The Next Paradigm Shift and Your Digital DNA

March 3, 2015
Hosted by Bonnie D. Graham

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Episode Description

The buzz: New Era MIT researchers say the invention of the steam engine began the most transformative social development in the last 3000 years. Fast-forward to today’s paradigm shift – the convergence of technologies fueled by innovation accelerators like renewable energy, robotics, cognitive computing, Internet of Things. Is your organization prepared to thrive? The experts speak. Frank Diana, TCS: “We cannot solve our problems with the same thinking we used when we created them." (Albert Einstein) Thornton May, Futurist: “When it’s steam engine time, people will invent steam engines….major innovations occur not when an inventor is struck by a bolt from the blue, but when the scientific and social conditions are ripe.” (New Scientist) Timo Elliott, SAP: “First time in history, the world’s leading experts on accelerating technology are consistently finding themselves too conservative in their predictions...”(Steven Kotler) Join us for The Next Paradigm Shift and Your Digital DNA.

Digital World with Game Changers, Presented by SAP

Digital World with Game Changers, Presented by SAP

Tuesday at 7 AM Pacific/10 AM Eastern Time on VoiceAmerica Business Channel

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on the Digital World. We’ll explore the complete range from the user experience across a wealth of devices right through to how major industries are transforming or reinventing themselves in this Digital Age.

Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Digital World with Game Changers, presented by SAP, can be heard live Tuesdays on the VoiceAmerica Business Channel.

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Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of more than 25 weekly business thought leadership talk series presented by SAP under the banner of Coffee Break with Game-Changers Radio, which debuted in 2011. In a uniquely lively, unscripted roundtable discussion format, Game-Changers offers a broad range of expert business and technology insights to a global business audience.

SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, on-demand deployments, and mobile devices.

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Episode Directory

July 2015

June 2015

May 2015

Tim Barker


Tim Barker serves as Chief Product Officer for DataSift, focusing on product and market strategy. Tim has more than 20 years of experience in the enterprise software market, spanning CRM, collaboration, and content management. Tim joined DataSift from salesforce.com, where he served as VP Marketing EMEA. He has founded three successful startups, most recently Koral, a content collaboration startup that was acquired by salesforce.com in 2007. View Guest page

Episode Listing:

Ira Berk



Ira Berk is Vice President of Solutions Go-to-market at SAP with global responsibility for the IoT infrastructure and middleware portfolio. A frequent speaker on the topic of SAP’s middleware strategy at customer events and sales enablement workshops around the world, he has led the effort to simplify SAP’s middleware products and pricing. Ira joined SAP in 2008 with the acquisition of Business Objects, where he led the creation of the SAP BusinessObjects Edge series of Business Intelligence products for mid-market companies. He brings over 25 years of industry experience in commercial software and internal applications with industry leaders Intuit, UBS, Morgan Stanley, and Pfizer. View Guest page

Episode Listing:

Dr. Fausto Bernardini



Dr. Fausto Bernardini is the VP of Offering Management for IBM Managed Cloud Services, overseeing the strategy and roadmap execution for IT Ops management and ERP management automation and services across IBM's cloud platforms. Previously, he led cloud sales enablement and consulting, working closely with clients to support them in their own transformation to leverage cloud computing. Earlier in his career, Fausto was a computer scientist and manager in the IBM Research division. Fausto has a PhD in Computer Science from Purdue University, IN, USA and a Laurea degree in Electrical Engineering from Universita' La Sapienza of Rome, Italy. Fausto is an IBM Distinguished Engineer, a Master Inventor and a member of the IBM Academy of Technology. He is the author of 25 patents and 35 peer-reviewed papers. View Guest page

Episode Listing:

Scott Bonnell



Scott Bonnell, Vice President of Corporate Development, Mocana, leads corporate development efforts, helping to define strategy and drive execution with Mocana's network of partners. Scott has more than 15 years of experience working in the enterprise security market, including a variety of leadership roles across sales, product management and technical services. Scott joined Mocana from Oracle, where he was the global outbound product management lead for Oracle's Identity Management and Mobile Security product offerings. Prior to Oracle, Scott was an executive team member at Passlogix, an enterprise identity management vendor, where he helped forge partnerships with IBM, Citrix, BMC Software and RSA Security, and helped lead the company to an acquisition by Oracle. Originally from St. John’s Newfoundland, he now lives in New York City and is an avid hockey player and fan. View Guest page

