How to Think Like a Fan to Gain Advantage - Leveraging the Power of the Internet
January 14, 2016
Hosted by Linda Sharkey
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Technology is rapidly changing everything. The world has entered an era of radical innovation through technology and the insights and connections it provides. This begs the question, how can you capture this power for yourself and your company? Finding and harnessing your brand's voice is a skill. Using it to connect with your customers, and especially your fans, is an art. "Customers buy. Fans buy in.” Join me with Lee MJ Elias, an outstanding hockey coach, who will tell us how to leverage technology to build our fan bases in a real and authentic way. We will be discussing his work and lessons learned that he covers in his book “Think Like a Fan.”
i Lead – The Leadership Connection with Linda Sharkey
Archives Available on VoiceAmerica Business Channel
Everyone aspires to be a terrific leader. They want to run outstanding organizations with great cultures that drive sustainable results. Every leader alive wants to leave a legacy of top performing people and lasting business results. This show is about you. It is your leadership connection to quick and simple methods for raising your own bar. It is all about what you can do to have a positive impact that makes a difference, not only in your life but in the lives of those you lead. We all know from experience that leaders who build talent, care about their people and create healthy organizations are leaders that others want to work with and for. Being that kind of leader takes facts, insight and most of all practice.
Our show gives you practical, actionable tips and tools that are fact based and proven to make you a better leader, driving top notch business results.
Dr. Sharkey is an internationally recognized expert on global leadership, cultural transformation and organization development. She is a sought after executive coach and helps good leaders become extraordinary leaders. She has a wealth of practical experience working with such venerable organizations as GE and HP, developing leaders for global roles. Linda is an engaging and informative speaker. Her worldwide talks focus on leadership, culture, organization improvement and talent development. Her hands-on experience, coupled with research and fact-based approaches take the guesswork out of developing leaders. She ensures that talent strategies being implemented do in fact drive business results.
Dr. Lindy, as she is affectionately called by some colleagues, is an established author. Her books which she co-authored have been given numerous awards. “Winning with Transglobal Leadership,” a ground breaking book on how to develop and retain global leaders, was named one of the top 30 best business books for 2013 by Soundview Executive Summaries. “Optimizing Talent” and the accompanying workbook have been used by many Fortune 500 companies as the definitive roadmap in developing a talent powerhouse and high performance culture.
Linda laces her presentations with real life stories and experiences that make the leadership concepts she espouses live in the minds of others. She has helped hundreds of leaders “up their game” and that of their teams.
Dr. Anna Amato has more than 30 years of service in the fields of education, youth services and business. She has been a teacher, social worker, program director, trainer, quality assurance manager and one of the lead educators on Detroit’s historical school empowerment initiative in the early 90’s.
In 1994, Dr. Amato founded edtec central to help local community-based educators, entrepreneurs and organizations design and launch schools of choice and public charter schools. Over the years, she has consulted locally, regionally and nationally on education reform and school transformation. Currently, edtec directly operates two specialized strict discipline academies and one alternative high school in Michigan and provides support and consulting services to several local charter schools, as well as to other community and social service agencies including Spectrum Human Services, Detroit Behavioral Institute and Lakeside for Children. View Guest page
Bob Anderson's experience ranges from the Army to Antarctica and from Harvard to the Himalaya(s). A combat veteran, former high school principal and father of two teenagers Bob's mission each day is to make a positive difference in the life of those he loves, leads and serves. For the past 15 years Bob has been assessing and developing the emotional and social intelligence of C-Level leaders including over 4,500 CEOs. Able to get in trouble in 6 languages and out it in 3 Bob has presented all over the world with recent engagements in Buenos Aires, Doha, Cardiff, Vancouver and all over the continental US. An accomplished endurance athlete Bob has embodied his motto of "running a life on purpose" during the Mount Everest Marathon, the Hard Rock 100 in Colorado, "The Last Marathon" in Antarctica, The Valle de Bravo Marathon in Mexico and dozens more. Bob is married to the former Heather Amberg an award winning speaker and consultant on emotional intelligence. View Guest page
Mark Babbitt is CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a Top 5 Online Community for Starting Your Career. A prolific blogger and speaker, he is also President of Switch and Shift and a co-founder of ForwardHeroes.org. Mark is the father of five and a grandfather; he and his wife call Seattle home. View Guest page
Ronald J. Baker
