Leadership Matters Wednesday, January 22, 2014

January 22, 2014
Hosted by Rehana Absar, Undraye Howard, Gerald McFadden, Linda Shoob, Dr. Sheryl White, and Tom Woll

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Episode Description

Leadership Matters

Leadership Matters

Wednesday at 2 PM Pacific Time on VoiceAmerica Business Channel

Leadership Matters, the forum of choice for current and emerging public and nonprofit leaders. Co-hosts Dr. Sheryl White, Linda Shoob, Gerald McFadden, Undraye Howard, Tom Woll, and Rehana Absar along with their guests explore practical tips for issues management, human capital strategies, and improving leadership effectiveness. Leadership Matters, your forum for Informing Leaders. Inspiring Solutions!

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Rehana Absar, Undraye Howard, Gerald McFadden, Linda Shoob, Dr. Sheryl White, and Tom Woll

Rehana Absar, Undraye Howard, Gerald McFadden, Linda Shoob, Dr. Sheryl White, and Tom Woll

Rehana Absar is the Senior Associate, Knowledge Leadership, and Innovation at the Alliance for Strong Families and Communities. In this role, she contributes to content and program development of learning opportunities for the Center on Leadership to support the Alliance’s national network of over 500 nonprofit human-serving organizations. Rehana completed her Master of Public Policy degree at American University in Washington, DC, where she concentrated in policy analysis and nonprofit management. In DC, Rehana served as a Graduate Public Policy Fellow at the Council of Women World Leaders, where she conducted research and assisted in developing strategies to engage the Council’s network of women and community leaders to Council programs and events.

Undraye Howard is vice president of the Center on Leadership at the Alliance for Strong Families and Communities. He also is an adjunct professor at several universities, where he teaches courses on youth, work development, leadership, communication practices and processes, and effectiveness in the human services world. Howard holds master’s in communication with an emphasis in training and development from the University of Wisconsin-Milwaukee. He is currently pursuing his doctoral degree.

Gerald McFadden has served in multiple leadership roles during his 22 year tenure with Volunteers of America serving as the President/CEO for Volunteers of America, Southwest since 1998. As CEO, Gerald provides strategic and executive leadership to the organization. Gerald has been a commissioned minister with the organization since 1984 and has served on the National Board of Directors since 1999. He holds an MBA and a Master’s inUrban and Regional Planning from Pepperdine University.

Linda Shoob brings twenty five years of experience working in the field of leadership development, teambuilding and strategic planning. Linda is recognized for her efforts in assisting clients to develop systems that increase the overall effectiveness of the organization and improve performance and productivity. She works with executive teams to enhance their strategic alignment and assists them in clarifying mission, vision, values, roles, goals, processes and infrastructures.

Dr. Sheryl White, a cultural psychologist, brings over 20 years of experience providing leadership, workforce, and organization development consulting, training, and coaching services to municipalities, nonprofits, educational institutions, and for-profit corporations worldwide. Dr. White, the Vice President of Training and Organization Development at Neighborhood House Association (NHA) in San Diego, CA and is also the founder of NHA’s social enterprise, InnoVisions, which provides professional, leadership, and organization development services to other organizations. Since 1999, Dr. White has served as an executive coach and facilitator with the Center for Creative Leadership. Dr. White is passionate about helping people work better, and better together.

Tom Woll is a national consultant who currently is assisting child-serving agencies in Ohio, Minnesota, Wisconsin, Pennsylvania, Iowa, New York, Maryland, Arizona, Nebraska and Illinois in identifying and responding to strategic change challenges. He is the facilitator of The Strategic Change Initiative. Woll’s projections and principles are based on 43 years of experience in the field and more than 2,000 interviews with public sector leaders, private agency executives, service leaders, and key stakeholders.

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Episode Directory

November 2017

October 2017

September 2017

Jeff Bauer

Jeff Bauer is the Director of Public Policy and Civic Engagement at The Family Partnership in Minneapolis, MN. Jeff’s experience is broad and varied, spanning the realms of government, business, politics, education, nonprofit community work, development, and civic engagement. He has worked both on statewide campaigns and in state government, served as the executive director of an urban agriculture and microenterprise organization, founded two private international foundations, started a fine art publishing company, created and managed numerous community partnerships, and done years of community work with children and families. Most recently, he helped lead a successful effort to pass a Safe Harbor law in Minnesota, protecting children from trafficking and commercial sexual exploitation. A 1997 summa cum laude graduate in Political Science from the University of Minnesota, he also holds a Master's Degree in Public Policy from the Hubert H. Humphrey Institute of Public Affairs, where he received the Arthur Naftalin Award for Public Service. Guest Jeff Bauer

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Since April 2006, IAN BAUTISTA has served as the President of the United Neighborhood Centers of America (UNCA), a national nonprofit membership network of settlement houses and neighborhood centers, headquartered in Milwaukee. UNCA’s membership comprises approximately 150 settlement houses, neighborhood centers, and similar community based nonprofits. In 2006, UNCA affiliated with Families International, Inc., the nonprofit holding company for Alliance for Children and Families and Ways to Work/ Prior to UNCA, he served as President & CEO of El Centro, Inc. in Kansas City, Kansas; as a Management Consultant for NeighborWorks® America; and for the State of Kansas with Kansas Hispanic and Latino American Affairs Commission (KHLAAC). He holds a Master of Business Administration from Rockhurst University Executive Fellows Program, Master of Regional and Community Planning and Bachelor of Arts degrees in Political Science and Spanish from Kansas State University. He is a certified Community Planner by American Institute of Certified Planners. He resides with his wife, Elsa and daughter Iana in Whitefish Bay, Wisconsin. Guest IAN BAUTISTA

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Linda V. Berens

LINDA V. BERENS, Ph.D. is a human and organizational development practitioner who has spent over thirty years teaching professionals as well as helping individuals and teams recognize their strengths, transcend their weaknesses, and work together better. She provides coaching, consulting, and certifications in the Integral Type™ Method. After founding Interstrength® Associates (formerly known as Temperament Research Institute), a corporate consulting and training organization, she has turned her attention to developing a more complete and integrated look at individual differences through Integral TypeWorks, LLC. Linda is recognized internationally for her theoretical contributions to the field of psychological type and for developing user-friendly training materials for practical application of understanding individual differences. She is the author or co-author of multiple books, including the I in Team, Working Together, the Understanding Yourself and Others series of workbooks and training materials. Guest Linda V. Berens

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Ken Berrick

Dom Betro

Nancy Biberman

President and Founder of Women’s Housing and Economic Development Corporation (WHEDco) Guest Nancy Biberman

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Thomas Bierbaum

Father Steven Boes

Susan Bower

Cynthia Burnham

Mike Burns

MIKE BURNS is a partner in BWB Solutions, LLC, located in Branford CT. This organizational consulting group provides planning and management advice to organizations that are striving to achieve both financial and social goals through strategic and business planning and board management. Working with transitioning to a new CEO in both pleasant and difficult situations, he is able to monitor and assist in the hiring process to obtain the right fit for the organization. With practice in the field, Mike's previous experience has been as executive director of several nonprofit human service organizations, including a primary health care clinic serving low-income individuals. He served as an adjunct professor of management at UConn School of Social Work and Cambridge College. Burns has published many articles such as: The 7 Warning Signs that Something May Not Be right in Your Nonprofit in ePhilanthropy Journal, and, The Organizational Life cycle and How It Affects Your Board, a four part series in the New England nonprofit quarterly. He currently serves on the board of Alliance for Nonprofit Management. Guest Mike Burns

