The Hard Work of Soft Management: A Conversation with Bernie Nagle

March 7, 2014
Hosted by Olivia Parr-Rud

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Episode Description

Are you a manager or C-level executive who would like to get more from your employees? Or an employee who feels you have much more to give but don’t feel empowered or motivated? In today’s fast-paced, results-driven, global economy, there is increasing pressure to get more done, faster, and with fewer resources. Chasing operational excellence can drive us to push harder on ourselves and others. But there’s a better way. Tune in today as we explore how to mine the rich vein of sustainable competitive advantage lying deep within the hearts and minds of any workforce. Creativity, agility, and enthusiasm cannot be coerced. But they will flow freely when inspired by conscious leaders who understand how to hold all stakeholders in high regard. What was once derisively referred to as “soft” management is now the in-demand skill set for creating cultures of “enthusiastic engagement” in the workplace…the virtually free source of competitive advantage.

Quantum Business Insights with Olivia Parr-Rud

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In today’s fast-paced, high-tech, global economy, the business landscape is constantly changing. The confluence of big data, emerging technologies, and global connectivity puts unprecedented pressure on companies to become more innovative and agile. To maintain a competitive edge, companies must constantly adapt while continuing to identify and exploit new opportunities. Interestingly, new models are emerging from science and nature that offer a unique perspective – one that sees our global economy as a highly interconnected, continually evolving complex adaptive system. These models unveil powerful insights for optimizing our business strategies and processes. Each week on Quantum Business Insights, Olivia explores these concepts with thought leaders from around the globe. We look for ways to leverage their insights to ignite innovation, inspire our workforce, and create positive outcomes for our companies, our communities, and the planet.

Olivia Parr-Rud

Olivia Parr-Rud is a renowned thought-leader, speaker, author, and consultant in the areas of business intelligence, innovative leadership, and organizational alignment. She is considered a pioneer in the integration of data science and holistic organizational practices that deliver success through the optimal blending of quantitative and qualitative methodologies and practices.

Her early research and innovative advancements in data mining and business intelligence led to the writing of her best-selling book, Data Mining Cookbook, Modeling for Acquisition, Risk and Customer Relationship Management (Wiley, 2001). Realizing the need for enhanced human competencies in fast-paced, high-tech organizations, she was inspired to conduct research in the areas the communication, collaboration, innovation, adaptability, and leadership. This led to the unveiling of links between the global economy, organizational dynamics and complexity science, highlighted in her second book, Business Intelligence Success Factors, Aligning for Success in a Global Economy (Wiley/SAS, 2009).

Olivia lectures and consults internationally in the areas of business intelligence, communication, innovation, and leadership. Her current research is focused on psychology, human capital, brain science, quantum physics, evolutionary biology, systems theory, and complexity science. She holds a BA in Mathematics and an MS in Statistics.



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