner of the NYC Department of Environmental Protection and Director of the NYC Water and Sewer System. View Guest page
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Deborah Baxley
Deborah Baxley is a Principal at Capgemini. An international payments consultant with 25 years of consulting experience, she has in-depth experience in mobile payments & credit cards. The former leader of IBM’s 400-person global credit card practice, she defined its credit card strategy for China. She performed strategy work in 14 countries, advising on product direction & competitive positioning, delivering up to $20M in new revenue & $50M in cost savings, for clients including MasterCard, Bank of America, Visa, & American Express. Widely recognized for retail payments insights, she is an officer of the Smart Card Alliance Payments Council, on the Advisory Board at Brighter Planet, vice-chair of W.Net Women in Payments networking, co-founder of One Million Acts of Payment Innovation and CFO of NY PAY. Deborah is a prolific author and frequent keynote speaker on mobile payments innovation, most recently at the 2011 NFC World Congress in Nice, France: www.deborahbaxley.com. View Guest page
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Timothy C. Brightbill
Mr. Brightbill, a partner at Wiley Rein LLC, represents clients on all aspects of international trade law and policy including import trade remedies (such as antidumping and countervailing duty law), global trade policy and trade negotiations, international arbitration, export controls, climate change policy, customs matters and international e-commerce. He represents SolarWorld Industries America Inc. and the Coalition for American Solar Manufacturing, which in October 2011 filed the first U.S. antidumping and countervailing duty cases involving renewable energy products. As a member of the Industry Trade Advisory Committee on Services and Finance Industries, he provides the Office of the US Trade Representative and the State Department with advice on negotiations with major U.S. trading partners. Chambers USA has named Mr. Brightbill one of the nation’s “Up and Coming” practitioners in international trade law. Contact: tbrightbill@wileyrein.com View Guest page
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Marco Chan
Marco Chan co-founded AmAsia3 with partner Michael Harton in May, 2010. AmAsia3 is an international consulting firm engaging in Trans-Pacific commercial ventures, and providing business leaders and companies with the service support, solutions, expertise, and insight necessary for global success. A former FedEx senior executive of more than 20 years, Marco is a savvy global supply chain and logistics professional. As the first Manager in China, he established operations in 13 cities within 18 months, opened 3 call centers, and automated customs clearance. Currently, he serves on the Board of Directors for the Wings Cancer Foundation and the Association of Chinese Culture in the Mid-South. He sits on the Executive Committee of the Confucius Institute and holds a MBA degree from Rivier College and a BBA degree from the University of Hawaii. He is a native of Hong Kong and speaks Cantonese and Mandarin. For more information go to: http://www.amasia3.com/ or contact mchan@amasia3.net. View Guest page
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Guillaume Corpart
Managing Director and co-founder of Americas Market Intelligence–Mexico, Guillaume Corpart has 10+ years in consulting experience in Latin America. With expertise in market research, market sizing and segmentation, market and market strategy, he has handled more than 400 consulting engagements, including over 200 competitive intelligence assignments. His top areas of focus are healthcare, consumer goods, financial services, electronics, and heavy industry. Prior to AMI, he was a partner of InfoAmericas (2003) until it was sold to Kroll (2007), a global consultancy. Guillaume is recognized regional thought leader and published more than 60 business articles. Fluent in Spanish, English and French, Guillaume is an active member of SCIP and ESOMAR. In 2011, Guillaume became laureate of the “Prix Releve Excellence” by HEC, Canada’s leading business school in 2011. Contact: gc@americasmi.com. View Guest page
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Frank Faeth
With more than 33 years of experience as a senior manager at the intersection of business and technology, executive coach Frank Faeth works with executives to support behaviors that improve technological innovation and overall implementation success. The primary benefit of coaching is helping leaders identify challenges, work through them, and transform learning into organizational results. Coaching fosters self-awareness and the motivation to change behavior that may be standing in the way of career advancement. New technologies are at the heart of most organizational change, so it is essential that executives within the business, operations and technical units learn how to work together. Frank coaches executives where business and technology meet to adopt the personal traits that will help them work successfully with each other. Few coaches offer such a deep understanding of the dynamics of these relationships. Frank blogs weekly on these topics at http://faethconsulting.com/ View Guest page
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Joel Garreau