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Danielle Bush

Program Manager and Mark Lim, Activities Coordinator of the Toussaint Academy. Danielle Bush studied psychology at USD, served as a management team member at non-profit assisting families of children with developmental needs, and started in 2012 at the Toussaint Academy as an Adolescent Residential Counselor. Danielle worked her way up into her current leadership position. Guest Danielle Bush

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Chuck Caputo

Chuck Caputo is currently the Chief Program Officer at the Long Island GLBT Services Network overseeing all programs provided by the organization. The Long Island GLBT Services Network is an association of non-profits working to serve Long Island New York’s GLBT community throughout the lifespan: Long Island Gay and Lesbian Youth (LIGALY), The Long Island GLBT Community Center (The Center), and Services and Advocacy for GLBT Elders – Long Island (SAGE-LI). Prior to his current position, Chuck was a Vice President at The New York Foundling Hospital and was the Executive Director of their Vincent J. Fontana Center for Child Protection. He ran several departments at NYF including training, youth development, educational services, a summer camp for children and youth in foster care and was also responsible for a NYS Office of Mental Health Regional Suicide Prevention Training Center located at the Fontana Center. Chuck also managed the agency’s efforts at maintaining and pursuing reaccreditation with the Council on Accreditation. Chuck also spent several years in senior management positions and facilitating CQI and Quality Assurance efforts in large multi-service organizations and in public agency settings. For many years, he was the Director of the Council on Accreditation’s Training Institute. He has provided training and technical assistance on an international basis to private and public child welfare and social service agencies in the areas of accreditation readiness, CQI, program service delivery and leadership/Board operations. He also helped the U.S. Marine Corps and U.S. Navy implement accreditation and CQI processes and has conducted many site-visits as a team leader and peer reviewer for the Council on Accreditation. Chuck has a master’s degree in public administration and is a Certified Professional in Healthcare Quality and lives in Garden City, Long Island. Guest Chuck Caputo

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Dr. Jeffery Carr

Brian Carroll

Brian Carroll was appointed CEO of Secret Harbor in 1994 after serving four years as the Clinical Director of the Agency. Brian has worked in the field of children's mental health since 1978 spending his initial career in the Juvenile Justice System at Echo Glen Children's Center. At Secret Harbor, Brian oversees all aspects of the Agency leading a dynamic Management Team of professionals. He received his Bachelor’s Degree in Community Services from Seattle University in 1979 and his Masters in Social Work from the University of Washington in 1983. He is a Licensed Independent Clinical Social Worker in the State of Washington. Brian is actively involved in advocacy efforts in the Not for Profit Social Service field on both a State and National Level. He is on the Executive Board of the Washington Coalition for Children in Care (WSCCC) and is also a member of the Board of Directors of the Alliance for Children and Families, the leading National association for non-profit human services organizations. He is a Past President of the American Association of Children's Residential Centers (AACRC) having served on its Board of Directors for 12 years. As a social worker and leader in the field of residential care, Brian conducts workshops on a State and National Level on Critical Incident Management and has served as an expert witness in multiple court cases. Guest Brian Carroll

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Dr. Donald Chick

James W. Comstock

Major General James W. Comstock is currently President of P&E Holdings Inc. and Managing Director of Institutional Liability Management Partners LLC. He has over 35 years of experience in the insurance and investment profession. Major General James W. Comstock, United States Army Reserve, received a Bachelor of Arts degree in Marketing from Michigan State University. As a Distinguished Military Graduate of his ROTC class he received a Regular Army commission as a Second Lieutenant of Infantry upon graduation in 1969. He earned a Master of Arts degree in National Security Studies from California State University, San Bernardino, California. On Active Duty from July 1969 through November 1972, he served as a Platoon Leader with the 3rd BN (ABN), 325th IN, 82nd Airborne Division, Fort Bragg, Platoon Leader, Asst. S-3 and S-2 with the 2/8th 1st Cavalry Division in the Republic of Vietnam, and completed his Active Duty as an instructor in the Ranger Department of the Infantry School at Fort Benning. Major General Comstock's awards and decorations include the Defense Superior Service Medal, Legion of Merit, Bronze Star with "V" device and two oak leaf clusters, Meritorious Service Medal with three oak leaf clusters, Joint Service Commendation Medal, Army Commendation Medal with "V" device and five oak leaf clusters, Air Medal-Second Award, Combat Infantryman Badge, Parachutist Badge, Ranger Tab, Special Forces Tab, and numerous service medals. Guest James W. Comstock

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Edward Condon

Caren Copening

Caren Copening is the Chief Development Officer for the Alpert Jewish Family & Children’s Service (AJFCS) and the Levine Jewish Residential & Family Service, where she established and oversees the agency’s fundraising efforts, coordinates public relations and is a leading participant in the agencies’ communications and marketing teams. Prior to joining the staff of AJFCS, Mrs. Copening served as the Associate Campaign Director at the Jewish Federation of Palm Beach County, where she managed a $24 million annual fundraising campaign and maintained a portfolio of various fundraising and donor relations activities. Her career has spanned a variety of arenas, including developmental disabilities, HIV/AIDS, and synagogue management. Over the years, her professional appointments have included memberships on regional health planning councils and as a field instructor for the Rutgers University and New York University schools of Social Work. She has presented nationally on topics including effective collaborations, campaign planning, and ethics in fundraising. Mrs. Copening has a bachelor’s degree with high honors from Douglass College, where she was inducted as a member of Phi Beta Kappa. She also has a Masters degree in Social Work from Rutgers University. Mrs. Copening was recently selected as a member of Leadership Palm Beach County’s class of 2012. Guest Caren Copening

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Mike Cothrine

Susan Curtin

SUSAN CURTIN is a partner in Insights4Results a leadership development and succession management firm in San Diego, California. She also teaches for San Diego State University’s Coaching for Organizational Excellence program. Curtin works with individuals in identifying their core values, beliefs, strengths & interests to assure there is congruence with a successful career fit. Her work includes assisting individuals who are in career transitions or wanting to explore a different career track. Curtin draws on two decades of successful internal experience coaching, mentoring & developing managers and leaders. Her Coaching work has included leadership development, transition to the next stage of leadership, succession management including work on key competencies like interpersonal savvy and political acumen. Susan holds a Master’s degree in Counseling and is a Certified Employee Assistance Professional. She created and implemented the first internal Employee Assistance Program for the City of San Diego. She was also the Diversity Project Lead and Program Manager of the successful Diversity Commitment program in the City of San Diego along with working as the first Career Development Program Manager rolling out individual and group mentoring programs. She was the first Training and Development Manager for Health and Human Service Agency, County of San Diego, where she created and implemented their award winning Managers Development Institute. Guest Susan Curtin

