Special Encore Presentation: Managing Performance to Achieve Results

January 19, 2011
Hosted by Dr. Sheryl White, with Guest Co-Host Dr. Undraye Howard

[Download MP3] [itunes] [Bookmark Episode]

Guest Information

Episode Description

According to Peter Drucker, “The ultimate test of management is performance!” The performance of an organization’s workforce has a powerful impact on its bottom-line. In today’s highly dynamic business environment, managing performance is about developing employees’ capacity to perform and adapt to a variety of situations, and ensure the goals are consistently being met in an effective and efficient manner. Performance management focuses on an organization’s performance—results delivered in service, product, and/or revenue. Performance management is often viewed as one of the most difficult parts of a manager’s responsibilities—and in essence it is the most important. Today’s guests, Joseph F. Johnson, Executive Coach/Turn-Around Manager, and Doug Walker, author of A-Ha! Performance, will discuss elements of a performance management system, barriers to effective performance, how to overcome barriers/challenges and work with employees to improve performance and achieve results.

Leadership Matters

Wednesday at 2 PM Pacific Time on VoiceAmerica Business Channel

Leadership Matters, the forum of choice for current and emerging public and nonprofit leaders. Dr. Sheryl White and Guest Co-Host Dr. Undraye Howard, along with their guests, explore practical tips for issues management, human capital strategies, and improving leadership effectiveness. Leadership Matters, your forum for Informing Leaders. Inspiring Solutions!

Dr. Sheryl White, with Guest Co-Host Dr. Undraye Howard

Dr. Sheryl White, a cultural psychologist, brings over 20 years of experience providing leadership, workforce, and organization development consulting, training, and coaching services to municipalities, nonprofits, educational institutions, and for-profit corporations worldwide. Dr. White, the Vice President of Training and Organization Development at Neighborhood House Association (NHA) in San Diego, CA and is also the founder of NHA’s social enterprise, InnoVisions, which provides professional, leadership, and organization development services to other organizations. Since 1999, Dr. White has served as an executive coach and facilitator with the Center for Creative Leadership. Dr. White is passionate about helping people work better, and better together.

Undraye Howard is vice president of the Center on Leadership at the Alliance for Strong Families and Communities. He also is an adjunct professor at several universities, where he teaches courses on youth, work development, leadership, communication practices and processes, and effectiveness in the human services world. Howard holds master’s in communication with an emphasis in training and development from the University of Wisconsin-Milwaukee. He is currently pursuing his doctoral degree.



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