Visual Problem Solving Is Visual Leadership
April 17, 2014
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
As supervisors and managers embrace their new identities as Visual Leaders of Improvement, they will be faced, at a some point, with the nitty gritty part of that role: problem-solving, actual and real. As your host and visual expert, Dr. Gwendolyn Galsworth, explains: This is not delegated to an underling but lead by the leader him or herself (at least until the mold is set and the practice oiled and well-understood). Leadership depends on the right understanding of both the destination and the road to it. This week, Gwendolyn shares her perspectives on solving chronic, costly, complex problems—as a segment of her Visual Leadership model. Linked tightly to the visual (stacked) metrics she has discussed in the past three shows, visual problem-solving has a definite perspective on cause, causality, and the causal chain—and creates the three outcomes needed: solutions, alignment, and profit. A3 offers some help but is not a complete answer. Learn more. Tune in/call in: 866-472-5790.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