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Karen Dale

Jennifer Day

JENNIFER DAY is the Director of Communications and Public Relations for the New Orleans Convention and Visitors Bureau. She acted as the Director for the City of New Orleans Office of Film and Video from 2007 through June of 2010. During her three years at the New Orleans Office of Film and Video Jennifer was confronted with the daunting task of selling a city still reeling from the worst disaster in our nation’s history. Despite what seemed like insurmountable challenges, under her leadership, the New Orleans film industry cultivated record-breaking levels of production activity for three consecutive years with Day attracting roughly 71 major projects with a combined Louisiana spend of $600 million. Now on the PR front line for a city under yet again intense negative media scrutiny, Day helps communicate the facts about the New Orleans visitor experience and promotes the positive developments occurring in New Orleans. Guest Jennifer Day

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Julie Doherty

JULIE P. DOHERTY is a Washington, DC metropolitan area-based independent consultant in government and public affairs with a specialization in clean energy. She is also a guest lecturer at the University of Bodo, Norway on the role of private and public companies with respect to issues associated with the formation of global climate change policies. Her previous experiences include Director, Government and Public Affairs for Methanex, the world’s largest supplier of the alternative fuel methanol to major international markets. Ms. Doherty began her career at the U.S. Department of Energy on a renewable energy team in the Energy Information Administration and on a Summit of the Americas initiative in the Office of Policy and International Affairs. She co-founded the U.S. Department of Energy’s Clean Cities Santiago Program in Santiago, Chile and held project management positions at Camber Corporation, Science Applications International Corporation and the Center for Sustainable Development in the Americas. Ms. Doherty is fluent in Spanish and has published articles and guides on alternative fuel vehicles, renewable energy and investment in Chile. She has lived in Canada, Chile, and Spain. She holds a Bachelor of Arts degree in Spanish for International Service with a concentration in Economics from the Catholic University of America and a Master of Arts in International Development with a concentration in Development Economics from American University. She is a member of the Women’s Council on Energy and Environment (WCEE). Guest Julie Doherty

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Natalia Dombrovskaya

Natalia Dombrovskaya joined American Councils in 1994 as a program specialist. In 1995, she initiated the creation of the Educational Information Center in Odessa, Ukraine and served as an educational adviser planning the initiative’s development and implementation. She also organized and coordinated a network of mini-information centers in more than ten cities in southern Ukraine. Since 1998, Ms. Dombrovskaya has worked in the Washington, DC office of American Councils, where for the last 11 years she has been responsible for logistics, content, administrative support and participant orientation in support of the Open World Leadership Center program. Natalia received the equivalent of a master’s degree in theoretical physics from Odessa State University in Ukraine. She speaks fluent Russian, Ukrainian, and English. Guest Natalia Dombrovskaya

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Susan N. Dreyfus

Susan N. Dreyfus is president and CEO of Families International, the parent organization of the Alliance for Children and Families, United Neighborhood Centers of America (UNCA), Ways to Work, and FEI Behavioral Health and a member of the FEI Behavioral Health Board of Directors. Prior to joining Families International on Jan. 3, 2012, Dreyfus was secretary for the Washington State Department of Social and Health Services. She was appointed by Governor Chris Gregoire in May 2009 and served as a member of the Governor’s Executive Cabinet. From 2007-2009, Dreyfus was executive vice president for strategy for Rogers Behavioral Health System, Inc. in Oconomowoc, WI. From 2003-2007, she served as senior vice president and chief operating officer for both Families International and the Alliance. In 1996, she was appointed by the Governor Tommy G. Thompson of Wisconsin as the first administrator of the Division of Children and Family Services. Dreyfus serves on several national advisory boards and is a member of the Chapin Hall Center for Children Board of Directors at the University of Chicago and the American Public Human Services Association (APHSA) Board of Directors. Guest Susan N. Dreyfus

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Scott Ensign

Senior Director of Business Development with the LPGA Guest Scott Ensign

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Jason Foster

Jason Foster serves as the Director of the Public Affairs Department for the San Diego County Water Authority. He supervises the Water Authority's outreach efforts, including education programs, community outreach related to construction projects, the agency's small-business contracting opportunities program (SCOOP), media relations, and regional communications on water supply issues. Foster is also spearheading the Water Authority and its 24 member agencies' efforts to educate the public on the 20 Gallon Challenge asking each person to volunteer to conserve 20 gallons of water daily. Prior to coming to the Water Authority in December 2006, Foster served as the media relations manager for San Diego State University and also worked in the San Diego region as a public affairs consultant. Guest Jason Foster

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Greg Fripp

Greg Fripp proudly served his country in the U.S. Navy as both a highly rated Officer and Enlisted Member. After completing his military service, Greg had a very successful career in the corporate world ultimately achieving the position of Head of Talent Acquisition (recruiting) for TD AMERITRADE. Greg left that role in 2010 to pursue his passion for growing food and helping people. Greg’s vision led to the creation of Whispering Roots, Inc., a nonprofit organization dedicated to bringing healthy food, education, and living wage jobs to underserved communities by using aquaponics – an integration of aquaculture (growing fish for food) and hydroponics (growing plants in a soilless medium). Guest Greg Fripp

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Jenni Frumer

JENNI FRUMER is the Associate Executive Director at the Alpert Jewish Family & Children's Service (AJFCS) and Jewish Residential and Family Service (JRFS) in West Palm Beach, Florida. She is licensed as a Clinical Social Worker and a Mental Health Counselor, has National Board Certification in Geriatric Counseling and is a National Certified Guardian. Ms. Frumer graduated from the Catholic University of America in Washington, D.C., where she earned a Masters Degree in Social Work. She also holds a Master of Science Degree in Education from Old Dominion University, Norfolk, Virginia; and a Bachelor of Science Degree from the University of Cape Town, Republic of South Africa. She has taken classes towards a Ph.D. in Social Work at Barry University in Miami. Frumer developed and set the standards for many of AJFCS' programs, including the Centralized Information, Referral and Assistance Program, Baby Boomers Ambassadors project, Enhanced Companion program (seniors-helping-seniors), Holocaust Survivors' Assistance Program, and other Long Term Care services to seniors and the disabled, including Residential programs and the Guardianship program. Guest Jenni Frumer

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Howard S. Garval, MSW

Howard Garval is Principal of Leaders 4 Futures LLC, an executive coaching and leadership development firm. He is a certified facilitator in Social Style and DiSC. He previously served as President and CEO of Child & Family Service (CFS) from 2006-2017. Under Howard's leadership, the 118-year-old non-profit organization was developed and strengthened and currently comprises close to 50 social service programs statewide, with nearly 500 employees and an annual budget of $30 million. Guest Howard S. Garval, MSW

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Jordan Goldrich

Jordan is a Partner and Chief Operations Officer for CUSTOMatrix, Inc. and a Master Corporate Executive Coach. He is also an executive coach for the Center for Creative Leadership and a Talent Management Executive for Executive Core, both international leadership and talent management firms. He specializes in assisting senior executives to drive results by aligning their leadership style with their organization’s culture and strategic goals. He coaches valuable executives who are experienced as abrasive to increase their effectiveness and change their impact. As Chief Operations Officer Jordan guided his company to an 800% revenue increase, WellPoint Health Networks acquisition and a successful integration. Jordan is the author of a forthcoming book for highly productive, “warrior executives” who are experienced as abrasive or disrespectful. Guest Jordan Goldrich

