Empowerment on Steroids: The Steering Team

July 31, 2012
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

How involved should value-add associates be in making a visual workplace conversion a success? If you ask Gwendolyn Galsworth, your host and visuality expert: a lot! One of the major mechanisms for doing this is “The Visual Workplace Steering Team”—the topic of today’s show. Call this team what you will, it consists of hourly employees who volunteer to monitor the visual roll out in the enterprise and provide feedback and recommendations to help ensure its success. Its members collaborate with management to make sure the company keeps true to the cultural values and implementation principles it professes to embrace. While this team, by design, has no positional authority, it does have significant responsibility. In short: empowerment on steroids! Tune in for the details on: what this team is, how it functions (autonomously), what it contributes—and how it governs itself and learns to govern itself. Galsworth provides the fine points. This is a LIVE show. Emails and call-ins welcomed!

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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