Episode Listing:

Nora Boukadid


Nora Boukadid leads EY’s Data Privacy Services group in Amsterdam as well as the Data Protection and Privacy community in the EMEIA region. With its global community of data privacy, cyber security, risk, compliance and digital SMR’s strengthened by industry and privacy lawyers, EY advises clients on privacy challenges. Nora brings 10 years of information technology, security and data protection experience serving several industries, with a personal focus on the consumer product and retail industry. She has a passion for new technology and its limitless possibilities in this increasingly digital world. Next to compliance Nora emphasizes establishing and maintaining trust with customers, employees and business partners through data protection and privacy. Nora is an active IAPP (International Association of Privacy Professionals) member. A certified information privacy professional and certified information security manager, Nora is editor of EY’s EYe for Privacy publications. View Guest page

Episode Listing:

Gerry Brown



Gerry Brown is Senior Analyst in the Customer Engagement practice at leading tech analyst group, Ovum. Gerry helps business leaders to digitally transform their business and marketing operations. His knowledge and skills include digital marketing strategy, digital transformation, customer experience and journeys, digital channels, marketing planning, content and data management, performance marketing, cross-channel customer communications, analytics and personalisation, online advertising, social and mobile marketing, and marketing resource management. Previously Gerry was an analyst for Bloor Research and a lecturer for the UK’s Chartered Institute of Marketing on their MA-level qualification in strategic marketing. Gerry was also Marketing Director at Hyperion and Microstrategy and co-founded three research and consulting agencies. Gerry has a Business Studies degree from Sheffield Hallam University, and a post-graduate diploma in Marketing from the University of West London. View Guest page

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Maggie Buggie



Maggie Buggie is VP and Head of Sales and Marketing for Capgemini’s Digital Customer Experience and Mobile Solutions global service line. This virtual practice specialises in supporting companies to digitally transform their organisations by delivering a seamless customer experience, applying a ‘mobile first’ approach, enabling digital employees for efficiency, and helping clients embed digital as a core part of their business to drive growth. She is responsible for client engagements, ensuring that the right teams and technologies are available to solve client challenges, and for developing a relevant and innovative portfolio of client solutions. Her previous work for other consultancies include setting up and leading Global Sales and Consulting, creating a successful global Cloud business, and leading and delivering client global transformation programmes. Maggie holds a Master of Letters and a BBS Lang in Business and French from Trinity College, Dublin, Ireland. View Guest page

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Kinh DeMaree



Kinh DeMaree is based in San Francisco and is the Director of Talent at Axiom Zen. Previously, she was the HR Supervisor for Anheuser-Busch, Tech Recruiter for Google, and Sr. Tech Recruiter at Facebook where she hired hundreds of software engineers, including a record number of female engineers. Following Facebook’s IPO, Kinh joined Mixpanel as the Principal Recruiter. She later took a sabbatical to join 500 Startups and Dave McClure on “Geeks on a Plane” and volunteered with the U.S. Department of State's “TechWomen” program to mentor technical women from the Middle East and Sub-Saharan Africa. She graduated from University of Minnesota-Twin Cities with a Bachelor's Degree in Psychology and Master's Degree in Human Resources. In her spare time, Kinh enjoys traveling, tinkering with tech toys, and investing in real estate and startups. View Guest page

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Phil Dervan



Phil Dervan works in the Application Innovation team at SAP, responsible for Social Media and UX Roll-Out. In this role, Phil is responsible for developing and executing programs to help accelerate customer success. A 15 year experienced veteran at SAP, Phil has held leadership roles in Pre-Sales, Global Sales Operations, Business Development and Solution Management. In 2002, Phil relocated to the USA from his native England in 2002, and lives in the Boston area with his wife and 3 daughters. Prior to SAP, Phil has more than 15 years of expertise in various line of business and general management roles in Europe. View Guest page