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Luis Gonzalez

Luis Gonzalez is Director of Community Affairs for Neighborhood House Association. His work in print, broadcast, radio and online media fields gives him a diverse skill-set in communications. Gonzalez is adept at merging the many aspects of media and marketing communications to achieve successful results. Gonzalez began his career working for T.V. networks - - Univision, Telemundo and NBC. He produced two Hispanic radio shows, Voces de San Diego and En la Frontera. He was the magazine director for No Cover and Accesso and worked on several national marketing campaigns, including Billboard Latin Music Awards. Before joining NHA in 2008, he was the spokesman for the San Diego Metropolitan Transit System, where he managed public relations and community outreach initiatives. Gonzalez is a former Marine who served in Iraq. He holds a B.A. in General Studies with an emphasis in Telecommunications and Film from San Diego State University. He is on the education committee for the San Diego Regional Chamber of Commerce; San Diego County Hispanic Chamber of Commerce business development committee. He is actively involved with the U.S. Latino Chamber at SDSU. Guest Luis Gonzalez

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Stedman Graham

Stedman Graham, author of ten books, including two New York Times bestsellers, You Can Make It Happen: A Nine-Step Plan for Success and Teens Can Make It Happen: Nine Steps to Success. Graham is chairman and CEO of S. Graham & Associates (SGA), a management and marketing consulting company that specializes in the corporate and educational markets. You Can Make it Happen. Clients have included Merrill Lynch, Wells Fargo, Georgia Pacific, Pro-Line International. Hyatt Hotels Corporation, Manpower, CNN, GlaxoSmithKline, Plains Corporation, American College of Sports Medicine, YMCA, US Olympic Committee, U.S. Department of Labor’s Job Corps, Credit-Suisse First Boston, Harvard and Wharton business schools and the U.S. Department of Education. Actively involved in education, Graham is a former adjunct professor at the University of Illinois-Chicago and Kellogg Graduate School of Management at Northwestern. Graham holds a bachelor’s degree in Social Work from Hardin-Simmons University. He received a master’s degree in Education from Ball State University and an honorary doctorate in Humanities from Coker College where he is also a distinguished visiting professor. Guest Stedman Graham

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Scott Greenberg

Scott Greenberg is currently President and CEO of ComForcare Senior Services, a private duty home health care agency serving all of Palm Beach and Martin Counties. He is quite active in local healthcare activities as a result of his business and is so very involved in industry related issues on a daily basis. Scott currently serves as Vice President of the Palm Beach Chapter of the Florida State Guardianship Association and is a member of that organization’s statewide Board of Directors. He serves on Alzheimer’s Community Care’s special goodwill task force, is on the legislative committee for the Partnership For Aging, The Board Of Directors of The Center For Family Services and is active in the Parkinson’s Education Network. He hosts a weekly radio program on Seaview Radio entitled “OMG I’m getting older and so is my mom”. Prior to purchasing controlling interest in Palm Beach ComForcare, Scott was President of Curran and Connors, the nation’s largest designer of corporate annual reports. He grew C&C from a small, one studio design firm into 16 offices and 4 design studios across the United States. During his tenure, the firm was twice named one of Long Island’s 25 fastest growing companies by KPMG and Small Business of the Year by the Hauppauge Industrial Association. Scott was also nominated as a finalist in Ernst & Young’s Entrepreneur of the Year program and was one of only 6 businessmen in the NY Metropolitan area selected to judge Arthur Andersen’s Best Practices Competition for 3 consecutive years. He has been a regular speaker at various seminars including the National Investor Relations Institute, NASDAQ’S Executive Seminars and AMEX IR Alliance along with recent presentations at The Alzheimer’s Community Care Annual Conference and The FSGA. Scott resides in Boca Raton with his wife, Irene, of 41 years. Guest Scott Greenberg

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Casey Gwinn, Esq.

Kimberly (Kym) Hardy Watson

Suzanne Hince

Suzanne Hince was raised in Lincoln, Nebraska. She graduated from Lincoln East High School and went to St. Olaf College in Northfield, Minnesota. Suzanne student taught in Chicago, through the Associated Colleges of the Midwest, and received her Bachelor of Arts in English Education. Suzanne has taught ELL as well as differentiated English classes over the years. She has also been a youth director, director of small groups and director of adult education for the United Methodist Church. Suzanne came aboard as the Metro Omaha Regional Coordinator for TeamMates in 2005. She has been the Executive Director for the TeamMates Mentoring Program since 2006. Suzanne and her husband Jason live in Omaha with their dog, Max. Guest Suzanne Hince

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Undraye Howard

Undraye Howard is the Vice President of Intellectual Capital at the Alliance for Children and Families with primary responsibility in creating, supporting, developing and delivering knowledge, products and services that moves the human services sector forward primarily for its membership. The Alliance is a national membership association of nonprofit child and family serving agencies across America. Prior to joining the Alliance, Undraye served as the Executive Director for a nonprofit human service organization and also operated his own business as a leadership consultant to a number of nonprofit human service organizations, providing leadership development consultation, coaching, training and organizational development as well as race and diversity training and awareness. Undraye has a bachelor's degree in business and marketing; a master's degree in communication with special interest in training and development; and currently is pursuing his doctoral degree in urban studies, with a focus on human services, race and social systems from the University of Wisconsin. Undraye also serves on several boards to include Strengthening Wisconsin Families and Children, Milwaukee Fatherhood Initiative as well as several other human service organizations. Guest Undraye Howard

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Mr. Brandon Jackson

Verna Jaggers

John H. Jeanetta

John H. Jeanetta has nearly 30 years of experience in the nonprofit sector, focused primarily on helping individuals of all ages to maximize strengths and overcome barriers. He is an effective administrator who is adept at brokering successful local, statewide and regional collaborative initiatives. Appointed president and CEO at Heartland Family Service in 2009, Jeanetta leads the 137-year-old human service agency to address critical needs of vulnerable children and families in eastern Nebraska and southwest Iowa. Jeanetta served for nearly ten years as vice president of organizational development at the AIM Institute in Omaha. Before his position at the AIM Institute, Jeanetta was the director of development at Metropolitan Community College in Omaha. Jeanetta’s educational credentials include a master of business administration in executive leadership from Gallup University and the University of Nebraska-Lincoln, a master of science in social work from Columbia University in the City of New York, and a master’s specialization certification in gerontology from the University of Nebraska at Omaha Guest John H. Jeanetta

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Joseph Johnson

JOSEPH JOHNSON is currently an Executive Coach/Turn-Around Manager. In addition to other public, educational, and nonprofit agencies, he has worked extensively with the Department of Human and Urban Development (HUD) authorized Housing Authority agencies. Johnson has successfully improved the HUD Accountability Score of troubled agencies in Louisiana, Arizona, and California. His work includes stabilizing organizations, restructuring, as needed, and developing and implementing Workout (Improvement) and Five Year-Strategic Plans. Johnson also served as Program Director with the San Diego Housing Commission and Manager for the Contra Costa County Housing Authority in California. He has been a professor with the University of Phoenix, Central Arizona College, Southwestern College and the Medical Administrative School with the Navy Regional Medical Center. Johnson, a retired military veteran and public servant, is a proven leader. In addition to years of management and leadership experience, he holds both a Bachelor’s and Master’s degree in Business Administration. Johnson is a decorated Vietnam Veteran who received Two Bronze Stars, Best (Medical) Battalion Aid Station,” 3rd Marine Division, Vietnam and Navy Achievement Medal with Combat “V” – Vietnam. Guest Joseph Johnson

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Rudolph A. Johnson III

Dr. Joseph F. Johnson, Jr.

