5S, Supervisors and Heroes 'Part 7/Hero Within'
July 14, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
If building a workforce of heroes is part of a company’s vision, then how can supervisors help? What is their role? Join us this week as Gwendolyn Galsworth, your host and visual expert, reveals the all-important part supervisors—and we include managers in this term—play in helping value-add associates find and cultivate the hero within. New supervisory behaviors kick in early, even before the first training session. But they aren’t easy. In fact, most supervisors loudly object to adopting them—at first. Then they learn for themselves the power behind not supervising—not managing—people who are just beginning to learn what it means to become improvement contributors. This particular bend in the methodology may surprise you as well and is especially important in a visual conversion where the individual holds the key not only to robust visual solutions but to the sustainability of those visual outcomes—and your growing profit margins. Tune in/Learn more. Let the workplace speak!
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
