Master Class-2: Get Business Results/Do Your Homework!
February 4, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
Can operators really impact the business case directly with area-based visual improvement? You bet they can—if they learn how! This week your host and visual expert, Gwendolyn Galsworth, continues her discussion on how line employees can add improvement value to the company—and gain value for themselves—through the principles and practices of Work That Makes Sense/Operator-led Visuality (WTMS). First, your trainers have to train with great expectations in mind—as long as they first find them for themselves. Listen as Gwendolyn walks through the importance of your trainers doing their homework so they find the change they seek—before they train the first operator. Doing advance homework is critical for all the modules in the WTMS system. But the business impact is perhaps never more dramatic than when you help value-add associates implement Smart Placement. Tune in as Gwendolyn anchors this with examples from her Master Class in western Minnesota last month. Let the workplace speak.
The Visual Workplace: Work That Makes Sense
Thursday at 10 AM Pacific Time on VoiceAmerica Business Channel
You’ve heard of the visual workplace. But do you really know what that means? And do you know the crucial role it plays in operational excellence? The Visual Workplace: Work That Makes Sense offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it. Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats—case studies, interviews with business leaders and topic experts, and interaction through listener call-ins and QandA. Whether yours is a factory, hospital, military depot, bank, office or dry cleaners—get informed, get inspired, get visual. Listen to The Visual Workplace: Work That Makes Sense, airing live every Thursday at 10 AM Pacific Time on the VoiceAmerica Business Channel.
Gwendolyn D. Galsworth, Ph.D.
Across 30 years of hands-on implementations, Gwendolyn Galsworth, Ph.D. has nearly single-handedly created the models, concepts, and methods of workplace visuality that define visual’s distinct and powerful contribution to enterprise excellence—and to sustainable cultural and bottom line results. Dr. Galsworth is president and founder of Quality Methods International (QMI), a training, research, and consulting firm—and the QMI/Visual-Lean® Institute, where you can get trained in nine core visual workplace courses. A Shingo Prize Examiner, Gwendolyn is the author of many DVDs and books, including Visual Workplace/Visual Thinking and Work That Makes Sense, both winners of the coveted Shingo Research Prize. Her on-demand webinars and off-the-shelf training packages are rich in content and insight, each containing scores of actual visual solutions. (For more information or to make a purchase, visit www.visualworkplace.com.) Most importantly, she has honed and tested her work in companies around the world—factories, banks, hospitals, military depots, and offices—including Lockheed-Martin, Pratt/Whitney, Royal Nooteboom Trailers/Holland, Trailmobile/Canada, Bank of America, Midwest Cancer Centers, Rolls-Royce/UK, Crompton Greaves/India, Sears, United Electric Controls, and Wilson Transformer/Australia. When not on-site with clients, delivering keynotes or teaching at the Institute, Gwendolyn can be found hiking—or working on her next book.