Joel Garreau is the author of “Radical Evolution: The Promise and Peril of Enhancing Our Minds, Our Bodies – and What It Means to Be Human,” published in 2005 by Doubleday. A long-time reporter and editor for The Washington Post, he is now a Senior Future Tense Fellow of The New America Foundation, and is the Lincoln Professor of Law, Culture and Values at Arizona State University, where he heads The Prevail Project: Wise Governance for Challenging Futures. He has served as a fellow at the University of Cambridge, the University of California at Berkeley and George Mason University, and is an affiliate of the University of Oxford's James Martin 21st Century School. He is a member of Global Business Network, the pioneering scenario-planning organization, and is the troll of a small forest in the foothills of Virginia’s Blue Ridge. Full bio available www.garreau.com View Guest page
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John Hlinko
As a youngster, John Hlinko never dreamed he would one day record a Grammy-winning duet with country music legend Willie Nelson. And indeed, it never happened. But he has been long recognized as an innovator and “Buzz Czar” on the grassroots marketing front, using a combination of emerging technology and creative communications to achieve maximum results within extremely constrained budgets. Hlinko has worked with some of the biggest breakout viral success stories, starting with MoveOn.org in its earliest days, and continuing up to a “draft Obama” effort to build support for Barack Obama in advance of his presidential run. He is the founder of “Left Action,” a network of more than a million progressive activists (LeftAction.com). Hlinko is also the author of the forthcoming book, Share, Retweet, Repeat: Get Your Message Read and Spread, to be published in early 2012 (Prentice Hall Press). Contact: John@BuzzCzar.com; cell: 202-744-6525. View Guest page
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Stathis Karaplios
Stathis Karaplios is the Cofounder and Managing Director at EMBS Group (www.embs-group.com), a market intelligence company specializing in emerging markets. Successful, independent and result oriented, Stathis has spent over a decade working in an international business environment – the past five, leading a team of business consultants working on business development, strategic advisory and M&A projects in more than 20 countries of Central and Eastern Europe and the CIS. His areas of expertise include market entry and business development, strategic advisory, sourcing and purchasing, M&A, competitive intelligence (CI). A native of Poland with Greek roots, Stathis had developed a deep understanding of local cultures and diversity that compliments a high level of business awareness and strong interpersonal skills. Contact: info@embs-group.com; tel. +48 12 376 8740. View Guest page
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Richard Kirsch
Richard Kirsch is the author of “Fighting for Our Health: The Epic Battle to Make Health Care a Right in the United States,” www.fightingforourhealth.com,-Twitter @ffohbook. Kirsch is an Institute Fellow at the Nelson Rockefeller Institute and a Senior Fellow at the Roosevelt Institute. From 2008 to 2010 he was National Campaign Manager for Health Care for America Now (HCAN). Kirsch has appeared on PBS's The News Hour with Jim Lehrer, CNN, ABC's World News Tonight and Good Morning America, the Fox News Network, C-SPAN and The Colbert Report, and was frequently quoted in the New York Times, Washington Post, Wall Street Journal and other national newspapers. Kirsch was honored with the Progressive Leadership Award by USAction and the New York Progressive Leadership Award by Citizen Action of New York, both in 2010. In 2001, Families USA named him Health Care Consumer Advocate of the Year. He received the New York Statewide Senior Action Council Human Services Advocacy Award in June 1995. View Guest page
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Charlie Kolb
Charlie Kolb is President of the Committee for Economic Development, an independent, nonpartisan organization of over 200 business and education leaders dedicated to economic and social policy research. Prior to joining CED in 1997, Kolb served as General Counsel of United Way of America from l992. During nearly ten years of government service, he held several senior-level positions. He served as Deputy Assistant to the President for Domestic Policy at the White House (1990-1992). From 1983 to 1990, he held positions at the Office of Management and Budget and U.S. Department of Education. Prior to government service, he practiced law in Washington, D.C. He also was a law clerk to U.S. District Court Judge Joseph H. Young in Baltimore, Maryland. He is also the author of a book on policymaking in the first Bush White House and numerous law review and op-ed articles. Contact: charlie.kolb@ced.org; www.ced.org View Guest page
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Ron Mazursky
Ron, a Managing Director at Market Innovations, has over 25 years of global corporate and consulting experience in product development, marketing and strategy. An expert in consumer financial services marketing in payments, he has specialized in product and business development, segmentation, and profitability improvement. His client work emphasizes product development and innovation, with extensive work in loyalty programs. Earlier, Ron founded and managed Card Associates, and served as a Director at Edgar, Dunn & Co. and Novantas LLC. This followed corporate experience at MasterCard and JP Morgan Chase. Ron has written articles, spoken at conferences, taught market segmentation in N/S America. He's been quoted frequently in various publications and reports. Ron has a BA in Experimental Psychology from Binghamton University and an MBA from the Tepper School of Business at Carnegie Mellon. Contact Ron a rmazursky@marketinnovationsinc.com or (917) 862-3239. View Guest page
