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How do you decide where to apply resources in order to improve? And how do you know you made the right choice? So many improvement opportunities/so little time. As part of her current series on Visual Leadership/The Executive Function, your host and visual expert, Gwendolyn Galsworth, continues to un-nest the strategy of waste reduction and its macro-metric (including the story of how the West discovered it). She then explains how to harness the improvement power of your house by naming its tactical targets. Will you target product improvement—or your process? Quality or machinery? Service/sup
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