Dean of Education and Executive Director of the National Center for Urban School Transformation and QUALCOMM Professor of Urban Education at San Diego State University. Guest Dr. Joseph F. Johnson, Jr.

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Cindy Jones


DR. STEVEN JONES is an author, speaker and national expert on diversity, inclusion, change management and leadership development. He is C.E.O. of Jones & Associates Consulting, Inc., a San Diego based firm that specializes in diversity and organizational effectiveness consulting. Dr. Jones is currently in the process of completing his second book entitled, Cultural Competency: Leading through New Lenses in the 21st Century. He holds a B.S. in Computer Science, a M.Ed. in Multicultural Counseling, and a Ph.D. in Industrial/ Organizational Psychology. Dr. Jones serves as a National Diversity Advisor to Honda, Hyundai, and Sempra Energy. In addition, He brings over 23 years of experience working with K-12 schools, Universities, Community organizations, and Fortune 500 corporations. Dr. Jones is sought after by leaders who seek to make real change that prepares their organizations to effectively step into the 21st Century. Guest STEVEN JONES

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Judith Katz

Fueled by her passion for addressing systemic barriers and known for her boundless energy and sharp analytical mind, Judith Katz brings more than 30 years of experience to her work in strategic culture change. Her work is an extension of her lifelong commitment to championing fairness, respect for all people and social justice and she was recently recognized for this by Profiles in Diversity Journal, which named her one of 40 Pioneers of Diversity. She has consulted with many organizations, including: Allstate, Cisco Systems, Inc.; Dun and Bradstreet; E. I. du Pont de Nemours and Company; Ecolab Inc.; EILEEN FISHER, INC.; Singapore Telecommunications Ltd.; Toyota Motor Sales; and United Airlines. She joined The Kaleel Jamison Consulting Group, Inc., in 1985 and currently serves as Executive Vice President and Client Brand Lead. She is responsible for ensuring that the Kaleel Jamison brand is delivered consistently across clients. Judith began her career in academia, earning a doctorate in education from the University of Massachusetts in 1976. She served on the faculties of the University of Oklahoma (tenured associate professor) and San Diego State University. Guest Judith Katz

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Sommer Kehrli

Sommer Kehrli, Ph.D., is Executive Director for The Center for Organization Effectiveness in La Jolla, California. A position she assumed November 1, 2010. Dr. Kehril has eleven years of worldwide experience in organization development, performance improvement and program development, performance improvement and program development within the public sector, healthcare, financial services and academia. While working on her Masters and Ph.D. at Alliant International University, she spent eight years working with THE CENTER. For the past five years she has worked for Kaiser Permanente, most recently as the Director of Performance Improvement. Kehrli has held several roles coaching executives on strategy as well as working with front-line teams on performance improvement efforts and engagement. She has experiences at various levels in organizations and in many industries around the world. Guest Sommer Kehrli

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Mike King

National President of Volunteers of America, Inc. Guest Mike King

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Mitchell I. Kitroser

Mitchell I. Kitroser, is a 1982 graduate of St. John's University School of Law. Mr. Kitroser worked as an associate in a real estate practice and in civil litigation before taking a position as confidential law clerk for New York State Supreme Court Justice Richard A. Goldberg. He relocated to Palm Beach County in 1995, accepting a position as Assistant State Attorney with the Palm Beach County State Attorney's office, serving the County as a criminal trial prosecutor. After leaving the State Attorney’s Office, Mitchell Kitroser chose to focus his law practice on providing legal services geared to the specialized needs of today’s family. Areas of law that the firm concentrates on include Guardianship, Elder Law, Special Needs Planning, including formation of Special Needs Trusts, Medicaid Planning, Wills, Trusts, Probate, Trust Administration, Real Estate Matters, Small Business Formation and Advocacy, Emergency Planning, End of Life Planning, Wrongful Death Litigation and Catastrophic Injury Litigation. He is a member of the National Association of Elder Law Attorneys (NAELA), the Association of Florida Elder Law Attorneys, the Real Property and Trusts sections of the Florida Bar, and the Florida State Guardianship Association. In addition to being licensed in Florida, he is also admitted to practice law in New York and Colorado. Mr. Kitroser is married with two children and is a resident of Palm Beach Gardens, Florida. Guest Mitchell I. Kitroser

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Richard Klarberg

Richard Klarberg has been the President and CEO of the Council on Accreditation (COA) since 2001. COA is a not-for-profit accreditor of more than 2000 public and private organizations throughout North America which provide a broad array of services such as foster care, intercountry adoption, financial counseling, and opioid treatment to more than 7 million children and families annually. Prior to his current position, he was the Senior Vice President for the North Shore-Long Island Jewish Health System, a not-for-profit provider of health care with18 hospitals and 30,000 employees and the Executive Vice President/COO of the American Health Foundation, a not-for-profit medical research organization. He has been a practicing attorney with the firm of Javits & Javits in New York City, a public school teacher in Bedford-Stuyvesant and a Vista Volunteer in the Ozark Mountains. He is a graduate of Brooklyn Law School and Queens College of the City University of New York. Guest Richard Klarberg

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Kathleen Kueht

Kathleen Kueht, Ph.D., is the founder and owner of PROACT Global Associates, LLC and a recognized consultant on strategic change, with special expertise in providing assessment, designing and implementing organizational development strategies. As a group, PROACT consultants and associates have advanced degrees and proven track records in executive-level leadership in high-tech, financial services, manufacturing, health-care and world-wide consulting practices. The firm specializes in designing award-winning competency-based learning systems and programs, coaching executive leadership, facilitation and improving performance and talent development at all levels. Prior to starting PROACT, Kathie was a management development specialist, executive and human resource director in manufacturing and health care, a director of counseling and health services at a private college, a psychotherapist in private practice and on the professional staff at two universities. Dr. Kueht has an undergraduate degree in education from St. Norbert College, a graduate degree in counseling from the University of Wisconsin-Madison and doctoral degree in human resource development and organizational learning from Executive Leadership Program at The George Washington University. Dr. Kueht is a member in the Human Resource Planning Society, Human Resource Management Association, International Association of Facilitators, American Society of Training Development, Professional Dimensions, and the Rotary Club. She has served on various company and nonprofit boards to include Impact; The Women’s Center, Inc.; the Council of Small Business Executives and has been a chapter president of the National Association of Human Resource Executives and Wisconsin Women Entrepreneurs. Guest Kathleen Kueht