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Frank Diana


Frank Diana currently leads efforts to define and enable the evolution of business (Enterprise of 2020) for TCS Global Consulting. Prior to joining TCS, he was Executive Vice President of enherent Corp., leading a business analytics growth initiative focused on leveraging advanced forms of analytics to deliver business outcomes. For Aelera Corporation, where he served as Chief Product Officer, he managed the development of a market facing social computing and advanced analytics platform. He served as CEO of Traxian, Inc., a Silicon Valley software start-up focused on B2B enablement of small and mid-sized businesses, and as Chief Technology Officer of Fujitsu Consulting, where he developed the company’s extended enterprise vision, serving as the face to the market and analyst community. Frank began his career at AT&T, holding senior roles including CIO for the company’s international financial operation. He holds a Bachelor of Science degree in computer science from Rider College. View Guest page

Episode Listing:

Steven Dubis



Steven Dubis is the Senior Product Manager for Marketplace Technologies at Amazon’s Seattle headquarters where he works on combining the worlds of product and Internet. Prior to that he was the Director of Research & Strategy at Cincinnati Bell where he led efforts in digital marketing, new venture planning, and technology product design. Before moving to Bell, he was a Senior Consultant at Gallagher, establishing their first technology products practice. While in graduate school at Washington University in St. Louis, he was also on the Advisory Board for Edventory – focusing on the startup’s product development efforts. A decade of experience in product management, integrated technology marketing, business development, and partner management, his career has focused on eCommerce, mobile, and cloud for organizations from private to public, from start-up to mid-market to Fortune 50. He has completed research in buyer behavior on multiple continents. View Guest page

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Jaco Van Eeden



Jaco Van Eeden, a Partner at Deloitte Consulting and a Global Enterprise Usability and User Experience (UX) Design Leader, designs and implements usability and mobile software products to simplify the day-in-the-life user experience. He has been building teams and practices to deliver Enterprise Business Transformations to Fortune 500 clients for over 20 years. Jaco is lead architect of the User Experience Platform for Cloud-based Enterprise Usability and Mobile solutions, combining business processes, analytics, social/collaboration and content in intuitive, persona-based day-in-the-life mobile and web solutions (sales, procurement, maintenance, logistics, customer self-service, HR). He helps organizations rethink business processes, enabling a user to do a job/role in three clicks or less with minimal training. Jaco brings intuitive, engaging consumer-based experiences to enterprises for desktops, web and mobile by applying a successful design thinking approach and UX playbook. View Guest page

Episode Listing:

Timo Elliott


Timo Elliott is a senior director and global innovation evangelist for SAP. He has presented to IT and business audiences in over 40 countries around the world, explaining the business impacts of new technology, and sharing the lessons learned from leading-edge deployments. He blogs on Forbes, ZDNet, and his site at timoelliott.com, tracking innovation in business analytics and Big Data. Timo joined SAP through the acquisition of BusinessObjects, where he was the eighth employee, 23 years ago. View Guest page

Episode Listing:

Gil Gomez


Gil Gomez is Partner in the IBM Global Business Services. He currently leads the SAP Business Analytics practice for the distribution sector which includes the life sciences, consumer products, travel, transportation and retail industries. He brings over 20 years of business, industry and SAP experience to the role. Gil has expertise in all aspects of SAP Business Analytics including advanced analytics, in memory analytics (SAP HANA), big data, data warehousing, information architecture, data governance, enterprise performance management, data visualization. He has earned an MBA from the Kellogg School of Management at Northwestern University as well as a BBA in Finance from the University of Notre Dame. View Guest page

Episode Listing:

Roger Gorman


Roger Gorman has been described as having ‘idea tourettes’ and is passionate about where technology and psychology meet. As the founder and CEO of ProFinda.com, Roger enjoys supporting a number of globally impactful social causes, and lecturing. The big Idea: ProFinda.com is an internal knowledge exchange for companies and communities. It is a unique and new way to connect what we know and who we know. As such it supports a new era of hyper-connectivity across the world. With a complement of their data discovery engine, matching algorithms and gamification, the platform enables data-driven serendipity around companies and networks. This transforms traditional companies into agile flat firms. ProFinda is designed to empower the workforce of the future. Roger was honored last month at Davos as a top three global entrepreneur. He is the proud winner of The Mitie Millions, winner of the UCL Innovation award and the UnLimited award, a charity supporting social entrepreneurs. View Guest page

Episode Listing:

