ENCORE OSIT/Part 2: The Nine Elements (6)

February 2, 2021
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

What does it mean for a leader to name the horizon? And why is that important? When a leader names the horizon, he names where he wants the company to go together. The horizon is the destination (for example, a 40-Day Engine). Join Gwendolyn Galsworth, your host and visual expert, as she continues her description of her Operation System Improvement Template (OSIT). “Deciding,” she tells us, is where visual leadership begins. The nine OSIT elements provide the foundation for this, allowing the leader to name: 1) customer; 2) vision; 3) mission; 4) values & beliefs; 5) strategy; 6) macro metric; 7) strategic principles; 8) tactical systems; and 9) methods. Attempting to run your company without a fleshed-out OSIT, she says, is comparable to the difference between skiing down the powdery slopes of your favorite mountain—or getting caught in a blizzard on that same mountain, without skis, without food, without a compass, and without anybody even knowing you are there. Tune in/learn more.

Visual Workplace Radio: Let the Workplace Speak

Visual Workplace Radio: Let the Workplace Speak

Tuesday at 10 AM Pacific Time on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual. Visual Workplace Radio: Let the Workplace Speak airs live every Tuesday at 10 AM Pacific Time on the VoiceAmerica Business Channel.

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Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.

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Episode Directory

March 2021

February 2021

  • 2/23/2021: ENCORE Visual Displays: A Supervisor's First Tool (9) Listen Now
  • 2/16/2021: ENCORE The X-Type Matrix: The Power of Limits (8) Listen Now
  • 2/9/2021: ENCORE X-Type Matrix: Strategic Goals into Tactical Projects (7) Listen Now
  • 2/2/2021: ENCORE OSIT/Part 2: The Nine Elements (6) Listen Now

January 2021



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