The AI-Powered Enterprise: Is Your Organization Prepared?
August 5, 2021
Hosted by William Ulrich
More and more organizations are seeking to deploy artificial intelligence (AI) solutions. AI is promoted as being able to transform every aspect of how organizations function, yet this vision is far from reality. As episode guest Seth Earley said in his recent book, The "AI-Powered Enterprise", in spite of multiple generations of investments and billions of dollars of digital transformations, organizations are still struggling with information overload, which undercuts efforts to excel at customer service, reduce costs, and maximize efficiency. The foundation of ensuring that an organization can function as an efficient biological ecosystem is the accurate perception, interpretation, and communication of data. When organizations are broken into silos that do not or cannot communicate, rely on incompatible information and vocabularies, and are drowning in “junk” data, the overall ecosystem cannot function effectively and AI projects fall well short of expectations. The result of these challenges is degradation of the customer experience and corresponding reductions in revenue and market share. William Ulrich and his guest, Seth Earley, will discuss what it takes to deliver effective AI solutions, including effective ontologies or knowledge domains and relationships. AI tools may sound like an easy path to AI deployment, but when underlying information required by those solutions is incomprehensible at scale, AI technology will not come close to reaching its potential. Check out this episode of The North Star to gain practical insights into the essential aspects of AI deployment as William and his guest take the conversation well beyond the vendor hype to gain clarity for a path forward.
The North Star
Archives Available on VoiceAmerica Business Channel
The North Star takes a deep dive into the topic of strategy execution, often challenging conventional wisdom for achieving an organization’s strategic vision. The host and thought leaders from multiple fields explore concepts that include rethinking innovation, increasing enterprise agility, transitioning to the circular economy, managing enterprise risk and becoming a cognitive enterprise. Setting sights on one’s “north star” is only half the story. Decades of experience point to the headwinds organizations have faced in pursuit of their strategic vision. To that end, the North Star examines how organizations can more effectively deliver on critical business strategies in these uncertain times. The show tackles intractable challenges that many organizations have historically sidestepped, such as optimizing major program investments and untangling high risk technology deployments. While the show often points toward the road less traveled, that road that can make all the difference.
William Ulrich is President of Tactical Strategy Group, Inc., Cofounder of Business Architecture Associates, President and Cofounder of the Business Architecture Guild and Cutter Consortium Fellow. As a management consultant for more than 40 years, Mr. Ulrich continues to serve as advisor, mentor and workshop leader to corporations and governments worldwide. He is a thought leader in strategy execution, business transformation, business architecture and transformation oversight. Mr. Ulrich has the unique ability to engage executives and practitioners across business and IT boundaries to facilitate and streamline ecosystem-wide transformation. His transformation workshops and lectures have been widely attended by organizations worldwide. Mr. Ulrich blends his IT transformation expertise with his extensive business architecture and business transformation experience to deliver end-to-end solutions that are fully aligned to business strategy. He has authored or coauthored multiple books and transformation methodologies and was an originating contributor to “A Guide to the Business Architecture Body of Knowledge.” Prior to founding Tactical Strategy Group in 1990, Mr. Ulrich served as management consultant, spending the bulk of the 1980s with KPMG where he helped mature its software reengineering practice. His latest writings focus on the cognitive enterprise, transitioning to the circular economy and business-driven IT architecture transformation.