Don't Fence Me In: Performance in a 9-Box Grid
October 28, 2015
Hosted by Bonnie D. Graham
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The buzz: 3X3. The infamous Human Resources nine-box grid, the end result of a larger talent management process, is intended to plot the progression of people as resources for the future. But it's often seen negatively by employees striving for the top right quadrant and by managers disputing its motivational value. Ultimately, even great performers can’t reach the perceived pinnacle of success. Is it time for the grid to retire or are we doomed to nine boxes forever? The experts speak. Anthony Abbatiello, Deloitte: “…the future is about exceptional teams and the leaders within those teams who can out-maneuver, out-manage and out-innovate their competition” (Barry Salzberg). Elizabeth Duffy, SAP: “Engagement. ‘You keep using that word. I do not think it means what you think it means’ (Iñigo Montoya, Princess Bride). Sherryanne Meyer, ASUG: “Why, anybody can have a brain. That's a very mediocre commodity” (Wizard of Oz). Join us for Don’t Fence Me In: Performance in a 9-Box Grid.
Game-Changing HR Leaders, Presented by SAP
Wednesday at 11 AM Pacific Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on Game-Changing HR Leaders. We’ll explore how Human Resources executives are creating the next generation of leaders, and shaping corporate culture to adapt to increasingly rapid technology and social changes.
Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Game-Changing HR Leaders, presented by SAP and ASUG, can be heard live Wednesdays on the VoiceAmerica Business Channel.
Bonnie D. Graham
Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of more than 25 weekly business thought leadership talk series presented by SAP under the banner of Coffee Break with Game-Changers Radio, which debuted in 2011. In a uniquely lively, unscripted roundtable discussion format, Game-Changers offers a broad range of expert business and technology insights to a global business audience.
SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, on-demand deployments, and mobile devices.
Anthony Abbatiello is a Principal in the Deloitte Human Capital practice. As the leader of the firm’s Leadership and Culture business, he advises global clients on building high performance businesses that drive growth and optimization through Human Resources and Talent Management. Anthony began his career at Accenture helping global clients increase the effectiveness of HR by creating innovative strategies, global operating models and bringing HR into the digital age. He also helped pioneer Accenture's HR Transformation capabilities with the first HR Outsourcing arrangement in the Financial Services industry. He has led key Mergers/Acquisitions and the transformation of global enterprise functions such as HR, Operations, Finance and Information Technology. Consulting experiences span a spectrum of functional areas: Human Resources Strategy, Human Resources Service Delivery, Talent Acquisition, Talent Development, Learning Design, Leadership Development and Technology Integration. View Guest page
Jackie Ato joined SuccessFactors in 2012 and is currently a Customer Value & Adoption Consultant. Her expertise is in HR talent management process and system design. She consults existing customers to ensure they experience the full value and business impact of their SuccessFactors investment. Jackie’s career has provided her with extensive background in project management, HR system implementations for a variety of SaaS and on-premise solutions, configuration and system administration for ongoing HR system maintenance, and leading HR transformation and process redesign efforts. View Guest page
Naomi Lee Bloom
Naomi Lee Bloom, Managing Partner, Bloom & Wallace, is one of the most renowned consultants, influencers, and thought leaders in the HR technology industry. She has advised many large corporate clients on their HRM and HR technology strategies and consulted with three generations of HRM software vendors and outsourcing providers on everything from business strategy to product/service design. Today she acts as a strategic advisor and mentor to selected organizations, executives and projects which are advancing the state of enterprise class HR technology and its global adoption. Naomi built and maintained the only vendor-neutral HRM object model and implied application architecture “starter kit,” which she licensed and consulted on across the industry. Her magnum opus, “Human Resource Management and Information Technology: Achieving A Strategic Partnership,” was published in 1993. For her outstanding work and contributions to the industry, Naomi received IHRIM’s Summit Award in 1995. View Guest page
