Dr. Cynthia Jacobs holds a master's degree in Community Social Psychology and a doctorate in Education. She’s Regional Manager, Americas, Training & Research Consultancy with QSR International http://www.qsrinternational.com. She describes its work and her work with it. She talks about her about her life, her career, and her experience of family caregiving. She compares qualitative with quantitative research and how computer methods strengthen research. She describes how interviews are recorded, processed and analyzed by the computer, and explains how researchers work with the computer. She sa
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