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Geoff Minter
Geoff is the founder and Managing Director of The Minter Group, a full service market research agency based in Sydney, Australia; He brings together experience at global companies in marketing (General Foods and Cadbury-Schweppes), advertising (McCann Erickson) and market research (Interpublic Group). The winner four national marketing awards for consumer goods strategies (and a registered psychologist), Geoff understands how quality market research design can provide strategies to build business, identify opportunities and add value to brands. He moderates focus groups and individual interviews with healthcare professionals, and Minter is on the market research panel for the Health Insurance Commission that administers Australia's Medicare program. He is a long term member of the Australian Market & Social Research Society and ESOMAR (World Association of Research Professionals) and presents research papers at their conferences and educational courses. Contact: gminter@minter.com.au View Guest page
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Kirk J. Nahra
Kirk J. Nahra, a partner with Wiley Rein LLP in Washington, D.C., specializes in healthcare, privacy, information security and overall compliance litigation and counseling. He is chair of the firm’s Privacy Practice and co-chair of its Health Care Practice. A member of the Board of Directors of the International Association of Privacy Professionals, he is the editor of IAPP's Privacy Advisor. He is a Certified Information Privacy Professional and serves on the Advisory Board for the Health Law Reporter. He served as the Co-Chair of the Confidentiality, Privacy and Security Workgroup, a public/private panel of experts advising the American Health Information Community on privacy and security issues arising from health information technology. He received his law degree from Harvard Law School, cum laude and his undergraduate degree from Georgetown Univ, magna cum laude and Phi Beta Kappa. Contact: knahra@wileyrein.com; 202.719.7335. View Guest page
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Lynne Patterson
Based in New York City, Lynne serves as a Pro Mujer Ambassador throughout the US and UK and is a key member of the organization’s Development and Communications team. In 1990, Lynne moved with her family to Bolivia where she met and partnered with Carmen Velasco to develop training programs for women receiving donated food. These programs, in business and child development, and health and family planning, would later become the foundation for Pro Mujer. From 1996 to 2005, Lynne led Pro Mujer’s expansion efforts in Nicaragua, Peru, Mexico and Argentina. She also opened the organization’s international headquarters in New York in 1997. Lynne was a finalist for The Guardian’s 2010 “International Development Achievement Award.” In 2009, she was honored by the International Development Bank as a “Woman Microfinance Pioneer in Latin America.” In 2007, Lynne and Carmen were recognized as “Community Crusaders” at the “CNN Heroes: An All-Star Tribute” ceremony: communications@promujer.org View Guest page
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Bryan Pearson
With more than two decades experience developing meaningful customer relationships for some of the world’s leading companies, Bryan Pearson is an internationally recognized expert and author in the fields of enterprise loyalty and coalition marketing. As President of LoyaltyOne, a pioneer in loyalty strategies and measured marketing, he heads six global enterprises, leveraging the knowledge of 120 million customer relationships over 20 years to create relevant communications and enhanced shopper experiences. A sought-after speaker and author of the forthcoming book The Loyalty Leap: Turning Customer Information into Customer Intimacy, Bryan has presented in North and South America, Europe and Asia at such well-known events as Loyalty World, Card Forum and the Economic Club of Canada. He also is a frequent speaker at conferences hosted by the Direct Marketing Association and the Canadian Marketing Association. View Guest page
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John Price
John Price, Founder, Americas Market Intelligence John Price has practiced market intelligence in emerging markets, most notably Latin America, for the last twenty years. As Managing Director of Americas Market Intelligence, LLC with offices in Miami and Mexico, John serves as a strategic advisor to clients, providing advice on competitive intelligence, market entry strategy, transactional market due diligence, and business risk analysis. http://www.americasmi.com/ John is a recognized regional thought leader in the areas of Latin American business climate and business strategy best practices, has published more than 100 articles and speaks to business audiences around the world about the challenges of competing in emerging markets. In 2007, Mr. Price co-authored and co-edited the book “Can Latin America compete?” published by Palgrave. John is an adjunct professor of international marketing at Florida International University and serves on multiple organizational boards. View Guest page
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Roger Schagrin
