/ Accessible and Inclusive UX Design: The Business Case Tuesday, February 26, 2019

Accessible and Inclusive UX Design: The Business Case

February 26, 2019
Hosted by Bonnie D. Graham

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Episode Description

The buzz: "When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?” (Billy Gregory). The World Health Organization estimates one billion people, one in seven, live with a disability. Per the UN Convention on the Rights of Persons with Disabilities, access to information technology is a basic human right. Whose responsibility is it to eliminate disability barriers in workplace software? Enterprise software vendors. How? Harness natural language processing and artificial intelligence, The experts speak. Maricel Cabahug, SAP: “Empathy is about standing in someone else's shoes … Not only is empathy hard to outsource and automate, but it makes the world a better place” {Daniel H.Pink). Neil Milliken, Atos: “Inaccessibility is kinda like pollution” (Jim Tobias). Debra M. Ruh, Ruh Global Communications: “The only thing worse than being blind is having sight but no vision” (Helen Keller). Join us for Accessible and Inclusive UX Design: The Business Case.

Designing A Game-Changing User Experience, Presented by SAP

Designing A Game-Changing User Experience, Presented by SAP

Tuesday at 7 AM Pacific Time/10 AM Eastern Time on VoiceAmerica Business Channel

The impact of design and user experience (UX) on business success is profound. Game-changing user experiences are the number one way to ensure customer satisfaction and enduring loyalty in today’s competitive marketplace.

Design, however, is much more than the way a product looks. More importantly, it is how it works and how it feels.

Whether that’s using a smartphone app, creating a purchase order, or evaluating the success of your corporate strategy, how people experience your products and services has a direct and significant impact on your brand perception and corporate revenue.

Hands-free user interfaces, inclusive design, conversational ux, artificial intelligence and more are shaping the way people work today and will work in the not-too-distant future.

Listen in as leading experts in design and business discuss how today’s advances in user experience will affect tomorrow’s workplace.

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Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.

SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.

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