Ronald J. Baker started his CPA career in 1984 with KPMG’s Private Business Advisory Services in San Francisco. Today, he is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally—and a radio talk-show host on the www.VoiceAmerica.com As a frequent speaker, writer, and educator, his work takes him around the world. He has been an instructor with the California CPA Education Foundation since 1995 and has authored fifteen courses for them. He is the author of seven books, including his latest book, "The Soul of Enterprise: Dialogues on Business in the Knowledge Economy," which he co-authored with Ed Kless. Ron has toured the world, spreading his value-pricing message to over 120,000 professionals. He has been appointed to the American Institute of Certified Public Accountant’s Group of One Hundred, a think tank of leaders to address the future of the profession. He graduated in 1984 from San Francisco State University, with a Bachelor of Science in accounting and a minor in economics. He is a graduate of Disney University and Cato University, and is a faculty member of the Professional Pricing Society. He presently resides in Petaluma, California View Guest page
Morag Barrett is the author of the best-selling book “Cultivate. The Power of Winning Relationships.” She is also the founder and CEO of SkyeTeam, an international HR and Leadership development company. Morag is dedicated to helping individual leaders, teams and organizations achieve extraordinary business results through high-impact leadership development and human resource programs. With a background in corporate banking, Morag brings a pragmatic perspective and bottom line focus to her work. Morag’s works with forward-thinking organizations, from start-up to FTSE 100 and Fortune 100 companies. She is a highly effective speaker, trainer and coach for new managers and seasoned executives alike. Prior to founding SkyeTeam, Morag held leadership positions at Level 3 Communications, and NatWest Bank where she advised international organizations on their corporate strategy and growth plans. Originally from the UK, she has experience with a wide range of cultures and businesses developing high potential individuals and teams across the United States, Europe and Asia. At last count more than 3,000 leaders in 20 countries and on 4 continents. Morag brings more than 25 years of industry experience and a deep understanding of the complexities of running a business and leading executive teams and the people within each business. Morag holds a master’s degree in Human Resource Management from De Montfort University, UK and received the Senior Professional in Human Resources (SPHR) designation. She is also a recognized business coach for the Corporate Coach University and is a Chartered Fellow of the Chartered Institute of Personnel and Development in the UK. She is a contributor to Entrepreneur.com, and has been featured in inc.com, Business Insider, American Management, HR.com and the Association for Talent Development. View Guest page
Linton Bergsen is a sought-after speaker, author and champion of change. An inspired communicator and strategist, he has a record of enhancing performance for individuals and companies including startups, privately-held businesses, and Fortune 500 industry leaders. His expertise is in communicating across all levels of an organization, identifying problems and providing effective solutions. He excels both in one-on-one settings and group seminars, helping people realize their full potential. Building on the belief that as an individual, you can only see results in your life if you yourself can change. Linton knows how to get the best out of people and how to identify ways in which people inhibit their own success. By training the trainer and motivating managers, Linton helps people and organizations achieve their full potential. He facilitates organizational development, leading to improved operations and bottom line growth. He invests time in understanding an organization’s vision, mission and culture including its leadership style and applies that knowledge to interviewing, behavioral hiring, succession planning and leadership development. Through the development of an organizational needs inventory, addressing where a company is now and where it would like to be, Linton sets the strategic direction for successful reorganizations. He builds strong teams and coaches on communication techniques to share institutional knowledge, thus creating a common vision and goal. Now, building on his previous success, Linton has a powerful life-changing message, one he shares as a compelling speaker and in his book, Purposeful Vision, a message that will lead you to the reality of your purpose. View Guest page
Josh Bersin founded Bersin & Associates (now Bersin by Deloitte) in 2004 to provide research and advisory services focused on corporate learning, leadership, talent management, and HR technology. Today he is responsible for Bersin by Deloitte’s long-term strategy, research direction, and market eminence. Josh is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg, The Financial Times, BBC Radio, CBS Radio and National Public Radio. He is a popular blogger for Forbes.com, a leading LinkedIn influencer, and has been a columnist since 2007 for Chief Learning Officer magazine. View Guest page
Becky Blalock is the Managing Partner at Advisory Capital, a strategic consulting firm that provides insight and expertise to companies involved in the energy, information technology and medical industries.
