Tis the Season for Retailers: Managing A Contingent Workforce
December 11, 2014
Hosted by Bonnie D. Graham
[Download MP3] [itunes] [Bookmark Episode]
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Episode Description
The buzz: Retail. ‘Tis the time for seasonal hiring, especially in retail. But as 82% of retailers increasingly hire contingent, intermittent, and consultant employees, they need to engage and understand this part-time workforce to ensure an optimal shopping experience all year. Any lessons here for non-retailers? The experts speak. Brian Kilcourse, RSR Research: “In the age of the omni-channel shopper, consumers expect retail employees to be at least as well-informed about products and services as they are.” Mukesh Nakra, Infosys: “The achievements of an organization are the results of the combined efforts of each individual.” (Vince Lombardi) Jerry Hoberman, Deloitte: “In the world of the ‘new normal’, workforces are expected to be as flexible as the demands of customers they serve.” David Swanson, SAP: “Always treat your employees exactly as you want them to treat your best customers.” (Stephen R. Covey) Join us for ‘Tis the Season for Retailers: Managing A Contingent Workforce.
Future of Business with Game Changers, Presented by SAP
Archives Available on VoiceAmerica Business Channel
The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.
With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.
Bonnie D. Graham
Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”
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