CRM: Love Thy Customer NOT Software!
August 5, 2005
Hosted by Sanjog Aul
Till date, there are a very few adopters who have success stories to tell. Either the CRM deployments have been total fiascos OR have failed to deliver significant incremental value as expected. The whole idea is to get closer to the customer using CRM technology. Are we missing something here?
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Technology is only as good as its execution. On “CTN: CIO Talk Network”, Sanjog Aul interviews CIOs, CTOs, and other decision makers about their insights in dealing with technology. Learn directly from these subject matter experts how to get the best returns out of your investments in IT. Know ahead of time, what problems and challenges you face in executing IT strategies in the real world. If you are a technology manager, consultant, or advisor, you cannot afford to miss out on what today’s technology thought leaders have to say about today's most urgent IT issues. Listen to “CTN: CIO Talk Network,” with Sanjog Aul, every Wednesday, at 7 AM Pacific (10 AM Eastern) right here on the bottom line in business talk – VoiceAmerica Business.
Sanjog Aul is a Certified Information Systems Auditor and the Executive Vice President with AVVAL, an Oakbrook, IL based professional services firm providing IT staffing and outsourcing services. With educational background in Computer Science and extensive consulting experience in IT Management and Implementation, Sanjog is known to dig deeper into current and chronic technology management/implementation issues to find the root cause. During his career, Sanjog has helped numerous businesses learn how to use technology for competitive advantage.