Humanizing Healthcare with Equity - Theresa Demeter MHA - Tegria

January 25, 2023
Hosted by Jonathan Marx, MBA

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Episode Description

Tegria ( is a nationwide and international consulting firm that works with health organizations, non-profits, and employers to identify improvements in processes and teamwork, and help their patients, audiences, and workers benefit from truly humanized healthcare. Humanized healthcare means that each patient is recognized and treated as the individual each truly is, without cookie cutter approaches, biases imposed by members of the care team or even technology (as you will learn in this Show), or inefficiencies or delays due to cross-discipline lack of teamwork. We learn about barriers to care, which can include appointment and hold times that don’t work for patients in need, geographic or time inaccessibility due to distance, understaffing, or inadequate facilities, and biases that can easily have a negative effect on care due to age, ethnicity, gender, race, or communication ability. We learn too about Social Determinants of Health (SDOH) – how where we live, our socio-economic background, our degree of education, and cultural and physical environments determine up to 80% of our health outcomes, despite the level of care provided. You’ll learn a lot about solutions in this presentation with Theresa Demeter, MHA, the Managing Director of Clinical Solutions, for Tegria, a powerful and successful convergence of health consulting organizations who have deep expertise in analysis, process improvement and technology.

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Jonathan Marx, MBA

Since 2001, Mr. Marx has been an entrepreneur in health and medical education as President of InQuill Medical Communications, LLC. During his earlier 20-year corporate career, Mr. Marx was Senior Vice President of Viacom Cable, Vice President Strategy for Pacific Bell Yellow Pages, and President of ISP Channel, one of the first four pioneers in high-speed internet.

Mr. Marx trains the US Centers for Disease Control in medical communications with monthly webinars since 2013. He collaborates with world ADHD experts providing Continuing Medical Education for primary care staff and helpful education for ADHD adults. The program has 445,000 YouTube views and has provided 29,000 hours of professional training.

He works with 18 European University hospitals to disseminate learnings from 4 clinical trials on connections between nutrition, lifestyle, and mental health. He is Webinar Director for eMedEvents, a leading online CME company, hosting online webinars with clients such as Cancer Treatment Centers of America and Philips. He is also President of the Las Vegas Health and Fitness Chamber of Commerce, supporting health professionals.

Mr. Marx teaches medical communications and marketing to professional audiences online. He holds a BA (psychology) and MBA degrees from Stanford University. He has four adult children and lives in Las Vegas, Nevada.

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