Roger Schagrin is President of Schagrin Associates, an international trade law and lobby firm located in Washington, DC. For over two decades, Mr. Schagrin has represented an array of US manufacturers with a concentration in the metals industry on matters related to trade and competition. He has successfully obtained relief for clients who were impacted by unfair trade practices. In addition, Schagrin Associates has successfully advocated for clients before federal agencies and the US Congress, resulting in the enactment of trade legislation. Mr. Schagrin obtained his Bachelor's of Arts degree from Yale University, graduating magna cum laude with special honors in History, and he obtained his J.D. with a concentration in international law in 1981 from the University of Virginia. View Guest page
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Ralph Schonenbach
Ralph is the CEO of Trestle Group (Switzerland) and on the Board of Trestle Group Foundation. He has held senior positions with the firms Andersen and Ernst & Young. Over the span of his career, he has established several successful consulting practices with a primary focus in the financial services industry and has advised high-level executives around the world on how to transform the way they manage and deliver services, as well as how to tackle the pressures brought about by resource constraints. Through Trestle Group Foundation, he is passionately involved with providing support to both women and emerging entrepreneurs in developing countries. Ralph frequently speaks at conferences and has authored a variety of publications. Ralph earned a degree in Business Management from Goucher College. Contact: r.schonenbach@trestlegroup.com; T: +41 43 500 1743 View Guest page
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Roy Stephenson
The founder and owner of Strategic Planning and Marketing (www.roystephenson.co.uk), Roy has more than 25 years in the payment card industry. While at American Express Roy launched its highly successful global commercial card business and currently advises both associations and issuers on developing business, corporate and fleet card programs. As consultant to MasterCard, Visa, Diners Club and AmEx, he works with issuers worldwide on Personal, Business, and Corporate card assignments, strategy reviews, profitability improvement, and strengthening their relationships with retail banking networks. Loyalty initiatives have included feasibility studies and business start-ups for Air Miles coalition programs and audits of rewards programs for issuers across the globe. He also advises airlines on their FF programs. Roy is the author of Marketing Planning for Financial Services (Gower Publishing). He has an MA in Management Studies and is a Director of Pepper Consultants Ltd. View Guest page
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David True
David True is the Managing Director. Broadly Curious Advisors and President of NYPAY. In addition to leading a payment networking group and his own consulting firm, David is an EVP at MCAworks, a marketing consultancy. Most of his current work involves projects in prepaid, loyalty, and mobile areas. He has over 20 years of experience in payments comprising marketing, new product, sales, operations and finance. He has worked with both large and small firms, domestically and internationally. He has a passion for new technologies and their commercial application as well as connecting dots to unlock value in an organization. In addition to consulting, David has worked at MasterCard Worldwide, American Express, and Neu Europa, a German investment firm. David received his MBA from the University of Chicago Booth School of Business and his BA from Binghamton University. He has done coursework at the Universities of Copenhagen, Denmark and Grenoble, France. Contact: david@broadlycurious.com View Guest page
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Randy Vanderhoof
Randy Vanderhoof, Executive Directory, Smart Card Alliance Randy Vanderhoof is the Executive Director of the Smart Card Alliance, a not-for-profit, multi-industry association of over 180 firms working to accelerate the widespread acceptance of smart card technology in the Americas. Under his leadership the Alliance has become an international, multi-industry organization that helps stimulate the rapid adoption of all forms of smart cards and devices for electronic payments and digital security applications. In 2008, Security Magazine named him one of the Top 25 Most Influential People in the Security Industry. Prior to joining the Alliance, he was with IBM Global Smart Card Solutions. Before that was VP of Business Development with First Access, Inc. a developer of contactless smart card technology for network access security and authentication. From 1995 to 2000, he was at Schlumberger (now Gemalto) as Market Segment Manager, Campus Solutions supporting smart card–based ID and payment systems. Contact: rvanderhoof@smartcardalliance.org View Guest page
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Barry Wauldron
Barry Wauldron holds degrees in earth science and urban planning from Eastern Michigan University and is a faculty member at University of Michigan-Dearborn, teaching courses in urban and cultural geography. Areas of interest include energy, transportation and infrastructure, and rebuilding local food systems. Mr. Wauldron is working to build an incubator farm project as a place where new farmers can access affordable land to practice and establish their businesses. He also serves on the Board of the Southeast Michigan Land Conservancy, working to protect farmland and wildlife habitat in the region. Contact: wauldron@umd.umich.edu View Guest page
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John West