As former Senior Vice President and Chief Information Officer for Southern Company, Blalock spent nearly a decade directing IT strategy and operations for the 3rd largest utility company in the world. Under her leadership, Southern Company was recognized as one of the 100 Most Innovative Companies by CIO magazine and one of the 100 Best Places to Work in IT by Computerworld magazine.
A sought-¬‐after speaker, Blalock has long been recognized as a thought leader in the IT and utility industries. Computerworld magazine identified her as a Premier IT Leader and she was named CIO of the Year by Energy Biz magazine, Georgia CIO Leadership Association and Computers for Youth organization. She has been named one of Atlanta Business Chronicle's 100 Most Influential Atlantans and is listed among Who's Who in Science and Engineering. Blalock has testified before the DOE and FCC on behalf of the utility industry regarding matters related to information technology, cyber security and telecommunications.
Blalock has received a host of distinctions including the Honorary Lifetime Achievement Award from Georgia CIO Leadership Association and the Legacy Award from Women in Technology. An advocate for women and children, Blalock was recognized as Power Woman of the Year by Atlanta Woman magazine and received the Shining Star Award from the Atlanta Women’s Foundation. Furthermore, her efforts on behalf of women have been recognized by Girl Scouts and the YWCA. She has written a bestselling book titled DARE, Straight Talk on Confidence, Courage, and Career for Women in Charge published by Wiley, October 2013. View Guest page
Louis Carter is the President and CEO of the Best Practice Institute, a think tank and research institute devoted to leadership development and excellence. An author of 11 books, Carter has worked with C-level executives from multinational companies all over the world developing best practice leadership development programs. BPI was the recipient of the Top HR products award by the HR Technology Conference and one of the top leadership development benchmarking councils by Leadership Excellence Magazine. View Guest page
Dr. Jason Carthen
Known as The Leadership Linebacker™ Dr. Jason Carthen is a former professional football player for the New England Patriots and a highly sought-after international speaker in the areas of leadership, motivation and identifying your purpose in life. He has delivered his own unique brand of inspiration, passion and practical ideas to people in over 1000 audiences worldwide. He is the Founder of Speak Life University™, which provides Business & Leadership Development programs for anyone interested in increasing their capacity to influence others positively through exceptional leadership. A prolific author, Dr. Jason has written over 150 articles and published three books related to leadership, business and personal development. His fourth highly anticipated book, Destiny Focused Leadership™ details the key behavioral traits of successful leaders that want to live and leave a legacy for their followers. View Guest page
Robert Ciolino is an executive producer for VoiceAmerica and enjoys working with talented, passionate people providing a world stage as a platform and assisting them to create outstanding, informative and captivating Internet radio shows.
Robert comes from the world of online marketing, web development, social media and has a passion for everything Internet. Robert says, "I feel very fortunate to be an Executive Producer for VoiceAmerica and truly enjoy producing quality programming for the leader in LIVE Internet Talk Radio."
