Your Operations Roadmap: Leadership Step Down
April 2, 2015
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
Q: Given the array of powerful visual tools that help executives learn to lead more effectively, what tool can we use to share a sense of improvement urgency and direction on the value-add level? A: The Operations Roadmap. In this week’s show, Gwendolyn Galsworth, your host and visual workplace expert, drops into place, this final visual leadership tool. Deployed by supervisors and managers, the roadmap is a stepdown version of the X-Type Matrix, naming the company improvement goals and objectives for the year—but connected to a specific set of departmental projects and tasks. While each work area’s roadmap is locally different, it is globally framed within the company’s overall direction. The roadmap provides each department with its own window on the corporate intent and how to contribute to it. In this final show in the series, Galsworth concludes with the roadmap and brings together all six visual leadership tools so their synergy becomes plain and compelling. Tune in/learn more.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.