Sharon Cook has 20 years of HR Systems experience. Her career began in Corporate Human Resources working in Staffing and Generalist roles prior to moving into Human Resource and Systems Management. She began her first SAP HCM implementation in the mid 1990’s and has continued with SAP and more recently SuccessFactors core HR and Talent applications. Areas of expertise include system optimization, process redesign, SAP/SF implementation, merger & acquisition onboarding, data migration and data management. View Guest page
Rachel Disselkamp is President and former Chief Learning Officer of the Association of Workforce Asset Management (AWAM), where she helps workforce management professionals achieve a recognizable standard of competency. To earn the Certification in Workforce Asset Management (CWAM) designation, candidates enroll in a 14-module online learning course and complete a 3-part certification curriculum. In creating this new certification program, Rachel brings the collective expertise of a board of time and labor management experts to bear on the very detailed and technical intricacies of certifying experts in the developing and deploying of workforce management systems. The Workforce Asset Management Professional (WAM-Pro) Program not only teaches candidates how to use workforce management (WFM) technology for compliance or cost savings, it also enables them to use the technology as a strategic planning tool. WAM-Pros use technology strategically, not as simplistic plug-and-play products. View Guest page
Customer Value Consultant Elizabeth Duffy is a member of the SAP SuccessFactors’ Customer Value & Adoption team focused on helping customers extend value of their investments in the Talent & Platform products. She has over 15 years of experience as a consultant and HCM practitioner, having worked with some of the largest multinational organizations across industries, as well as small and medium organizations around the world. She is a valued member of product management communities at SAP SuccessFactors where over the past decade she has contributed in helping build the most innovative solutions in the industry. Elizabeth has served as a subject matter expert for the Performance and Goal Management, Calibration, Job Profile Manager, 360, Succession, and Career Development Products. Elizabeth is passionate about acting as the “Voice of the Customer” to Product Management teams in those areas. View Guest page
Dan Falvey is a Global Executive Advisor, HR Strategy & Transformation for SAP. He brings more than 15 years of experience in Human Capital Management from both a technology and content standpoint. Dan has extensive experience in HR Technology, Workforce Management and Productivity, Employee Benefits and HR Outsourcing. He has worked with large employers to align their workforces with their corporate strategic objectives, specifically as it relates to creating high performance cultures and workforce engagement. Industry sectors of experience include Professional Services, Manufacturing, Retail, Financial Services, Utilities and A&D industries. Prior to SAP, Dan served in consulting, strategic business development, and leadership roles with industry leaders including Mercer, ADP and Xerox, as well as best of breed providers of HCM solutions. Dan has a BA in Economics from Fairfield University and MBA from Loyola University of Maryland. He is active in HR Leadership associations. View Guest page
Bill Gerlach is a blended professional through his hands-on and deep understanding of information technology, HR capabilities and Business Intelligence. He has been an IT analyst, a team manager and leader, consultant and speaker. He currently serves as an expert for Human Resources business processes and technology as HRIS Manager for a global chemical manufacturing company with headquarters in Saudi Arabia. His passion is connecting people and systems together to support meaningful change in HR and business outcomes. Outside of work, his goal is to assist others. He volunteers as the IT VP for the Business Executives Network Group, www.TheBENG.org and is Treasurer for the Lehigh Valley Brain Tumor Foundation, www.lvbraintumor.org. View Guest page
Amy Grubb is the CEO and principal consultant at Cloud Consulting Partners, Inc. She has been consulting in the HR technology space for 18 years, 15 of those years focused on LMS. Amy has been in the SAP world since 1997 when she joined Deloitte’s Human Capital Management practice. She started Cloud Consulting Partners in 2012 to focus on implementing cloud based talent management solutions. She is a frequent speaker at industry conferences talking about the value of cloud solutions for HR and best practices for implementing and sustaining them. Amy is the co-author of two books on SuccessFactors for SAP audiences, SuccessFactors for SAP ERP HCM, First and Second editions. View Guest page
Katelynn Heckett is a new hire with Deloitte Consulting LLP, in the SAP service line. She is a recent grad from University of North Texas, with a degree in Decision Science (Data Analytics). This is her first year as a millennial in the workforce. She was an SAP Student Ambassador throughout her college career and has a passion for technology. View Guest page