In his spare time, Robert is an aspiring Ecopreneur - working on Ecobabble.com , which is an Internet gathering place for alternative eco solutions. Robert's goal is to engage, empower and encourage people to take action for a cleaner, healthier future. View Guest page
For 25+ years, Chris Coffey has been in the leadership development world and has coached hundreds of key leaders and successful people in developing leadership skills in order to become even more effective. Chris is dedicated to engage high-performing leaders whose organizations want to accelerate their development. Chris’ coaching style is straightforward and is built around nourishing the behaviors of successful people. Naturally curious and a life-long learner, Chris has the ability to take in the whole and synthesize out the essential. The underpinning of his coaching developed from this ability to understand the belief set of successful people and then determine how successful people get even better. Chris tailors this insight combined with coaching skill creating a custom developmental process advancing the positive aspects of leaders’ beliefs while overcoming the aspects that hold them back in order to assure measurable and sustainable growth. Chris is the author of the best seller “Secrets of a Leadership Coach Guidebook” along with Marshall Goldsmith and Daniel Farb. This work imparts wisdom from executive coaches to help increase personal and communication skills resulting in better leadership, personal interactions and team-building. In his newest book, “The New IQ: Innovative Questions,” leaders learn the skills of using various types of questions and statements that will help them change the course of interactions, engage in more productive conversations, and create the impact they are looking for. View Guest page
Bill Conaty spent 40 years with GE before retiring at the end of 2007. As senior VP for Human Resources from 1993 to 2007, he has long been recognized as a world leader in his field. In great measure due to the management development and training programs Bill engineered, BusinessWeek declared that GE had “the most talent-rich management bench in the world.” A profile in the same magazine praised him for taking “a department that’s often treated as a support function” and turning it “into a high-level business partner.” Following his retirement, Bill formed his own consulting company, Conaty Consulting LLC. His client base includes Clayton, Dubilier & Rice, and a host of Fortune 100 companies. Bill is active on the speaking circuit as a world leader in HR, and has been a featured guest on CNBC’s Squawk Box. He co-authored a book with Ram Charan titled “The Talent Masters: Why Smart Leaders Put People Before Numbers” which was published by Random House in November 2010 View Guest page
Jay Conger is one of the world’s experts on leadership. You will see him quoted in the Wall Street Journal and other business periodicals analyzing people and trends in the executive suite and in the boardroom. In recognition of his extensive work with companies, Business Week named him the best business school professor to teach leadership and one of the top five management education teachers worldwide. The Financial Times ranked him as one of the world’s top management educators. As an executive educator and consultant, he has worked with over four hundred organizations in his twenty-five year career.
He is the Henry Kravis Chaired Professor of Leadership at Claremont McKenna College in California. As the faculty chair, he directs the Kravis Leadership Institute at Claremont McKenna College, one of the nation’s leading academic centers for leadership development and research. He is also a senior research scientist at the Center for Effective Organizations at the University of Southern California.
Author of over one hundred articles and book chapters and fourteen books, he researches leadership, organizational change, boards of directors, and the training and development of leaders and managers. He is one of a handful of authors who have published multiple articles in the Harvard Business Review. His most recent books include Boardroom Realities (2009) and The Practice of Leadership (2007).
Jay has taught at the Harvard Business School, INSEAD (France), the London Business School, McGill University, and the University of Southern California. He was awarded by the Center for Creative Leadership their prestigious H. Smith Richardson Fellowship for his research on leadership. His insights have been featured in Business Week, The Economist, The Financial Times, Forbes, Fortune, The LA Times, The New York Times, San Francisco Chronicle, Training, The Wall Street Journal, and Working Woman. View Guest page
Robert A. Cooke, Ph.D. is CEO of Human Synergistics International and Associate Professor Emeritus of Management at the University of Illinois at Chicago. He was previously an Associate Research Scientist at the University of Michigan’s Survey Research Center and a Visiting Scholar at Stanford University. He received his Ph.D. in Organizational Behavior from the Kellogg School of Management, Northwestern University, where he was a National Defense (Title IV) and Commonwealth Edison Fellow. Dr. Cooke specializes in the development and validation of surveys used for individual, group, and organization development. His surveys—including the Organizational Culture Inventory, Leadership/Impact®, and Group Styles Inventory™--have been translated into numerous languages and used in thousands of organizations throughout the world for organizational development and research purposes. He is also the author of more than 75 articles, chapters, and technical reports. Cooke’s research has been selected for the William Davis Memorial Award for outstanding scholarly research and the Douglas McGregor Memorial Award for Excellence in the Applied Social Sciences. His teaching has been recognized with the MBA Professor of the Year Award and the Alumni Award for Outstanding Teaching at the University of Illinois at Chicago. View Guest page
Laura Crawshaw, Ph.D., BCC
With over thirty years' experience as a psychotherapist, corporate officer, executive coach, researcher, and author, Dr. Laura Crawshaw founded the Executive Insight Development Group in 1994 and The Boss Whispering Institute in 2009. Executive Insight specializes in coaching leaders at all levels, and has served an international clientele of organizations, including over 40 Fortune 500 companies and the United Nations.