With 18 years of global management consulting experience, John is currently a member of the AmAsia3 Consortium. He works with organizations to objectively assess needs for improvement in leadership, strategic planning, customer focus and overall organization results. He uses his expertise to help implement agreed upon improvement solutions. His specialties include continuous improvement, customer satisfaction, improvement teams, measurement systems, and workshop facilitation. He has worked with Buckman Laboratories, MashreqBank (UAE), and US VP Gore's National Performance Review Committee. Other clients have included Swissair, AB Electrolux (Italy), KPMG Peat Marwick, Memphis City Schools, and the Dubai Port Authority. Prior to consulting, John was Assistant to the COO at FedEx where he planned, organized, and controlled the corporate-wide quality improvement process that won it the USA Malcolm Baldrige National Quality Award. View Guest page
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Taimour Zaman
As Chief Viral Office of The Access Group, co-author of "Thinking Outside the Bowl: Accelerating Your Business Genius," and co-founder of One Million Acts of Innovation, Taimour is a leader who understands how to create and build innovation movements across multiple-geographies, industries and companies. Passionate for innovation, leadership and empowerment, Taimour works with leaders to cause step changes in performance in teams and firms across the world and has developed insights into key international markets. He has held senior positions at BCE, Dell Computer and NEC. An expert in innovation and social media, he has received numerous CEO awards and is an in-demand key-note speaker at executive CEO conferences for organizations such as Schulich School of Business and York University. Taimour is also a director for strategic organizations such as CATA Alliance, 3D On The Net and Knowledge Media. Tel: 1+416+489+9541; taimour@access-group.ca View Guest page
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Show Links
The Next Phase of Global Growth: Empowering Women Entrepreneurs
December 29, 2011
Hosted by Té Revesz
[Download MP3] [itunes] [Bookmark Episode]
What will spark the next phase of economic growth? As businesses seek an answer, some are betting on emerging economies. Others say entrepreneurs will be the drivers. Still others think women will be the dominant source of expansion. My guests agree - it's all three: the key to sustainable global economic expansion and social progress is empowering women entrepreneurs in emerging economies. But they co-founded organizations that use very different models to make that happen. By providing micro-loans, healthcare and training to poor women, Lynne Patterson’s Pro Mujer has helped launch over 200,000 small businesses in Latin America. Ralph Schonenbach’s Trestle Group Foundation supports qualified women entrepreneurs by partnering them with established business professionals who help them build the skills, strategies and networks they need to create opportunities and long-term success. Find out how these different routes to entrepreneurship can impact all of us in the global marketplace.
Global Reach
Thursday at 11 AM Pacific Time on VoiceAmerica Business Channel
We are all operating in a global marketplace. Whether your business is a start-up or one of the Global 500, we reach across borders to find new customers and fresh ideas—or we find ourselves facing international competitors at home.
It’s tough enough to compete when you know the market and speak the language. Now think about working in multiple countries and cultures, where languages, attitudes, religions, laws and market structures are all different.
Global Reach will provide you with information, tools and techniques to help you understand business environments and consumers around the worldand use that knowledge to create solid strategies.
We will talk with successful executives, market research pros and cutting edge thinkers from every continent. We will draw on their knowledge and experience to give you best practices and takeaways that you can use to drive your business. Global Reach airs live Thursdays at 11 AM Pacific Time on VoiceAmerica Business.
Té Revesz
Té Revesz is known for her ability to conduct strategic research on a global basis and for her creativity in handling complex business challenges.
As principal of GlobalReach-SBI, a research and consulting firm with a network spanning over 60 countries, Té provides clients with strategic intelligence on market opportunities and threats. She covers such diverse areas as global branding, new product development, payment cards, clinical trials, and political risk. An expert in primary research, Té has interviewed business, government and labor leaders, doctors and technical experts—and managed focus groups—around the world. She was profiled in Super Searchers Go to the Source as one of the top US interviewers.
Prior to founding her own firm, Té headed the Industrial & Healthcare Practices of FIND's Strategic Consulting & Research Group and taught at the Zicklin School of Business (Baruch/CUNY). She was the Editor of Business International’s flagship newsletter and helped create its country risk service.
An NYC native, Té is active with Citizen Action, the URJ’s Commission on Social Action, and NY Neighbors for American Values (defending religious freedom, diversity and equality). She holds a Masters from Columbia’s School of International & Public Affairs and a BA from Goucher College. She’s an avid bike rider, theater buff and farmers market supporter—and the bemused owner of 2 demanding felines.
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