Visual Leadership: Tactics & Tools That Drive
November 13, 2014
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
What’s missing from the Toyota Temple and its many clones? Why aren’t stairs, four pillars, and a roof enough? This week, Gwendolyn Galsworth, your host and visual expert, completes her treatment of her Operations System Improvement Template, constructing the bottom two levels during the show: Tactical Targets and the Methods/Tools that drive TIME out of the equation. Which improvement targets are mission-critical—and which are optional? As Dr. Galsworth explains, an organizing template is of little importance unless a link can be forced between the customer and the improvement direction of the enterprise. Without a laser focus, a company may simply engage in improvement activity because: “Everyone knows better makes us best.” That kind of logic may work on a day-to-day level but it will mislead us when we attempt to engage a macro-strategy. Listen as Gwendolyn walks you through your six tactical choices and how they link to what is/is not in your tool chest. Tune in/learn more.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