The Boss Whispering Institute is dedicated to research and training in the field of coaching abrasive leaders. More specifically, the Institute’s mission is to reduce individual and organizational suffering caused by workplace bullying. Laura speaks and trains coaches worldwide and is the author of “Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace” (Jossey-Bass, 2007), among other publications. Dr. Crawshaw can be reached at email@example.com View Guest page
Mark C. Crowley is the author of “Lead from the Heart: Transformational Leadership For The 21st Century.” Mark spent 25 years in the banking and financial services industry before writing his book. His most recent role was Senior Vice President and National Sales Manager at one of the nation’s largest financial institutions – where he was named “Leader of the Year.” In “Lead from the Heart,” Mark presents irrefutable evidence that the solution leaders need in order to fully re-inspire their workforces lies in the last place traditional business would seek to find it: the human heart. Mark is a regular leadership contributor to Fast Company Magazine and has been published by Reuters, The Seattle Times, The Huffington Post and CEO Magazine, Great Britain. “Lead from the Heart” now is being taught at the Northern Arizona University’s School of Entrepreneurship, San Diego State University and Embry Riddle University. View Guest page
US Technology Industry, People & Change Leader
Antonia Cusumano Binetti is a Principal and leader in PwC's Global Human Capital practice. She currently serves as the Technology Industry Human Capital & Strategic Change Leader; and, formerly served as the US Organization Change Management Leader.
Toni has nearly 20 years of experience helping global businesses achieve their business strategies through organization and people. She is passionate about co-creating innovative solutions that help solve for the stickiest people and HR issues. How do you use Analytics to strategically plan your workforce? How do you create more agility in your organization to move faster to market? How do you embed a customer-focused culture as you move your business to the Cloud? How do you find the right talent, with the right skills to deliver on your priority programs ...and, retain that talent? Are you leveraging social to create a Connected Employee Experience to unleash the passion in the (sometimes) five generations in the workforce?
Antonia holds two Bachelor’s degrees from the University of California at Davis; a Master’s degree in Communication Management from the University of Southern California Annenberg School for Communication; and, a dual MBA degree from the Haas School of Business at University of California, Berkeley, and Columbia Business School.
She is author of several white papers including:
* Take Your Mark: How Technology Companies can use workforce planning strategies for a smarter business, 2012
* The Change Trifecta: Measuring ROI to maximize change effectiveness, 2012
* Addressing the Change Constant: Successful change from the inside, 2012
* People: The key to successful Shared Services & Outsourcing, 2012 View Guest page
Mike Derezin helped launch LinkedIn’s Sales Solutions, the company’s offering for sales professionals and sales organizations. He is responsible for leading and scaling the global field sales and product consulting teams. Passionate about how social media has positively disrupted the way the world sells, Mike is an engaging speaker and thought-leader on social selling. Before his current role as Vice President of Sales Solutions, Mike led LinkedIn’s Global Pre-Sales and Research teams.
Mike is a lifelong entrepreneur, having founded several companies, including an emerging markets financial services company that was acquired by Thomson Reuters. In between entrepreneurial ventures, Mike advised Fortune 500 companies and private equity firms as a consultant at Bain & Co. Mike graduated from UC Berkeley with Phi Beta Kappa honors and holds an MBA from Stanford Business School. View Guest page
Phil Dixon is the CEO and Founder of Academy of Brain-based Leadership (ABL) and is a leading expert in applying the latest knowledge from the field of integrative neuroscience into the areas of leadership development, organizational & cultural change and coaching. During a 40 year career ranging from IT, Learning & Development and Neuroscience, en route Phil has worked in both the private and public sectors, has established two management consulting firms and has lived, worked and/or taught in 21 countries. Phil’s passion is the application of the field of neuroscience to leadership; this has led to the publication of a recent paper in the NeuroLeadership Journal: Turn the 360 Around – a Brain-Based approach to giving feedback, and a chapter on Performance Management in the recently released book Optimizing Talent. He is a frequent speaker on the topic of brain-based leadership and is in the process of writing a book “SAFETY: Using Your Brain for a Change.” View Guest page
Lee Elias’s credentials are rooted in sports, marketing, and management. In addition to his first book, “Think Like a Fan: Invest in Your Fans So They Invest in You,” Lee is the founder/owner of two businesses; the Game Seven Group - a consultancy that helps businesses and sports teams find success on and off the field of play (www.gamesevengroup.com) and Hockey WrapAround, LLC (www.hockeywraparound.com) which provides an ice hockey training aid. Lee is also a semi-professional ice hockey coach and in his first year with the coaching staff of the Peterborough Phantoms in the United Kingdom, the Phantoms won the 2015 Playoff Championship of the English Premier Ice Hockey League (EPIHL). Lee’s second book titled, "WIN: What Every Team Needs to Know to Create a Championship Culture," is set to be published in 2016. View Guest page
Karam Filfilan is experienced in the recruitment and education sectors currently working as Deputy Editor of Changeboard, with a particular focus on developing the title's Middle East readership. View Guest page
Dr. Jac Fitz-enz
Dr. Jac, as he is known worldwide as the father of human capital analytics. He has published 14 books and over 450 articles.
