The Kinetic Enterprise: Adding Enterprise Value with Experience Management
May 22, 2020
Hosted by Bonnie D. Graham
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Guest Information
Episode Description
Bring together human experience data and operational data, and you can respond with greater impact—to address human needs and desires in the moment, and identify opportunities to improve specific processes or functional areas. Hear Deloitte transformation specialists Steve Hibberd, Raquel Pinillios, and James Sharpe share focused insights on how ERP solutions integrated with an experience management platform can work in unison to elevate the human experience, generate efficiencies, drive growth, and support “built to evolve” Kinetic Enterprise™ capabilities. And how you can turn ERP into more than an engine for efficient operations—but as part of an end-to-end “Lead to Loyalty” solution for understanding the customer perspective and automatically using those insights to act immediately and intelligently. Learn how global leaders are using experience management solutions to achieve many goals. Join us for The Kinetic Enterprise: Adding Enterprise Value with Experience Management.
The Kinetic Enterprise(tm): Built to Evolve, Presented by Deloitte
Friday at 6 AM Pacific Time/9 AM Eastern Time on VoiceAmerica Business Channel
Stand ready for the next wave of disruption with the Kinetic Enterprise(tm), presented by Deloitte. The Kinetic Enterprise is an enterprise built to evolve, no matter what the future brings. Explore insights and ideas that can help you reimagine everything, transform your business with the latest digital technologies, and address future challenges head on. Take a deep dive into the business drivers and topics that are top-of-mind for leaders today, and get essential guidance that can help you build a Kinetic Enterprise solidly atop four pillars: Clean—unburdened by technical debt, such as tremendous amounts of custom code. Intelligent—leveraging data to build intelligence, unlock insights, and make an impact. Inclusive—operating with an ecosystem of applications, services, and industry-specific capabilities for driving improvements and innovation. Responsive—anticipating change and enabled by cloud technologies that allow the enterprise to scale in any direction, on demand.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”