Future of Customer Big Data: When Is Enough?
April 17, 2014
Hosted by Bonnie D. Graham
The buzz: Customer data. Companies are collecting everything possible about customers: buying preferences, online habits, satisfaction, usage and reams of personal data. In fact, more data was created in the last five years than in all prior years combined. Are we making progress or simply data-hoarding without knowing what we really need to run the business? Will new technology make customer big data collection techniques obsolete? And what about privacy and security? The experts speak. Matt Healey, TBR: “Not all who wander are lost.” John Kreisa, Hortonworks: “Sometimes it’s smarter to be lucky, than lucky to be smart.” Greg Smith, SAP: “In the last 20 years, we have seen unbelievable advancements in computing capacity and a complete explosion in data, where customers see the amount of data they produce grow exponentially. But can we honestly say we have seen the business processes evolve to keep up with these advancements?” Join us for Future of Customer Big Data: When Is Enough?
Future of Business with Game Changers, Presented by SAP
Archives Available on VoiceAmerica Business Channel
The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.
With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.
Bonnie D. Graham
Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.
SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.