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Joyce Kyles


CHA-TANYA LANKFORD is the Program Director for Pressley Ridge- Delaware. Ms. Lankford received her Bachelors of Science degree in Sociology with a Concentration in Corrections from Towson University. She later obtained her Masters of Social Work degree from Delaware State University. Ms. Lankford has practiced as a licensed clinical social worker since 2001. She currently holds clinical licensure in Delaware, the District of Columbia and Maryland. Ms. Lankford is a 2011 graduate of ELI. Mrs. Lankford has over fifteen years in the human services field and has worked in various leadership roles in varying service settings including corrections, mental health, substance abuse, education, geriatric care and child welfare. Mrs. Lankford has been recognized for her leadership abilities within her organization and in 2008 was presented with the Pressley Ridge Entrepreneurial Leadership Award, given to individuals who produce significant entrepreneurial growth for the organization; and the organization’s Distinguished Service Award in 2011. Guest CHA-TANYA LANKFORD

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James LeBlanc

Melissa Ludington

Vice President of Family Centered Services at Children's Home + Aid Guest Melissa Ludington

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Shannon Mahnke

Shannon Mahnke holds a Master’s degree in Human Services and Administration from Bellevue University. She is also a certified change leader through the Network for the Improvement of Addiction Treatment (NIATx) Change Leader Academy. Previous to joining Heartland Family Service in 2004, Shannon provided in-home and residential therapy services to children and families. She is active in the community serving on numerous board and committees, including: the Iowa Behavioral Health Association, Promise Partners Coalition, KidsFirst Committee, Partners for Meth Prevention Coalition, and the Iowa Women and Children’s Roundtable Guest Shannon Mahnke

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Jacqueline Manley

Margie and Chelsea

A Mother-Daughter team, Margie and Chelsea, (last name withheld for privacy) from Phoenix Arizona, will join the conversation providing unusual insight gained from Chelsea’s volunteer efforts at Catholic Charities. Chelsea, now 26, serves as a volunteer speaker to pregnant teens, who are considering adoption. Chelsea speaks about her difficult personal decision, at age 18, to use an open adoption process. Without advocating for one choice over another, she benefits by knowing her volunteer efforts help others. Guest Margie and Chelsea

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Gerald McFadden

Chris McIntyre

Dr. Ann McKenzie

Sharmeela Mediratta, LCSW


FREDERICK A. MILLER is the CEO and Lead Client Strategist of The Kaleel Jamison Consulting Group, Inc. In his 30-plus years of experience, he has been retained as a consultant by such renowned companies as Apple Computers, Allstate, Alyeska Pipeline Services Co., DuPont, EILEEN FISHER, INC., Foxwoods Casino, Mobil, Omega Institute, Northeast Utilities, Singapore Telecommunications, Toyota and United Airlines. He specializes in turning around organizations through his inclusion work and has developed and implemented strategies that increase engagement, team and individual performance and culture alignment with the organization’s marketplace needs. In 1972, as a manager and then officer with Connecticut General Life Insurance Company (now CIGNA), Fred helped pioneer one of the nation’s first corporate diversity and inclusion efforts. He is a member of the Social Venture Network, where he and Judith H. Katz, Executive Vice President at Kaleel Jamison, have worked with socially responsible organizations as they build a culture in which they can live their values, accomplish their mission and address the triple bottom line (people-profit-planet). Guest FREDERICK A. MILLER

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Michael Mortell

Michael Mortell, MS, is director of the Strategy Counts Initiative at the Alliance for Children and Families. This $5.3 million grant to the Alliance by the Kresge Foundation is a multiyear project with 20 pilot sites that serves as a learning lab for accelerating the transformation of the nonprofit human services sector toward greater impact by elevating the role of strategy. Mortell came to the Alliance from the Greater Milwaukee Committee where he directed a $5.1 million Workforce Innovation in Regional Economic Development (WIRED) grant. He earned a master’s degree in industrial organizational psychology and has additional training in Lean Six Sigma, organizational culture, and real-time strategic change. Guest Michael Mortell

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Adair Mosley

Interim president and CEO of Pillsbury United Communities in Minneapolis Guest Adair Mosley

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Ms. Doreen Mulz

School Superintendent of Ballington Academy for the Arts and Sciences Guest Ms. Doreen Mulz

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Dr. Jennifer Murnane

Dr. Jennifer Murnane is with Capital Analytics, a consultancy revolutionizing the way organizations assess their investments in people. Dr. Murnane’s experience spans the fields of finance, adult education, and human capital. Her unique experience led her to further pursue the value of human capital in organizations, specifically knowledge management for non-profit organizational stakeholders. She has extensive experience in working with non-profit organizations in capacities as an employee, researcher, and consultant. She has authored several dozen academic and practitioner articles and is a sought-after public speaker in the area of human capital management. She currently serves on the faculty of Bellevue University’s Ph.D. in Human Capital Management program. Dr. Murnane earned her Ph.D. in Family & Consumer Sciences Education from Iowa State University. Guest Dr. Jennifer Murnane

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Dave Newell

Dave Newell has more than 20 years of behavioral healthcare experience in both direct service and leadership roles. In partnership with his wife, Theresa, Dave also has 20 years of experience as a therapeutic foster, adoptive, and birth parent. Prior to leading the NFC, Dave served as the regional vice president at EMQ FamiliesFirst in California, and previously served as the executive director of Denali Family Services in Anchorage, Alaska. Dave received his Certificate of Nonprofit Management and M.S.W. from the University of Alaska Anchorage, and B.S. in Education from Southern Illinois University at Edwardsville. In June 2012, Dave was appointed to the Nebraska Children’s Commission, and just recently, he was selected for Class 9 of the Annie E. Casey Foundation Fellowship. He is also a member of Voice for Adoption, the National Association of Social Workers, and the Academy of Certified Social Workers. Guest Dave Newell

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Neil Newstein

Neil Newstein has been Executive Director of the Alpert Jewish Family and Children's Service (AJF&CS), since 1986. As Director of AJF&CS he has led the agency from an organization with 5 employees to one of the 10 largest in the country, employing more thin 200 and a budget of $10,000,000, including annually raising almost $3,000,000 in donations. He has developed some of the most comprehensive services for the elderly in the Country, including innovative respite programs for frail elderly. Mr. Newstein received his BA in Psychology from Albright College in-Reading, Pa. and his Master's Degree in Clinical Social Work from Case Western Reserve University in Cleveland, Ohio. He is licensed as a Clinical Social Worker and is a Nationally Certified Guardian. He is past Chairman of the Board of Trustees, member of the Southern Commission; site team leader for the Council on Accreditation for Family and Children's Services; Board Member of the Association of Jewish Family and Children's Agencies; served as the President of the AJFCA Group "A" agencies committee; is the interim President of Florida Families First; and currently serves as treasurer of the Center for Guardian Certification. Certification. Guest Neil Newstein

