Visual Management: What It Is Not
September 17, 2019
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
Did you know: visual management (VM) is only a subset of the visual workplace? Did you know there are seven other key categories of visual function? Though VM is important (especially to managers and executives), it contributes only about 10% benefit to your bottom line and work culture. Join us this week as your host and visual expert, Gwendolyn Galsworth, defines VM and its over arching goal: to clarify, connect and align operational results with the corporate intent through an array of highly visible (but flat) 2D formats charts, graphs, LCD monitors, KPI dashboards, etc. But VM only shows the results of behavior. It does not create behavior. It does not imbed it. It is limited and over estimated. It cannot replace the other visual functions it is only one of them. Expand your thinking expand your language. Realize the full benefit the visual workplace can contribute to your bottom line and to growing a spirited and engaged work culture. Understand what visual management is not.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
