How To Use Social Media For Customer Service
May 7, 2013
Hosted by Bob Pritchard
In this weeks show we discuss how to use social media to improve your customer service, we have Bob's Thought Of The Day segment, we discuss Facebook's announcements during the week, and the American advertising Federation college competition. We also discuss how to build a strong added value policy for your business, the elements you need in a successful print ad and how to conduct research in small business without spending a lot of money. Of course, we also have our e-mail segment. Our interview guest today is Scott Ross, a legend in digital media and entertainment. Along with James Cameron and Stan Winston he founded Digital Domain, creating imagery for some of the greatest movies of our time and winning three Academy Awards, including Titanic, What Dreams May Come and The Curious Case Of Benjamin Button. He's worked with the world's greatest film directors, including Cameron, Howard, Scorsese, Coppola, the Coen Brothers, Spielberg and Jackson.
The Bob Pritchard Radio Show
Tuesday at 5 PM Pacific Time on VoiceAmerica Business Channel
95 percent of all businesses fail within 10 years. Most small to medium businesses struggle to make wages. Bob Pritchard is a highly regarded expert with a track record of identifying the issues facing businesses and determining simple solutions to make them highly profitable.
Despite the glitz and glamor, Entertainment operates in the same way as any other business and as we live in a Celebrity obsessed society, people will enjoy this segment. Some of the best Business and marketing screw ups illustrate in a funny and impactful way some of the pitfalls that can be encountered in business, what went wrong and why.
Every business discipline from leadership to corporate culture, marketing to customer service, seeking investment to using social media, sponsorship, hospitality and many others. Straight talking, nothing is off the table and nothing is taboo. The Bob Pritchard Show is broadcast live every Tuesday at 5 PM Pacific Time on the VoiceAmerica Business Channel.
Bob Pritchard has over 30 years’ experience as a straight talking business and marketing troubleshooter and consultant with many of the world’s leading companies on 5 continents. Bob is the recipient of the highly coveted International Marketer of the Year Award, a distinction he shares with some of the world’s top business leaders.
Bob's newest book, Kick Ass Business and Marketing Secrets. How To Blitz Your Competition, the 100,000 word business bible, was released globally by Wiley and Sons, the world's largest business book publisher, in August 2011.
Bob has been a Business speaker and trainer at over 1,500 conferences, including 91 Fortune 500 companies. He has presented to major corporations in 53 countries. Bob was also Joint winner of a Clio award and joint winner of 4 Silver Telly awards for work with Citibank.
Bob was a television and live performer for 15 years, appearing in some 400 television shows as a singer and actor with several recordings including one top 10 hit. He is the Author of 5 internationally best-selling books, including ‘Complex Marketing Made Simple,’ with sales exceeding 100,000 copies. Bob has a wide knowledge of business, has business interests around the world and understands global business and opportunities.