Leveraging Creative Conflict to Improve Impact

December 12, 2017
Hosted by Maureen Metcalf

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Episode Description

One of the key skills leaders consistently struggle with is conflict management. During this discussion, Mike will share a range of approaches to help leaders address difficult conversations and manage conflict. Included is a discussion about why leaders need to address conflict including the impact of "bad apples" on the team performance and also the impact of positive influences. Both are contagious, confronting bad apples is foundational to positive results. Mike then shares several models that help leaders think about how they will navigate the inevitable conflict they face. These models help leaders build actual skills to manage conflict personally. Finally Mike talks about building a culture that supports healthy conflict resolution. It is not enough for key leaders to have the skills, it is important to build the organizational aptitude and agreements about how it will navigate conflict in a manner that is generative. When conflict is addressed effectively, orgs thrive.

Innovative Leaders Driving Thriving Organizations

Innovative Leaders Driving Thriving Organizations

Tuesday at 11 AM Pacific Time on VoiceAmerica Business Channel

The world is changing dramatically and will continue to change over the next generation. Effective leadership has a significant impact on how these changes play out in our world. Leadership matters and it is a core responsibility of current and future leaders to become better educated about the challenges they face and also about how to become more effective at leading in a time of significant disruption.

The show features interviews of thought leaders and academics combined with executives in a range of industries to identify their biggest issues and discuss the innovative approaches they are using to turn turbulence into a business advantage. We present concepts and tools that have been proven to improve organizational success and discussions about how you can apply them to drive success in your organization.

You’ll ultimately improve the impact you make as a leader or aspiring leader! Tune in every Tuesday at 11 AM Pacific Time on the VoiceAmerica Business Channel.

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Maureen Metcalf

Maureen Metcalf

Ms. Metcalf, Founder, CEO and Board Chair of Metcalf and Associates is a highly sought-after expert in anticipating and leveraging future business trends to transform organizations. She has captured her thirty years of experience and success in an award-winning series of books which are used by public, private and academic organizations to align company-wide strategy, systems and culture with innovative leadership techniques. As a preeminent change agent, Ms. Metcalf has set strategic direction and then transformed her client organizations to deliver significant business results such as increased profitability, cycle time reduction, improved quality, and increased employee effectiveness. For years, she has been willing to share her hard-won insights - through conference speaking, industry publications, radio talk-shows, and video presentations. She is a regular contributor to Forbes.com

Metcalf and Associates has a 25 plus year track record of delivering value to high-performing clients ranging from local Ohio small businesses to Fortune 15 organizations to the US Armed Forces. Client industry mainstays include technology, engineering, manufacturing, financial and medical services. Metcalf and Associates also has an international presence having been on-the-ground helping companies in the United Kingdom and Europe.

Metcalf and Associates was recognized by Insights Success magazine as one of the 50 fastest growing and most reliable consulting companies in 2016.

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Episode Directory

February 2018

January 2018

December 2017

  • 12/19/2017: Book of Mistakes - 9 Secrets to Creating A Successful Future Coming Soon
  • 12/12/2017: Leveraging Creative Conflict to Improve Impact Listen Now
  • 12/5/2017: From Banding to Branding: How the Wisdom of Rock n Roll Taught Me the Artful Discipline of Leadership Listen Now