Supreme Customer Service
June 3, 2014
Hosted by Fi Mazanke
The “Art of Wow” is a business movement that promotes the emphasis of supreme customer service. With a competitive spa industry, creating methods of “wowing’” customers is a strategy that businesses are using to keep their customer base. Beverly Miller is the owner of Tranquility Spa in St. Charles, Illinois. Bev has had as her primary mission to be a spa that serves customers with that wow factor to keep customers coming back. As a patron at Tranquility for many years, I am impressed with the customer service that Bev offers. From the easy to navigate website, to the receptionists greeting you at the front desk, to the staff that offers exceptional service, Bev’s focus on customer service is an important ingredient to the success of Tranquility. Tranquility has grown from a one woman show in 2000 to a beautiful full service spa and wellness center that accommodates all aspects of the beauty, wellness and holistic industries today. Hear how Bev wow's with customer service.
Direct Connect Empowerment with Fi
Archives Available on VoiceAmerica Empowerment Channel
Direct Connect Empowerment with Fi features the coaching principles that have been successfully used by Fi and her clients for over 14 years. Her show will highlight empowering concepts and, most importantly, people who are integrating these concepts to live a more fulfilled lifestyle. You will gain an understanding of how others have applied these tools so that you can have an opportunity to practice these concepts weekly to directly impact your life and see vast improvements.
Fi will feature guests who have transformed their lives using these very fundamental ideas. Fi’s guests have been through the Direct Connect Coaching program or are aligned with the concepts that the program offers.
The interviews will include compelling stories about how to overcome obstacles to get the results you are looking for. The stories are a means to inspire you to reach your own level of greatness and to begin a movement of happy and empowered people.
Fi believes in the unlimited potential of the human spirit. People are here with a unique purpose which is to be used to live an abundant life. Through greater awareness, individauls can move into a deeper level of their own strengths to live a more fulfilled life.
For over 14 years, Fi has been coaching thousands of people to directly connect to their passions and utilize those passions to inspire others. Fi has worked with a diverse client base and has learned that the universal principles that Direct Connect Coaching has to offer apply to all people.
Fi delivers insightful and empowering workshops and key note speeches to audiences with the same underlying intention in each message. The key to a person’s greatness exists within. She supports clients in unlocking that greatness.
With the use of a tool called the Birkman Assessment, Fi understands her client’s passions, strengths and needs for success. The Birkman Report is a fundamental tool that drives clients to a greater understanding of their gifts and talents. The Birkman Report allows clients to work more efficiently both individually and as a team by keeping team members energized in their strengths.
Fi forms a strong trust with both clients and audiences alike. People feel open and receptive to the concepts that Fi teaches. If you are looking to harness the power that exists within, tune in to see where awareness meets truth and inspiration ignites.