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Increasingly more often over the past couple of decades, organizations have been eliminating software and systems change controls, often as executive decisions to save money. Too many are making changes in applications directly within the production environment, especially SaaS businesses, with complex and multiple services offerings. When separate test environments are not used, numerous risks are created for all involved, not to mention being compliance violations under many legal requirements.
What are the basic components that should be part of a change control management process? Wha
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