Customer-Centric Manufacturing: Making It A Reality
June 9, 2020
Hosted by Bonnie D. Graham
The buzz: “A shift toward customer-centricity seems like a no-brainer. Where the vast majority of manufacturers struggle is understanding what a customer-centric strategy means. To simplify the primary objective of moving to a customer-centric based strategy, manufactures should develop products, content, how-to videos, packaging and systems… for the end-user of the products and ultimately create a direct relationship with them” (dorngroup.com). Manufacturers increasingly need to focus on the end user and their experiences if they are to grow their business. Caring about the needs of customers has become even more important in the age of COVID-19. As the recovery begins, manufacturers need to discover customer intention and predict demand accurately. How to meet this daunting challenge? Form strategic partnerships to make this mission a reality. We’ll ask Ryan Martin at ABI Research and Gustavo Millan at SAP for their nsights on Making Customer-Centric Manufacturing A Reality.
The Future of Mobility and Manufacturing with Game Changers, Presented by SAP
Tuesday at 7 AM Pacific Time/10 AM Eastern Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our special series on how SAP is taking its unrivaled industry expertise into the cloud, on the Future of Mobility and Manufacturing with Game-Changers.
Learn how you can be the savvy Automotive Maestro, Business Transformer, Manufacturing Maven, or Upstart Disruptor who takes your company across the finish line as you look ahead to the next wave of disruption in the automotive and industrial manufacturing sectors.
The Future of Mobility and Manufacturing with Game-Changers, presented by SAP, can be heard live Tuesdays at 7 AM Pacific / 10 AM Eastern on the VoiceAmerica Business Channel.
Bonnie D. Graham
Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.
SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.