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Rachel Olive

Rachel Olive holds a Master of Social Work degree from the University of Nebraska at Omaha. She has 11 years of experience in the field and prior to joining Metro Home BASE worked as the Prevention Coordinator for the Nebraska Domestic Violence Sexual Assault Coalition. Guest Rachel Olive

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Mer Otis

Chief Compliance Officer at Easter Seals Blake Foundation Guest Mer Otis

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David Phillips

David Phillips is the chief executive officer of the Jewish Federation of Palm Beach County. For 50 years, the organization has served residents in Jupiter to Boynton Beach and west to Wellington. Phillips, who officially assumed the role as CEO on March 12, plans to strengthen existing collaborations between the Federation and its partner agencies and places of worship; extend relations and partnerships both within and beyond the Jewish community; find new and innovative ways to demonstrate the local Federation’s commitment to community betterment and to meeting the needs of vulnerable populations in the geographic areas it serves; continue to support Israel and build relationships with Jewish populations worldwide; and fully engage the next generation of Jewish thinkers, community leaders and philanthropists. Prior to joining the staff of the Federation, Phillips served as the president and CEO of Capital Camps & Retreat Center in Rockville, MD. The Jewish community overnight camp and year-round retreat center serves approximately 700 campers each summer and receives more than 6,000 visitors annually. There, Phillips oversaw a master planning process and an $18 million capital campaign. Previously, he was the program director at the Jewish Community Center of Charlotte in Charlotte, NC, and a major gifts officer at the United Way of Allegheny County in Pittsburgh, PA. He was also a program associate and consultant at the University of Pittsburgh School of Social Work. A native of England, Phillips served as the director of special events and program at the Association for Jewish Youth (AJY) in London and also worked as a residential social worker there. He holds a master’s and bachelor’s degree in social work from the University of Pittsburgh. He and his wife Karen have two teenagers, Natie and Hope, and they plan to reside in Jupiter. Guest David Phillips

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Joanie Poore

Joanie Poore holds a Bachelor of Arts degree in Human Services and Behavioral Science from the College of St. Mary. She has 15 years of experience in the field and has led the development of her agency’s homeless services, including eight different programs that provide transitional and permanent supportive housing, for the last nine years. Guest Joanie Poore

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Curtis Price

President of the San Diego Alpha Foundation Guest Curtis Price

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John T. Price

John T. Price is the author of the memoirs Daddy Long Legs: The Natural Education of a Father; Man Killed by Pheasant and Other Kinships, and Not Just Any Land: A Personal and Literary Journey into the American Grasslands. Born in Fort Dodge, Iowa, in 1966, he attended the University of Iowa, where he earned his B.A. in Religion, M.F.A. in Nonfiction Writing and Ph.D. in English. A recipient of a fellowship from the National Endowment for the Arts and other recognitions, his nonfiction writing about nature, family, and spirit has appeared in many journals, magazines, newspapers, and anthologies including Orion, The Christian Science Monitor, Creative Nonfiction, The Iowa Review, and Best Spiritual Writing 2000. He is a Professor of English at the University of Nebraska at Omaha, where he directs the nonfiction writing program. He lives with his wife, Stephanie, and three sons in the Loess Hills of western Iowa. Guest John T. Price

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G. Lynette Reed

Dr. G. Lynette Reed is an educator, consultant, and speaker with twenty-five years of experience working in the areas of community building, interpersonal communications, and organizational learning. Her personal mission is to help people create stronger community through the integration of spirit, culture, and ethics. Her current work is with organizations and businesses to promote community building and human capital management. Community building and human capital management translate into increased job satisfaction, decreased absenteeism, and improved employee morale. Dr. Reed mentors individual from a variety of organizations to include businesses, not for profit organizations, schools, allied health agencies, Chambers of Commerce, and governmental organizations. Guest G. Lynette Reed

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Dr. Albert L Reyes

Alfonso Rodriguez

Dr. Rodriguez has worked with social services and human services programs for over 30 years. He started as a pre-school teacher and child development director in urban Detroit community colleges, and later worked in a day treatment program for young children. In his career with NHA Dr. Rodriguez has worked in the capacity of the mental health professional; education coordinator; trainer and training coordinator; social services director, program administrator, and director of training, research and evaluation. He has directed training for NHA Head Start over the past ten years including staff training, mentoring, and program outcomes. Dr. Rodriguez has been a co-investigator in a number of research projects with universities involving program services and outcomes. In the past he participated as a member of federal review teams evaluating Head Start programs. Dr. Rodriguez has a bachelor’s degree in education from Wayne State University in Detroit, Michigan, a master’s degree from Wayne State University with an emphasis on human development, and a doctorate in psychology from the Union Institute and University in Cincinnati, Ohio. He has been an instructor in community colleges, and is licensed as a Marriage, Family and Child Therapist. Having had the opportunity to grow professionally at Neighborhood House Association, Dr. Rodriguez is interested in working with staff to help actualize their professional development. Guest Alfonso Rodriguez

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Dr. Robert K. Ross

Ron Salazar

RON SALAZAR is the CEO of MR2. He has run a successful technology firm for over 15 years and serves as a solutions specialist and a general manager to a full-service network integration company with over a decade of experience in a highly competitive technology industry. MR2 Solutions was established since 1995 to serve the Southern California market including small business, mid-enterprise as well as government agencies, education and non-profit organization. MR2 offers a full range of unsurpassed integration, support and professional services crucial to the success of our clients' businesses. MR2 strives to provide reliable and readily available information systems supported by a well-designed network infrastructure. MR2 helps companies become more profitable by designing and implementing a reliable, stable and secure network architecture -- allowing their clients to respond faster to their customers, improve the quality of their products and services, and reduce internal IT cost. Understanding how to build and maintain corporate information systems is what MR2 Solutions, Inc. has been providing businesses for many years. Salazar, a Business Technologist, assists companies to architect and streamline their network infrastructure by: providing data consolidation solution with iSCSI SAN technology; reducing server footprint by server virtualization using Dell Server Technology and VMWare; providing an efficient "Data Center" design solution; and other services. Guest Ron Salazar

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Cindy Salgado

Cindy Salgado is a Registered Nurse with an MBA. She has worked at Children’s Hospital in Los Angeles and San Diego and currently hold a position in Hospital Administration with Palomar Health System in San Diego County. Her responsibilities include hospital operations, patient flow and administrative issues. In her spare time, Cindy is highly involved in the community including her work with Clairemont High School, where she serves as a mentor to three 10th grade students. This program’s purpose is to equip students to succeed beyond the academics. This includes preparing them for college and career, emphasizing skills in business and finance. The goal is to provide the students with a competitive edge in the job market. Guest Cindy Salgado

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Dr. Derenda Schubert

Jill Slupe

Jill Slupe holds an MBA from Creighton University and has over 20 years of experience in sales. A business developer, teacher, and author, Jill not only leads the work of her sales acceleration firm, Verde Martin, Inc., she also serves as an adjunct instructor in the College of Business Administration at Creighton University, and recently authored, Rule of Thumb: A Guide to Sales Strategy, where she guides the reader through the sales process and lays the groundwork for an effective sales strategy. Jill’s career as a sales and business consultant began with the U.S. Air Force, where she converted 33 international and domestic operations to for-profit entities for Air Combat Command. She also has more than 10 years of management experience having served in senior roles at Yellow Book and PayPal. She is active on the boards of a number of community-based organizations and maintains a personal global network in Asia and Europe to assist with business development. Guest Jill Slupe

