5S and Charley's Table 'Part 6-Hero Within'
July 7, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
Is there a tried-and-true profile of a hero? A time-tested, widely-accepted persona that the rest of us can model ourselves after? Or is it possible, for example, for the hero of a tale to also be a grade-A grump? Join us this week as Gwendolyn Galsworth, your host and visual expert, shares her first-hand account of the shop floor story that taught her the answer and a lot of other valuable lessons. The grump in this instance was a machine operator named Charley and—harking back to last week’s show on the value field—a gripping struggle over a table that everyone (except Charley) wanted to toss into the trash. Even though everyone in his union-based plant was trying hard to learn what R-E-S-P-E-C-T meant in everyday work, Charley’s case was so extreme that his co-workers decided to take certain liberties with that definition—and they lived to regret it. In this sixth show in her hero within series, Gwendolyn provides the telling details. Tune in/Learn more. Let the workplace speak!
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