Stacey Harris



Stacey Harris, former research executive with Brandon Hall and Bersin & Associates, is Vice President of Research and Analytics for Sierra-Cedar, in charge of Sierra-Cedar’s (previously CedarCrestone) Annual HR Systems Survey and Research function. A leading member of the HR practices and technology research community since 2007, she launched Bersin & Associates HR research practice and conducted groundbreaking research on High-Impact HR organizations, enterprise HR technologies, and key practices across the talent management spectrum. Stacey has worked with large global companies including McDonald’s, Lockheed Martin, Cisco, Credit Suisse, Scotia Bank, and Pfizer on a variety of mission-critical talent initiatives. Prior to joining the research community, she led multiple HR, Talent Management and Learning initiatives as both a leader and practitioner. Stacey is a frequent speaker and facilitator at HR events in the U.S. and abroad. View Guest page

Episode Listing:

Joe Hughes


Joe Hughes leads EY's Emerging/Cloud Applications practice, including marketing, sales, service, social, collaboration and search. Joe is a recognized thought leader in the area of social customer relationship management (CRM), search, agent desktop optimization, customer service and product catalogs. An original object oriented and Internet pioneer in CRM, Joe is regularly invited to speak at various CRM conferences and industry forums. Most recently he has blogged on Social Media Today and The Social Customer and is a chapter author in The Social Media Management Handbook, (Wiley, 2011). Joe has been a judge and mentor in Paul Greenberg’s CRM Idol competition for the last few years. View Guest page

Episode Listing:

Dr. Steven Hunt



Dr. Steven Hunt is Senior Vice President of Customer Value at SuccessFactors where he guides development and implementation of technology-enabled solutions to maximize workforce engagement and productivity. He has over 20 years of experience designing systems for human resource applications including performance management, staffing, employee development, culture change, workforce transformation, and succession planning. A recognized expert on strategic human resources, he has played a pivotal role in the implementation of systems that have improved productivity and engagement of millions of employees at hundreds of companies, from small startups to the world’s largest employers. Steven has written two books on HR process design and implementation: “Commonsense talent management: using strategic human resources to increase company performance” (Wiley Press, 2014) and “Hiring success: The art and science of staffing assessment and employee selection” (Wiley Press, 2007). View Guest page

Episode Listing:

Adi Kavaler



Adi Kavaler is Global Head of SAP Fiori Product Management & UX Go-to-Market at SAP. He has been at SAP for 15 years, holding leading roles and supporting the evolution and success of critical solutions, such as portals, business analytics solutions, and SAP Gateway. Prior to joining SAP, Adi worked at technology start-ups and at IBM. He holds a degree in computer science and technology management. View Guest page

Episode Listing:

Brent Leary


Brent Leary is a CRM industry analyst, advisor, author, speaker and award-winning blogger. He is co-founder and Partner of CRM Essentials LLC, an Atlanta-based CRM advisory firm covering tools and strategies for improving business relationships. Clients include Microsoft, IBM, Oracle, Intuit, SAP and other major technology companies. In 2009 he co-authored Barack 2.0: Social Media Lessons for Small Business. Brent is the author of The Amazon Effect: How a New Customer Culture is Creating Crazy New Business Opportunities and Killing Companies That Won’t Adapt. Recognized by InsideCRM as one of the 25 most influential industry leaders, Brent serves on the national board of the CRM Association, the University of Toronto's CRM Center of Excellence advisory board, and The Atlanta Tribune editorial advisory board. He writes regularly for CRM Magazine, Inc.com and Direct Marketing News, and hosts Technology for Business Sake on News Talk 1160 AM radio in Atlanta. View Guest page

Episode Listing:

Fred Leichter

Fred Leichter is responsible for design thinking and innovation programs at Fidelity Labs – Fidelity Investment’s innovation group, and is a lecturer at Stanford University’s Hasso Plattner Institute of Design (the d.school.) Previously, as a Fidelity sponsored Fellow at the d.school, Fred taught classes and worked on a significant project for Fidelity: understanding the needs of aging families and learning about the conversations that often do not happen within families about long term health and end-of-life planning. Fred has also served as Fidelity’s Chief Customer Experience Officer. Previously, as Senior Vice President of User Interface Design for Fidelity, he established design as a unique discipline and built a team of over 150 associates responsible for the information architecture, visual design, and usability testing for customer-facing interfaces, web, software and wireless. Fred served on the Leadership Committee for the Design Industry Group of Massachusetts (DIGMA). View Guest page

