Digital Disruption in Banking(2): Brett King on the New Rules of Engagement
June 19, 2014
Hosted by Té Revesz
The next 10 years will see more disruption & innovation in the global financial services space than in past 100. So says my guest, Brett King, founder of the mobile-only Moven bank & host of Breaking Bank$. Digital & mobile adoption, internet & social media spur dramatic changes in customer behaviors & expectations that are shaking the industry. What are the new drivers of the banking experience? How are the rules of engagement changing? How are banks coping with the 4 phases of disruptive change? Drawn from his own experience, plus talks with change makers in the thick of the turmoil, Brett takes on the impact of digital banks & digital payments. The future of branch(less) banking, cards & cash. Reaching the overbanked, unbanked & de-banked. Are alternative revenue channels emerging? Are virtual currencies like BitCoin & BitMinutes seductive or sinister? What entailed in brand management for the crowdsourcing consumer? And how does all of this impact your cross border business?
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We are all operating in a dynamic global marketplace, whether we reach across borders to find new customers and fresh ideas or face overseas competitors in our home market.
Global Reach embraces the opportunities and challenges we encounter when operating in multiple countries and cultures. We talk with entrepreneurs and executives about their strategies for winning in fast changing world markets: cross-cultural communication, global branding, media and marketing, transportation and manufacturing, the future of finance, alternative investment strategies, innovation and IP protection.
Global Reach interviews thought leaders about 21st century megatrends that impact international entities: trends like the business and politics of sustainability, the morphing nature of competitiveness, globalization, global companies vs national governments, worldview and growth prescriptions, emerging markets issues, and the corporate impact on society (governance, ethics and leadership).
Té Revesz is known for her ability to conduct strategic research on a global basis and for her creativity in handling complex business challenges.
As principal of GlobalReach-SBI, a research and consulting firm with a network spanning over 60 countries, Té provides clients with strategic intelligence on market opportunities and threats. She covers such diverse areas as global branding, new product development, payment cards, clinical trials, and political risk. An expert in primary research, Té has interviewed business, government and labor leaders, doctors and technical experts—and managed focus groups—around the world. She was profiled in Super Searchers Go to the Source as one of the top US interviewers.
Prior to founding her own firm, Té headed the Industrial & Healthcare Practices of FIND's Strategic Consulting & Research Group and taught at the Zicklin School of Business (Baruch/CUNY). She was the Editor of Business International’s flagship newsletter and helped create its country risk service.
An NYC native, Té is active with Citizen Action, the URJ’s Commission on Social Action, and NY Neighbors for American Values (defending religious freedom, diversity and equality). She holds a Masters from Columbia’s School of International & Public Affairs and a BA from Goucher College. She’s an avid bike rider, theater buff and farmers market supporter—and the bemused owner of 2 demanding felines.