Rowers plus Watchers plus Grumblers: What to Do About Them
June 23, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
Do we really have to like all the people all the time—especially if “some people” are not cooperating with our very important improvement agenda? Can’t we just make them? Or are we forced, in today’s PC-zealous world, to “show respect” for the individual—even when some are clearly indifferent to the corporate intent and others actively push back? Join us this week as your host and visual expert, Gwendolyn Galsworth, shares her take on this tricky scenario. Listen as she shares The Parable of the Rowers. Learn what she advises: Don’t cave in and sacrifice your improvement vision—and don’t push your agenda strenuously. Learn instead the telling difference between inertia and resistance—and how to handle both. Keep your eye on the main event: getting visual improvement going and growing in the company. To do so, you may have to learn a new and very different way: allowing, even encouraging, people to be themselves, without fear of penalty. Tune in/Learn more. Let the workplace speak!
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
