Building Your House: The Top Three Floors (OSIT)

October 16, 2014
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

How do you turn a time-worn idea in an enterprise driver? How do you make what is as obvious as wallpaper striking and relevant—so you not only see it with fresh eyes but know exactly how to use it to drive operational improvement? This week, your host and visual expert, Gwendolyn Galsworth, starts the construction of the house she calls her Operations System Improvement Template (OSIT)—from the top down: customer, vision, mission. Who doesn’t think they know what these oh-so-familiar terms mean? Who doesn’t throw them around like popcorn? Join Gwendolyn on a walk through the construction site. Take the first concrete steps with her as you expand your responsibilities and learn to become a visual leader of improvement—spearheading the change you want for your company in yourself first. Gwendolyn encourages all visual leaders in-the-making to tune into the next ten shows and do the action homework that each describes—with her, in real time. And call in questions/comments: 866-472-5790.

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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