ENCORE The Visual-Lean Alliance: Two Wings of a Bird
August 27, 2019
Hosted by Gwendolyn D. Galsworth, Ph.D.
Question: Which is more important—visual or lean? Answer: Bad question. Visual and lean share a single destination: operational excellence. Listen this week as Gwendolyn Galsworth, your host and visual expert, explains why visual and lean represent a single comprehensive improvement strategy but with a telling difference in focus, process, and metric. They are allies, yet importantly and exquisitely different. Visual’s name for the enemy is information deficits; its macro metric is motion/moving without working. Its goal? Build flow. Build adherence. Lean targets the critical path; its macro measure is time and its corollary, speed. Its job is to dis-entangle the path that value follows—and then put pull in place. Which is more important: time or information? Another bad question. Like the wings of a bird, visual and lean are separate yet equal in impact. Ask a bird which of its wings is more important, and it will answer by flying off. Tune in/learn more. Let the workplace speak.
Visual Workplace Radio: Let the Workplace Speak
Tuesday at 10 AM Pacific Time on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual. Visual Workplace Radio: Let the Workplace Speak airs live every Tuesday at 10 AM Pacific Time on the VoiceAmerica Business Channel.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.