Learning Management and the Use O.I.L.L. w/ Christine Miller

February 2, 2023
Hosted by Alex Fullick, MBCI, CBCP, CBRA, v3ITIL

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Guest Information

Episode Description

To improve and move forward, we have to learn from our mistakes. All too often, we don’t learn from the lessons as they present themselves. I speak with internationally recognized Crisis Management, Emergency Management, and Busine Continuity expert, Christine Miller about Learning Management. Chris offers allot of helpful information including: 1. How to plan for a lesson learned workshop/meeting, 2. Participants (it’s more than you might think), 3. Follow-up, 4. Strong – and courageous – leadership, 5. What the acronym O.I.L.L. means and how it helps Lessons Learned, 6. Successes with O.I.L.L. in Eswatini, 7. Tips for starting a Lessons Learned initiative, 8. Who benefits from OILL and Lessons Learned in Emergency Management. Chris shares allot of information, including allot of her own personal work experiences. Many talk about Lessons Learned, but Chris goes a little bit deeper into the subject than most. Enjoy!

Preparing for the Unexpected

Thursday at 10 AM Pacific Time on VoiceAmerica Business Channel

Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events.

There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.

The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Business Contingency and Disaster Planning and related activities.

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Alex Fullick, MBCI, CBCP, CBRA, v3ITIL

Alex Fullick is Founder and Managing Director of Stone Road Inc (StoneRoad) and has been working in the Business Continuity Management and Disaster Recovery industry for 20 years. During this time, Alex has been instrumental in developing, implementing and managing numerous initiatives, including Pandemic Planning, Policy development, large scale simulation tests, Business Continuity Plan development, Business Impact Assessments, maintenance programs and general Program and Project Management.

Alex holds his MBCI certification with the Business Continuity Institute (BCI), his CBCP with the Disaster Recovery Institute (DRI), is certified in ITIL Foundations and has a Certified Business Resiliency Auditor (CBRA) designation. He is also a member of the Advisory Board of Directors for The International Emergency Management Society (TIEMS).

He's presented at numerous conferences around the globe on various industry-related subjects including Orlando, Phoenix, Montreal, London (UK), Brisbane and Bucharest. He's authored several books including Heads in the Sand, Business Impact Analysis, Testing Business Continuity Plans and his latest Watch Your Step, which all focus on teaching individuals, organizations and communities about BCM and DR. He has also had articles published in trade publications.

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Episode Directory

April 2023

March 2023

February 2023

  • 2/16/2023: BCMS in the Saudi Arabian Banking Sector (w/ Khaled Altawily) Coming Soon
  • 2/9/2023: Reconnecting Workspaces w/ Jennifer J Britton Coming Soon
  • 2/2/2023: Learning Management and the Use O.I.L.L. w/ Christine Miller Coming Soon


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