Question Everything: BORG Cellular Design
December 4, 2012
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
While many improvement leaders produce impressive, lasting results, some pursue their duties as though their minds have been taken over by aliens—or, as Gwendolyn Galsworth (visual workplace expert and your host) says it: by BORG, as in “resistance is futile.” BORG quality, BORG empowerment, and BORG standardization are topics of upcoming shows. Today she looks at “BORG cellular design.” When “5 Days & 4 Nights” arrived in the US from Toyota in 1986, it caused a revolution of speed, invention, and "just do it" change. In the 1990s, it morphed into the Kaizen Blitz and grabbed our national attention. We never looked back. But we should have. Why? Because since then, far too many companies (innocent and hopeful the Blitz was the new best way) did inadvertent harm to their companies and culture, even as flow distance and time shrank often by 80%? No one told them that Toyota confined the Blitz to its supply chain alone—and for good reason. Tune in today and hear the rest of the story.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
