Encore: Retail Memorable Moments: Creating the Unexpected for Consumers

October 16, 2019
Hosted by Bonnie D. Graham

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Episode Description

The buzz: “Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities” (eventbrite-s3.s3.amazonaws.com). We love memorable moments like the birth of a child, winning the lottery, and peanut butter in aisle 7. Now as consumers we are rewarding the companies that “get” their needs and desires. Message to retailers: Go past the focus on price and 1-day delivery to transform our same-old buying routine into disruptive, game-changing, memorable moments. The experts speak. Dustin Garis, Garis Innovation: “Life is not the number of days you live, it’s the number of days you remember” (Brian Hertzog). Brian Kilcourse, RSR: “…if we need that extra push over the cliff, you know what we do?…One step louder” (Nigel Tufnel). Matt Laukaitis, SAP: “You will reach your destination though you travel slowly” (Icelandic). Join us for Retail Memorable Moments: Creating the Unexpected for Consumers.

Game-Changing Retail Leaders, presented by SAP

Wednesday at 11 AM Pacific Time/2 PM Eastern Time on VoiceAmerica Business Channel

Who are the Retail Radicals?

Seismic shifts are occurring across all consumer-facing industries as a result of a new consumer culture empowered by technology. And a new breed of leaders is emerging from traditional retailers and brands who understand the “new normal”, and who are making meaningful changes in their organizations to disrupt the status quo.

These ‘Retail Radicals’ have the courage, conscience and creativity to champion innovation. They are the change agents who anticipate the future, recognize macro trends, and snap their companies out of being stuck in the past, to rethink business models. They innovate game-changing partnerships, cultural shifts, sustainability strategies and technologies to create new consumer-engagement value propositions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our series on how radical change agents are redefining the “new normal” on Game-Changing Retail Leaders, Presented by SAP.

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Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. In 2011, working at the enterprise software leader SAP, she successfully created, produced and hosted the weekly “Coffee Break with Game-Changers” business thought leadership roundtable radio series. Over the next eight years, she developed 45 additional series that attracted millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has also been engaged by other global enterprises to develop and host their radio and podcast series. What powers Bonnie’s passion for radio? She “loves speaking with smart people!”

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Episode Directory

November 2019

October 2019

  • 10/16/2019: Encore: Retail Memorable Moments: Creating the Unexpected for Consumers Listen Now
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September 2019


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