Episode Listing:

Sagi Leizerov


Sagi Leizerov, Ph.D., leads the Ernst & Young’s privacy practice, providing the firm’s clients with privacy assurance and advisory services. Sagi has over 20 years of experience in privacy, data protection, security, and crisis management. Sagi has served clients in various industries and regularly addresses matters related to the increased opportunities to collect, use and share personal information. His practice focuses on the development of privacy and data governance programs that emphasize the implementation of controls for managing and minimizing data. Sagi’s articles have appeared in both business and academic publications, and he is a frequent presenter in privacy conferences. View Guest page

Episode Listing:

Derek P. Loranca


Derek P. Loranca leads the Business Intelligence Center of Excellence for Aetna, a Fortune 50 insurance and managed care corporation. Derek is an SAP Mentor and has spent the past five years as the SAP BusinessObjects Subject Matter Expert for Aetna’s Business Intelligence Center of Excellence. Prior to that, he spent over 10 years specializing in Informatics as part of Aetna’s Enterprise Data Warehouse (EDW) Reporting and BI team. Outside of Aetna, Derek is a ‘confessed gadget geek’ as well as an active firefighter with the Royersford, PA Fire Department. He volunteers as a community facilitator for ASUG’s Business Intelligence Community and helps coordinate SAP Inside Track conferences. Derek holds an MBA in Healthcare Management and a MS in Healthcare Finance from Temple University, in addition to a BS in Management Information Systems from La Salle University. View Guest page

Episode Listing:

Chris Mark



Chris Mark is Executive Director, Design & User Experience at SAP where is focuses on developing innovative, design-led solutions and improving the user experience across SAP solutions. He previously held positions with the Boston Consulting Group, The Wall Street Journal, and Dow Jones & Co. View Guest page

Episode Listing:

Thornton May



Thornton May is a futurist, educator and the author of The New Know: Innovation Powered by Analytics. His extensive experience researching and consulting on the role and behaviors of “C” level executives in creating value with information technology has won him a place among serious thinkers on this topic. He combines a scholar’s patience for empirical research, a stand-up comic’s capacity for pattern recognition and a second-to-none gift for storytelling to address the IT management problems facing executives. eWeek editors named him to the Top 100 Most Influential People in IT. Fast Company labeled him ‘one of the top 50 brains in business.’ Thornton co-founded the Olin Innovation Lab, co-manages the CIO Solutions Gallery at THE Ohio State University, and co-directs the CIO Practicum program at the University of Kentucky. He serves as Futurist - External Technology Advisory Board at the Franklin W. Olin College of Engineering and on the Advisory Board of Mobiquity, Inc. View Guest page

Episode Listing:

Owen Pettiford



Owen Pettiford is an experienced technologist who has been working with SAP and non-SAP systems since 1991. This experience enables him to help clients understand how to extend SAP in ways that are approved by SAP, with a vision to deliver SAP to anyone, anywhere, on anything. Having worked for SAP, Owen is now the founder and Co-CEO of CompriseIT a company that has been building apps on top of SAP since 2007. An SAP Mentor, he keeps up to date with all things SAP. Owen regularly attends SAPPHIRE, TechEd, and takes part in SAP Customer Engagement Programs (CEI) and SAP Design Partner Councils View Guest page

Episode Listing:

Michael Romero



Michael Romero is a Specialist Leader within Deloitte Digital, where he leads the enterprise user experience group. This group utilizes the latest mobile and digital strategies and technologies to enhance the user interface while simultaneously improving processes, thus lowering TCO and increasing ROI. Previously, Michael served as Vice President—Mobile for SAP AG. In this role, he led SAP mobile sales and business development strategy for the Western Region, where his team executed over 50 contracts for mobile solutions. With more than 25 years of experience in the high tech industry, Michael has served as an upper-level executive at five Fortune 500 companies, enabling them to surpass their sales goals, often by helping customers understand the value of mobile and digital strategies and how these emerging technologies can further both business and IT objectives. He presently serves on the executive board of the CompTIA Mobility Community. View Guest page

Episode Listing:

