Special Encore Presentation: Standards versus Visual Standards (Doorway 2)

January 22, 2015
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

Standards are the bedrock of all work, paving the way to repeatable, precise, and predictable outcomes. What manager/supervisor does not pursue standards, standard work, and standardization as the starting point of control and the end of human error? But where do Visual Standards fit in? And can they ensure exact, stable performance? In our show this week, your host and visual workplace expert, Gwendolyn Galsworth, maps out the conceptual and application profile of visual standards: what they are, how they work, and what they can and cannot contribute to operational excellence. Here is the stuff and substance of Doorway 2, the category of visual function owned and led by managers, supervisors, and engineers—but also often mis-understood by them. While she is at it, Galsworth describes the trap we can fall in if we try to build adherence by standardizing visual devices instead of cultivating visual inventiveness. Tune in. You won’t want to miss this important discussion.

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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