Prior to becoming a novelist, he was a naval intelligence officer and in international consultant working in 46 countries where he trained nearly 100,000 people on return on investment and predictive analytics. Two of his books, Human Value Management (1990) and The ROI of Human Capital (2000) won the Book of the Year Award from the Society for Human Resources Management. His books are translated into Chinese, German, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish and Turkish. View Guest page
Dr. Marshall Goldsmith has been recognized as one of the top ten Most-Influential Business Thinkers in the World and the top-ranked executive coach at the 2013 biennial Thinkers50 ceremony in London. His new book “Triggers” will be published May 19, 2015. Dr. Goldsmith is the author or editor of 35 books, which have sold over two million copies, been translated into 30 languages and become bestsellers in 12 countries. He has written two New York Times bestsellers, “MOJO” and “What Got You Here Won’t Get You There” – a Wall Street Journal #1 business book and winner of the Harold Longman Award for Business Book of the Year. His new book “Triggers: Creating Behavior that Lasts – Becoming the Person You Want to Be” will be published May 19, 2015. Marshall’s global professional acknowledgments include: Harvard Business Review – World’s #1 Leadership Thinker, Institute for Management Studies – Lifetime Achievement Award (one of only two ever awarded), American Management Association - 50 great thinkers and leaders who have influenced the field of management over the past 80 years, BusinessWeek – 50 great leaders in America, Wall Street Journal – top ten executive educators, Forbes – five most-respected executive coaches, Leadership Excellence – top ten thinkers on leadership, Economic Times (India) – top CEO coaches, Harvard Business Review (Poland) – Leadership Thinker of the Decade, CEO Global (Canada) – World’s #1 Leadership Speaker, Economist (UK) – most credible executive advisors in the new era of business, National Academy of Human Resources – Fellow of the Academy (America’s top HR award), World HRD Congress – global leader in HR thinking, Tata Award (India) for Global HR Excellence, Fast Company – America’s preeminent executive coach and Leader to Leader Institute – Leader of the Future Award. His work has been recognized by nearly every professional organization in his field. View Guest page
Catherine Hambley, Ph.D
Catherine Hambley, Ph.D is a senior consultant and one of the founding partners of Academy of Brain-based Leadership (ABL). She has served as a strategic business partner to leaders and organizations that are looking to enhance their effectiveness and ensure the success of their people and organizations. In her work as a consulting psychologist, Catherine translates relevant neuroscience into practical applications in the areas of leadership development, executive coaching, organizational culture, navigating change, strategic planning, and building successful, high performing teams. As both an internal and external consultant, Catherine has worked across a broad set of industries and organizations, including Fortune 100 and 500 companies, governmental agencies, privately held businesses, start-up companies, and non-profit organizations. As a psychologist, she brings an understanding of people, relationships, systems, and effecting lasting change. View Guest page
Bill Hawkins is an expert in leadership development and executive coaching. As a founding member of the Marshall Goldsmith Group he has worked with over twenty Fortune 500 Companies in seventeen countries on five continents. He also coaches leaders individually to increase personal effectiveness. Bill began his career with a division of Johnson & Johnson. He then joined Boston Scientific Corporation as Director and then VP of Sales and Marketing. For the last twenty years Bill has worked with organizations to identify and develop high potential leaders. He has designed and facilitated leadership education workshops for clients on five continents. He also coaches leaders individually to increase their personal effectiveness. With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to “real world” situations. View Guest page
Sally Helgesen, ranked by Leadership Excellence magazine as one of the 50 top authorities on leadership, is credited with bringing the language of inclusion into business. "The Web of Inclusion: A New Architecture for Building Great Organizations," which she published in 1995, was cited in The Wall Street Journal as one of the best books on leadership of all time.