Mark Schenecker



Mark Schenecker is the new evangelist for Screen Personas and has been in various technology and business management roles at SAP over the last 10 years. Prior to joining SAP, Mark served as the VP of Development at E2open, a supply chain solution provider and CTO at Optika, which now comprises the enterprise content management solution at Oracle. Mark is the author of numerous articles on technology, one book on e-commerce platforms and four patents. View Guest page

Episode Listing:

Gray Scott


Gray Scott is a New York based futurist, techno philosopher and emerging technology experts. He is the founder and CEO of SeriousWonder.com. Gray is frequently interviewed about the future of emerging technologies by major media outlets including the Discovery Channel, CBS News, Al Jazeera America, FOX News, The Washington Post, Psychology Today, and the New York Post. He is a contributing author of the upcoming book THE FUTURE OF BUSINESS that will be published on June 11th by Fast Future Publishing. View Guest page

Episode Listing:

Tim Shriver

Tim Shriver is a Fellow at the Stanford d.school and a Chief Dream Director at The Future Project, a national team of educators, artists, and entrepreneurs on a mission to give every high school student in America the chance to live a life of passion and purpose today. The Future Project has created a new character for high schools, the Dream Director, whose job is to embed in a high school and catalyze student-centered, student-led transformative change across their school culture. The roots of this work come from Tim’s leadership within Special Olympics and his experience as co-founder of Spread the Word to End the Word, a national initiative he helped launch seven years ago as a sophomore at Yale University. The movement is a global youth-led campaign to end the casual and pejorative use of the word “retard” and transform the way we see and treat those with intellectual disabilities. The initiative now has more than 500,000 pledges at schools, colleges and community centers. View Guest page

Episode Listing:

Reza Soudagar


Reza Soudagar, Senior Director in Customer Engagement and Commerce group at SAP, has more than two decades of experience in business consulting, IT strategy, and the development of customer relationship management (CRM) solutions. He held senior leadership positions at Accenture and Oracle, serving clients in high-tech and communications industries, and was responsible for a number of products in Oracle's CRM suite. He is a co-author of The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (McGraw Hill, 2011). View Guest page

Episode Listing:

David Sweetman



David Sweetman is a Senior Director for SAP. David has worked for over 20 years in a variety of management, strategy, launch, business development and marketing positions in enterprise software and consulting. His current focus is on the SAP Cloud portfolio including the HANA Enterprise Cloud, HANA Cloud Platform and the Line of Business Cloud products and services. David holds a B.A (Hons.) in Business and Information Systems from Huddersfield University in the UK and an MBA in Management and International Business from the University of Colorado. View Guest page

Episode Listing:

Eleanor Treharne-Jones


As Director, EMEA & Global Communications at TRUSTe, Eleanor Treharne-Jones has pioneered multiple successful thought leadership initiatives for TRUSTe including a three-year research program, the Privacy Insight Series and the IoT Privacy Summit. She played a key role in supporting TRUSTe’s global expansion as they entered the European Market in 2012. Eleanor is a senior communications professional with 18 years of PR, marketing, communications and event management experience including 11 years advising UK Government Ministers through high profile issues from public health campaigns and disease outbreaks to counter-terrorism and military operations in Afghanistan. Eleanor graduated from Cambridge University (UK) with a MA in Philosophy. She is a Certified Information Privacy Professional (CIPP/E). View Guest page

Episode Listing:

Sam Yen

Sam Yen was named Chief Design Officer of SAP in June 2014. He will continue his work to drive a new era of commitment to design and user experience at SAP and, above all, listen to customers´ needs and roll that conversation into tangible results. High profile projects are SAP Fiori, SAP Screen Personas and SAP´s UX design services. Previously, Sam was the Global Head of Design and User Experience, and before that he led the SAP AppHaus, an innovation team tasked with building new solutions, establishing new markets, and reaching new users. Sam joined SAP as a senior member of the Design Services Team, a multi-disciplinary group in the Office of the CEO tasked with accelerating the adoption of Design Thinking as a process for innovation and development of internal and external SAP products. Before SAP, Sam co-founded Covigna, Inc., an enterprise software company that delivered contract management solutions. Sam has a Ph.D. in Design Theory and Methodology from Stanford University. View Guest page

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