The 3-Legged Stool + Improvement Time Policy + Infrastructure (2)

May 14, 2019
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

Success in implementing improvement is not just about what to do--but when to do it and by whom. This week on Visual Workplace Radio, your host and visual expert, Gwendolyn Galsworth, presents the second of three shows on an Improvement Infrastructure: the eight behind-the-scenes elements that work synergistically to ensure your deployment outcomes. Continuing, she introduces the purpose and logic of the 3-Legged Stool—those key site leaders that prepare for an effective launch and support long-term outcomes. Then she explains what an official improvement time policy is and why it is indispensable to the on-going success of your improvement journey. She knows what you know: In the battle between production and improvement for time, production always wins. That is as it should be. Your company is in the business of producing products and services. But without a written improvement time policy, there is a real danger that needed improvement will never happen. Tune in/Learn more.

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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