Sally is the author of five other books, most recently "The Female Vision: Women’s Real Power at Work," which explores how women’s strategic insights can strengthen their careers and benefit their organizations. Her best-selling "The Female Advantage: Women's Ways of Leadership," hailed as “the classic work” on women's leadership styles, has been continuously in print for 25 years and translated into 12 languages.
Sally develops leadership programs for corporations, partnership firms, universities and associations. Clients include Google, Chevron, Microsoft, IBM, Johnson & Johnson, Lincoln Financial, Leadership California, The World Bank Group, Hewlett Packard, The West Point Military Academy, The Global Forum on Women, Society and the Economy, Paris; Roschier LLP Helsinki, ING Amsterdam and The Distributed Education Network, Oslo. She has consulted with UNDP on building more inclusive country offices in Africa and Asia, led seminars at the Harvard Graduate School of Education and Smith College, and been visiting scholar at Northwestern University, U-Nordic in Stockholm and the Lauriston Institute in Melbourne AU.
Sally is a contributing editor to Strategy + Business magazine and a member of the International Women’s Forum. Articles about her work have been featured in Fortune, The New York Times, Fast Company, and Business Week. She lives in Chatham NY. View Guest page
Maya Hu-Chan is an international management consultant, executive coach and author. She is rated Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership.
Maya was born and raised in Taiwan and lives in San Diego, California. She specializes in global leadership, executive coaching and cross-cultural business skills.
Harvard Business School has chosen her book “Global Leadership: The Next Generation” to be one of their Working Knowledge recommended books. She is also the contributing author for ten books on leadership and management.
Since 1988, Maya has trained and coached thousands of leaders in “Global Fortune 500” companies and public sectors throughout The Americas, Asia, and Europe. She has lectured at the Brookings Institution, University of California San Diego, University of Southern California, Pennsylvania State University, and University of Chicago. View Guest page
Jason Jennings is a researcher and one of the most successful and prolific business and leadership authors in the world. He began his career as a radio and television reporter and was the youngest radio station group owner in the nation. Later, he founded Jennings-McGlothlin & Company, a consulting firm that became the world’s largest media consultancy. He traveled the globe in search of the world's fastest companies for his landmark book, "It's Not the Big That Eat the Small - It’s the Fast That Eat the Slow." Within weeks of its release it hit the Wall Street Journal, USA Today and New York Times Bestsellers Lists. Now published in 32 languages, USA TODAY named it one of the top 25 books of the year! Critics call his books, “extraordinarily well researched, insightful, crisply written, accessible, intriguing and a vital resource for everyone in business,” and USA TODAY calls Jennings one of the three most in-demand business speakers on the planet. View Guest page
As President & CEO, Margaret Keane brings with her a passion for emerging technology and employee development, both of which have solidified her reputation as a leader in the field. Margaret led the Retail Card platform at GE Capital as President and CEO beginning in 2004, later expanding her responsibilities to become President & CEO of the GE Capital Retail Finance business in 2011. In her 18 years at GE Capital, she held additional leadership roles spanning consumer finance, vendor financial services, operations and quality. She began her career at Citibank, where she provided leadership in Sales, Marketing and Operations over the course of 16 years. As a leader, Margaret is also known for championing her employees, having initiated several development programs at GE Capital and serving on the cabinet of the GE Women’s Network. She expanded the business focus on e-commerce and mobile capabilities, developing new tools for business clients and consumers alike. View Guest page
