Future of Make for Me: The Luxury of Customer Centricity – Part 2

July 23, 2014
Hosted by Bonnie D. Graham

[Download MP3] [itunes] [Bookmark Episode]

Guest Information

Episode Description

Today’s buzz: You - again! Plus ça change, plus c'est la même chose (Jean-Baptiste Alphonse Karr, 1849). Early-days “Make for Me” industrialization was humming along until Henry Ford car-jacked it to launch the “Any color you want, as long as it’s black” mass-production manufacturing economy. Today, consumers are once again calling the shots, loudly clamoring for “Make for Me” products and services. All at higher quality at lower prices, of course. Can new technologies help your company give ‘em what they want and still be profitable? The experts speak. Whitney Johnson, Disruptive Innovation Facilitator: “The more we give, the more we have. The more we let go, the more control. Elizabeth Hedstrom Henlin, TBR: “So, two cheers for Democracy: one because it admits variety and two because it permits criticism” (E. M. Forster). Reuven Gorsht, SAP: “To understand your customers, start by knowing why you exist.” Join us for Future of Make for Me: The Luxury of Customer Centricity – Part 2.

Coffee Break with Game-Changers, presented by SAP

Coffee Break with Game-Changers, presented by SAP

Wednesday at 8 AM Pacific/11 AM Eastern Time on VoiceAmerica Business Channel

Game-changing technologies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

If you’re not already having a weekly breakfast with game-changers, join us for valuable food for thought, inspiration and information. Learn how you can become the savvy innovator who takes your company across the finish line as you look ahead to the next breakthrough strategy. Coffee Break with Game-Changers, Presented by SAP, is broadcast live every Wednesday at 8 AM Pacific Time and 11 AM Eastern Time on the VoiceAmerica Business Channel.

  • Snag
  • ecard
  • Bookmark and Share
Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.

SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.

  • Snag
  • ecard
  • Bookmark and Share