Empowerment’s Power Inversion (part 3)

September 15, 2020
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

Remember the well-worn adage: The only way to achieve employee empowerment is to turn the top/down pyramid on its head—into the bottom/up pyramid? But what do we do with the top/down structure? The wrong step is to reject it and throw it out. The right step is to engage a process that blends the two power structures into a single, coherent framework of governance and participation. In the third and final show of this sub-series, Dr. Galsworth describes the 3-step process for liberating the hidden power of the empowerment paradigm through the re-distribution of power. Doing this launches executive and value-associate alike on a curve of learning and change that re-defines the roles of each and the outcomes for which each is responsible. Executives identify and drive the company’s vision, mission, values, strategy, systems (WHAT, WHO, WHY). And value-add associates learn to hold a steady focus on HOW. An effective work culture is balanced blending of the two. Let the workplace speak.

Visual Workplace Radio: Let the Workplace Speak

Visual Workplace Radio: Let the Workplace Speak

Tuesday at 10 AM Pacific Time on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual. Visual Workplace Radio: Let the Workplace Speak airs live every Tuesday at 10 AM Pacific Time on the VoiceAmerica Business Channel.

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Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.

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Episode Directory

November 2020

October 2020

September 2020

  • 9/29/2020: ENCORE Borders: The Pattern of Work-The Power of Mind (2) Listen Now
  • 9/22/2020: ENCORE Borders: Unique & Indispensable to Your OpEx Journey (1) Listen Now
  • 9/15/2020: Empowerment’s Power Inversion (part 3) Listen Now
  • 9/8/2020: The Hidden Geometry of Empowerment (part 2) Listen Now
  • 9/1/2020: Supervisors: Keep a Low Profile (part 1) Listen Now


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