Join Chris and his good friend and guest Jim Serger as they discuss Jim's life experiences as captured in his two books -"Go the Distance" (2011) - his love of baseball and how that helped him deal with a family crisis and "2000 Miles on Wisdom" (2015) about his charity journey on a bicycle to help a friend. Jim will also share his passionate belief in the importance of customer service in today's world. They will also discuss Jim's views on - Putting people first; Stepping out of your comfort zone; Overcoming fear; Giving to a cause and Why write both books.
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