MWV's Kendall Henry: When Executives Become Leaders of Improvement
April 16, 2015
Hosted by Gwendolyn D. Galsworth, Ph.D.
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For his first 16 years with global packaging giant, MeadWestvaco ($5 billion sales/125 sites/ 16,000 employees/30 countries), Kendall Henry made success happen in many MWV facilities. If a challenge occurred, he turned to technical subject matter experts for solutions. And it worked—until it didn’t. Tune in this week when your host and visual expert, Gwendolyn Galsworth, interviews MWV’s Kendall Henry. Hear what happened to change this executive’s definition of what success means and how to get it. Listen as Mr. Henry describes how he used his new role as plant manager at MWV/Slatersville (Rhode Island) to develop a spirited and engaged workforce of self-leaders and add to the improvement contribution that used to be the sole domain of technical experts. Learn how he is harnessing the power of visuality and lean to involve everyone in improving their own work daily—and become engrossed in and accountable for stabilizing and growing the Slatersville site. Tune in/learn more.
The Visual Workplace: Work That Makes Sense
Thursday at 10 AM Pacific Time on VoiceAmerica Business Channel
You’ve heard of the visual workplace. But do you really know what that means? And do you know the crucial role it plays in operational excellence? The Visual Workplace: Work That Makes Sense offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it. Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats—case studies, interviews with business leaders and topic experts, and interaction through listener call-ins and QandA. Whether yours is a factory, hospital, military depot, bank, office or dry cleaners—get informed, get inspired, get visual. Listen to The Visual Workplace: Work That Makes Sense, airing live every Thursday at 10 AM Pacific Time on the VoiceAmerica Business Channel.
Gwendolyn D. Galsworth, Ph.D.
Across 30 years of hands-on implementations, Gwendolyn Galsworth, Ph.D. has nearly single-handedly created the models, concepts, and methods of workplace visuality that define visual’s distinct and powerful contribution to enterprise excellence—and to sustainable cultural and bottom line results. Dr. Galsworth is president and founder of Quality Methods International (QMI), a training, research, and consulting firm—and the QMI/Visual-Lean® Institute, where you can get trained in nine core visual workplace courses. A Shingo Prize Examiner, Gwendolyn is the author of many DVDs and books, including Visual Workplace/Visual Thinking and Work That Makes Sense, both winners of the coveted Shingo Research Prize. Her on-demand webinars and off-the-shelf training packages are rich in content and insight, each containing scores of actual visual solutions. (For more information or to make a purchase, visit www.visualworkplace.com.) Most importantly, she has honed and tested her work in companies around the world—factories, banks, hospitals, military depots, and offices—including Lockheed-Martin, Pratt/Whitney, Royal Nooteboom Trailers/Holland, Trailmobile/Canada, Bank of America, Midwest Cancer Centers, Rolls-Royce/UK, Crompton Greaves/India, Sears, United Electric Controls, and Wilson Transformer/Australia. When not on-site with clients, delivering keynotes or teaching at the Institute, Gwendolyn can be found hiking—or working on her next book.