Bill Jensen, Mr. Simplicity, makes it easier to do great work. He teaches companies and teams to succeed by doubling their productivity while also pursuing their passions. He has spent the past 25 years studying how work gets done. (Much of what he’s found horrifies him.) Bill is an internationally-acclaimed thought leader who is known for extremely useful content, and his passion for making it easier for everyone to work smarter, not harder. His first book, Simplicity, was the Number 5 Leadership/ Management book on Amazon in 2000. His new book is Future Strong, which maps the five choices each of us must make to be ready for the disruptions and craziness that lie ahead. Bill’s personal life fantasy is to bicycle around the globe via breweries. View Guest page
Tom Koulopoulos is chairman of the 25-year-old Boston-based think tank Delphi Group. Tom is also a columnist for Inc.com, an adjunct professor at Boston University Graduate School of Management, an Executive in Residence at Bentley University, the past Executive Director of the Babson College Center for Business Innovation, and past Executive Director of the Perot Systems Innovation Lab, which was acquired in 2009 by Dell Computer. Tom is acknowledged as one of the industry’s leading futurists. He is the author of ten books and founder of Delphi Group, a 20-year-old Boston-based think tank, which was named one of the fastest growing private companies in the US by Inc. Magazine. Delphi provides advice on innovation practices and methods to Global 2000 organizations and government agencies View Guest page
Mollie Lombardi is cofounder and CEO of Aptitude Research Partners, an independent, research-based analyst and advisory firm. Mollie has surveyed and interviewed tens of thousands of organizations to understand how human capital management technology is enabling organizational success by improving efficiency, effectiveness and employee engagement. Her research has been featured in publications such as the Wall Street Journal, eLearning Magazine, CIO Magazine, and she is a frequent speaker on topics including learning and leadership development, employee engagement, workforce planning and analytics, and the future of HR technology. Prior to Aptitude Research Partners Mollie was Vice President, Workforce Management at Brandon Hall Group and Vice President and Principle Analyst, Human Capital Management at Aberdeen Group. View Guest page
Luke Marson is Chief Cloud HCM Architect at Hula Partners, an experienced SAP and SuccessFactors implementation partner, where he is responsible for the SuccessFactors business. He provides end-to-end HR and HR technology strategy, advisory, assessments, roadmaps, transformation, optimization, and implementation services for large, global enterprise customers. Luke has worked on HR technology, process, and transformation projects with over 40 customers of various sizes in North and Central America, Europe, the Middle East, and Asia in different industries and sectors including Public Sector, Defense, Manufacturing, Oil & Gas, Pharmaceuticals, Multimedia, Telecommunications, Publishing, FMCG, and Retail. His largest customer is over 240,000 employees. Luke is is the leading writer on SuccessFactors with over 250,000 views since the start of 2013. Luke regularly sits on panels with leading industry experts and SAP Product Management. View Guest page
Sherryanne Meyer is a work in progress! She has been a Human Resources specialist, Technology Manager, a writer and speaker – and currently serves as the expert for Human Resources business processes and technology at Americas’ SAP Users’ Group (ASUG). Her passion is connecting people and ideas to create meaningful and sustainable change in business. Sherryanne is the author of the High Heeled Standards blog (www.highheeledstandards.com) and is also the volunteer Vice President of Power Chords Music – Mentors for our Youth [www.powerchordsmusic.com]. View Guest page
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- Creating a Winning Culture at Work
- Don't Fence Me In: Performance in a 9-Box Grid
- When the Best Planning Leaves Someone Out
- The Art of Planning
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As Managing Partner at hyperCision, Sharon Newton sets corporate vision and strategy, operates as Chief Culture Officer, and advances SAP and SuccessFactors Learning Management Systems (LMS) thought leadership. Prior to joining hyperCision, Sharon worked for SAP America in a variety of roles: HCM Practice Manager for the Americas; Platinum Consultant with expertise in the SAP Learning Solution, Performance Management and Organizational Management; and Curriculum Product Manager for US-focused HCM learning content at SAP University. She is currently an SAP Mentor and a co-author of SAP Enterprise Learning – A Practical Guide (SAP Press, 2009). View Guest page