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Tonya Smallwood

Dr. Karyn Trader- Leigh

Harold Tuck

Harold Tuck was appointed Chief Information Officer for the County of San Diego in March 2008. His responsibilities include all operational and strategic Information Technology functions for San Diego County, providing services to 17,000 County employees at over 200 facilities. . The County was the first Municipal Government to outsource all IT functions to the private sector. As CIO, one of Tuck’s primary, and highly visible responsibilities is to ensure that County government and its citizens receive the full benefit of this multi-year, $700 million IT Outsourcing Contract. A key member of the County's executive team, Tuck works closely with the Board of Supervisors and Chief Administrative Officer Walter F. Ekard to implement new management practices that stress customer service, accountability and team-work. In this position, he is leading the County Technology Office towards accomplishing the countywide strategic goals of improving opportunities for children, protecting the environment, and promoting safe and livable communities. Tuck joined the County in 1986 as Electronic Data Processing coordinator for Health Services. He also served as General Manager for the Health and Human Services Agency's Central Region, and Director of Housing and Community Development. In 2002, he became the General Manager for the Public Safety Group, Tuck serves on the following Board of Directors: Neighborhood House Association, Rest Haven Children’s Health Fund, and the Community Advisory Board for Union Bank. Tuck attended undergraduate school at Morgan State University, in Baltimore majoring in Biology; and has Masters Degrees from National University and San Diego State University. Guest Harold Tuck

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Nora Vargas

Virginia Vergano

Virginia Vergano is a teacher at Thomas Edison High School in Alexandria Virginia. As an educator with decades of experience, she is the program manager of the Young Democrats organization on campus. Through this program, she is helping them learn about not only politics, but more importantly about leadership. Tune in to hear more about how Virginia helps these young adults to understand how their leadership skills guide their success and bridge the gap for 18-24 year olds Guest Virginia Vergano

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Doug Walker

DOUG WALKER is the creator of the A-ha! Performance Map of Intrinsic Motivation Management Points and the accompanying set of Leadership and Management Applications for preventing, solving and recovering from personnel challenges. He is the author of A-ha! PERFORMANCE: Building & Managing A Self-Motivated Workforce™ (Wiley, July 2007). A highly sought after key-note speaker, trainer, executive coach, and human capital management consultant. Doug is widely recognized as a leading expert in intrinsic motivation management. Doug established his initial model more than 10 years ago. It continues to prove extremely powerful in helping leaders and managers understand that they can only influence and inspire, not control their employees into optimal performance. As leaders and managers evolve their paradigm from a belief in external controls, to an understanding of internal controls, they discover an array of tools and applications that are so effective they not only produce desired results, they reduce stress for both manager and employee. Guest Doug Walker

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Dr. Shirley Weber

Dr. Sheryl White

George Winn

Chief Operations Officer at The Children’s Center Guest George Winn

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Jamie Wisnia

Jamie Wisnia is a High School Senior in San Diego, California, who volunteers through the National Charity League. In addition to all of her academic work and college preparation, she has passion and makes time to volunteer for Sports for Exceptional Athletes, Helen Woodward Animal Center and K-9 Companions. Jamie will share her experience, passion and motivation to help others through volunteering. Guest Jamie Wisnia

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Jacqueline Woods

Former Executive Director of the American Association of University Women, and currently a Senior Consultant for Academic Search Guest Jacqueline Woods

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Carolyn D. Wright

Wright is the Vice President & COO of Wright Ideas Unlimited, an organization development and business consulting firm in West Palm Beach, Florida. Prior to joining Wright Ideas Unlimited, she spent ten years with Bayview Baptist Church in San Diego, CA where she was served as Chief Operating Officer. As COO, Wright had oversight for Accounting, Information Technology, Facilities/Maintenance Departments, Bayview Christian Cultural Bookstore and other ministries. Wright was an ex officio member of the Bayview Organizational Assessment Team, Next Level Planning Team and Bayview Charities Board of Director. She has previously served as Adjunct Professor at Palomar College in San Marcos, Financial Analyst with Palm Beach County Sheriff’s Office and Director of Christian Education for several churches in south Florida. She is a certified instructor with the Florida East Coast District Congress of Christian Education. Wright has a Bachelor of Science Degree in Business Administration from Florida A&M University in Tallahassee, Florida; Masters’ in Public Administration from Nova Southeastern University in Ft. Lauderdale, Florida and is a Board Certified Coach through The Center for Credentialing & Education. Wright is a member of Delta Sigma Theta Sorority. Guest Carolyn D. Wright

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Valerie Wright

VALERIE WRIGHT is the President & CEO of Wright Ideas Unlimited, an organization development consulting firm in West Palm Beach, Florida. In addition, she is the Associate Producer for Leadership Matters with Dr. G. From 2001 to 2012, Wright served the Neighborhood House Association in San Diego, CA as both a Director and Vice President of Organization Development; also as VP, Planning and Grants Management. Wright also served as Director of Grants & Neighborhood Training for Jacobs Family Foundation in San Diego and Director of Partnership for Neighborhood Initiatives. Wright served on local boards in Florida and California including Bayview Charities (Vice Chair), Jackie Robinson YMCA Board and Children Having Children; and Coordinator for the Bayview Church Organization Assessment team. Wright has a Master of Science Degree in Organization Development from Pepperdine University and Bachelor of Science Degree in Journalism from Florida A&M University. She is a board certified coach. Guest Valerie Wright

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JULIE A. YOUNGQUIST, Executive Vice President of Lawrence Hall Youth Services, provides strategic direction and oversight for the agency’s organizational development, resource development, program evaluation, quality improvement, communications, marketing, media relations, government relations, community affairs, public policy advocacy, and volunteer management. She chairs the Executive Leadership Institute Alumni Board, as well as the Child Welfare Subcommittee of the Illinois Collaboration on Youth Policy Board. Ms. Youngquist brings nearly 20 years of experience in fundraising, advocacy, government relations, and child and family services. She is a licensed social worker and has been employed with Lawrence Hall Youth Services since 1998. She holds a Master of Social Work degree from the University of Illinois, a Master of Arts degree from Northern Illinois University, and a Bachelor of Arts degree from Northern Illinois University. Guest JULIE A YOUNGQUIST

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Jessica Ziegler

JESSICA ZIEGLER is the Director of Development for United Neighborhood Houses of New York. Prior to joining UNH in 2007, Jessica served as the Director of Development and Communications at Housing and Services, Inc. (HSI). Prior to that, she worked for nine years in New York City government, most recently serving as the Director of Operations for the NYC Department of Homeless Services. Her previous experience also includes service at the NYC Office of Management and Budget (OMB), during which she oversaw the City's budget-related lobbying efforts on behalf of social service and health/mental health agencies and managed the City's child welfare budget. She holds a Master's Degree in Public Policy from Johns Hopkins University. Guest Jessica Ziegler

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