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It has been about a year since the Consumer Financial Protection Bureau opened for business with the mission of protecting consumers from financial abuse by banks and brokers. Travis Plunkett, the legislative director of the Consumer Federation of America, has been a leading advocate for consumers in the financial services arena for many years and in this interview he updates you on how rules are changing to protect you from excessive fees and abusive and deceptive practices. He discusses payday lending, mortgage servicing, overdraft lending, credit reporting, prepaid cards, credit counseling
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