Kirsi Paalanen is the founder of My Orange Villa, a company whose mission is to provide a highly focused way to help busy professionals be more productive. She helps companies reduce wasted time and increase productivity, leading to higher retention and a more engaged workforce. Kirsi has been featured in TIME’s MONEY Magazine and is a contributor to The Huffington Post. She is an expert member of Dr. Mehmet Oz’s Sharecare community of top-ranking health experts and has worked with leading companies both in the U.S. and abroad. View Guest page
Avish Parashar is an experienced, innovative, energetic, and humorous speaker who uses his 15+ years of experience performing, directing and teaching improv comedy to deliver unique and refreshing presentations to a variety of audiences. Weaving together humorous stories, jokes, audience interaction, and improv comedy games, Avish keeps the audience engaged while imparting a key lesson: Planning is Important, but Improvising is Essential! No matter how well you plan, things will go wrong, surprises will arise, and the Universe will throw you a curveball. By the end of one of Avish's presentations, you will have key tools to flow with all that life throws at you. After graduating from the University of Pennsylvania, he created, managed, and directed Polywumpus Improv Comedy (1996-2002). He now performs, teaches, and directs improv with Full Circle Theater, and is an active member of the National Speakers Association, Toastmasters, and the Network of Indian Professionals. View Guest page
Mary Poppen is currently Global Head of Innovation Enablement for SAP SuccessFactors. She is responsible for the delivery of HR thought leadership, customer value realization and proactive education to empower the success of customers, partners and SAP colleagues. Ms. Poppen came to SAP through the acquisition of SuccessFactors, and she has held multiple roles since 2005. Most recently she served as Chief Customer Officer for SAP’s Global Cloud business. Ms. Poppen holds a Master’s Degree in Industrial/Organizational Psychology and has over 15 years of HR/OD consulting and leadership experience with a primary focus on software and services. She has published research related to HCM performance management/improvement as well as presented on performance and talent management topics at multiple HR-related conferences. In addition, she is a well-recognized thought leader regarding Customer Experience and speaks frequently at global events and conferences on this topic. View Guest page
Mal Poulin has been in the corporate learning and workforce performance field for over 35 years. Currently as Senior Director of Strategy and Market Relations for ANCILE, Mal focuses on market trends and needs of partners and customers to achieve business value with technologies to enable their strategies. The goal is always to enable adoption of change by the workforce – software, process, environment, and organization. For the 15 years prior to ANCILE, Mal was in similar business development roles at RWD Technologies and SAP Education driving new components of the portfolio and business solutions for partners and customers. For the preceding sixteen years, Mal held several positions in Education Services at Digital Equipment Corporation beginning as a technical classroom instructor and ending with management of alliances with Microsoft and other global partners. Mal holds a degree in Mathematics from The Catholic University of America in Washington, DC. View Guest page
Erin Spencer is a Research Consultant at Sierra-Cedar. Her main project is working on the programming and data analysis of the Sierra-Cedar HR Systems Survey. Her previous experience includes research and analysis at Brandon Hall Group, learning administration at ACS Learning Services (Xerox) and instructional design and LMS selection and management at Management Recruiters International. She also has experience in the non-profit sector. Erin has a B.A. in History and minors in Business and Sociology from Grove City College. View Guest page
Karie Willyerd is the Workplace Futurist in the HR line of business for the SAP Cloud. Prior to that she was the cofounder and CEO of Jambok, a video social collaboration platform acquired by SuccessFactors in 2011 and now part of the SAP Jam platform. While Karie was the Chief Learning Officer for Sun Microsystems, she and her team won over 50 awards for learning excellence, including being named by ASTD as the #1 BEST in the world. She is the coauthor of the bestseller, The 2020 Workplace and has written dozens of articles, including a feature in Harvard Business Review on Mentoring Millennials. She blogs for Harvard Business and Forbes, and is an advisor to the business school at Colorado State University and the Center for Effective Organizations at USC. She serves on the board of City Year, Silicon Valley. Karie is co-author of the new book, Stretch: How to Future-Proof Yourself for Tomorrow’s Workplace (Wiley, Jan. 2016). View Guest page