Double-Digit ProServe Growth: Managing Success

May 24, 2012
Hosted by Bonnie D. Graham

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Episode Description

The economic forecast is rosy for professional services aka ProServe firms. Why? The cloud, says THINKstrategies’ Jeff Kaplan. “While often easier to use than traditional on-premise apps, cloud solutions still require specialized skills that most internal IT and SW development organizations don’t have. This has opened up a great opportunity for professional services firms.” But double-digit growth has a price, notes Service Performance Insight’s Dave Hofferberth. “In 2012 ProServe revenues will top 10%, headcount growth will top 10%, hourly bill rates will increase by over 10%, and employee attrition will be over 10%. The strains on these organizations will be enormous.” How to survive? “Managing a ProServe firm’s knowledgebase is more critical than ever,” says SAP’s David Sweetman. Join us are we explore Double-Digit ProServe Growth: Managing Success. p.s. For more food for thought from the experts, catch “Coffee Break with Game-Changers”, Wed. 8 AM Pacific on The Business Channel.

In The Cloud with Game-Changers presented by SAP

Archives Available on VoiceAmerica Business Channel

Game-changing technologies are transformational, exciting and disruptive. They move you in amazing new directions and open up a whole new world of possibilities – especially when they’re in the cloud.

You’ve heard the buzz and hype about ‘the cloud’, but do you really know what it is - and what it can do for you and your business? And if you already have a ticket to the cloud, are you prepared to navigate this new terrain?

Join us as we look skyward to demystify the cloud - and help you become the savvy innovator who takes your company across the finish line for your next breakthrough strategy - in the cloud.

Bonnie D. Graham

Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”

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