Jared Kleinert is the co-founder/co-author of 2 Billion Under 20, Founder of Kleinert Ventures, and in-demand public speaker. 2 Billion Under 20 is the eye-opening book, community, and larger organization dedicated to helping the 2 billion people in the world 20 and under to find and act on their passions in life, work together to solve the world's most pressing problems, and entice the other soon-to-be 6 billion people on the planet to do the same and support Millennials in their goals and ambitions. He previously was an early team member at enterprise software start-up 15Five, as well as edtech start-up Learnist, and successfully started (and spectacularly failed) two start-ups of his own at 15 and 16 years old. At 17, he was named the "Definition of Social Entrepreneur" on Forbes, and has since also appeared in Fast Company, Techcrunch, Business Insider, Huffington Post, and other media outlets. View Guest page
Ed Kless joined Sage in July of 2003 and is currently the senior director of partner development and strategy. He develops and delivers curriculum for Sage business partners on the art and practice of small business consulting including the Sage Consulting Academy, Business Strategy and Customer Experience Workshops. He also serves as the liaison to the Sage Leadership Association. Prior to joining Sage, Ed worked with Tipping Point Advisors, an organization dedicated to the growth and development of software implementation partners. In 1996, he co-founded Third Wave Business Systems, a Microsoft Dynamics GP partner that grew to 20 team members and $5 million in revenue. At Third Wave, Ed developed the implementation methodology and led the CRM and ERP consulting teams. Ed is a frequent contributor to industry publications, including the Journal of Accountancy, Harvard Business Review and HR.com, and has spoken at many conferences worldwide on project management, pricing, and knowledge workers. View Guest page
Kory Kogon is FranklinCovey’s Global Practice Leader for Productivity, focusing her research and content development around time management, project management, and communication skills. She is co-author of “The Five Choices - The Path to Extraordinary Productivity and one of the authors of the following FranklinCovey work sessions: The 5 Choices to Extraordinary Productivity®, Project Management Essentials for the Unofficial Project Manager™, and Presentation Advantage®. Kory brings more than 25 years of business expertise, from frontline positions to an executive team member. In 2005, Utah Business Magazine honored Kory as one of the Business Women to Watch in Utah. In 2012, Kory earned a Certificate of NeuroLeadership Foundations from the NeuroLeadership Institute, of which she is an ongoing member. She lives in Tucson, Arizona. View Guest page
Srini Koushik is the chief technology officer for Magellan Health. In this role, he works with and leads a team of talented professionals delivering innovative technology and data-enhanced products and services that improve patient outcomes and care for people who need it the most.
Koushik was elected to the IBM Academy of Technology, and was named an IBM Distinguished Engineer in 1996 and owns two patents in the field of software engineering. He was named an Elite 8 CIO by Insurance and Technology (2002), a Top 25 CTO by Infoworld (2004), a Top 10 All-Star in the financial services industry by TechDecisions (2007), and a Computerworld Premier 100 Technology Leader (2014).
He is an Open Group Distinguished Certified Architect, has published several articles, as well as Patterns for E-Business, a book he co-authored in 2001. He has published e-books on digital business, agile IT and innovation. He is also a frequently invited speaker at several industry conferences. View Guest page
Jim Kouzes is the Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University and the coauthor with Barry Posner of the internationally award-winning and best-selling book, "The Leadership Challenge," with over 2 million copies sold. Jim has co-authored over thirty other books, including "The Truth About Leadership, Credibility, Encouraging the Heart, and A Leader’s Legacy," as well as the "Leadership Practices Inventory" (LPI)—the top-selling off-the-shelf leadership assessment in the world. The Wall Street Journal named Jim one of the ten best executive educators in the U.S., and in 2009 he received the Distinguished Contribution to Workplace Learning and Performance Award from the American Society for Training and Development (ASTD). He was presented the Thought Leader Award by the Instructional Systems Association in 2009. Jim has also been recognized as one of HR Magazine’s Top 20 Most Influential International Thinkers in 2010-2013 and as one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America in 2010-2015. View Guest page
Harry Kraemer Jr
Harry Kraemer Jr. is an executive partner with Madison Dearborn Partners, a private equity firm based in Chicago, Illinois and a Clinical Professor of Management and Strategy at Northwestern University’s Kellogg School of Management. He was named the 2008 Kellogg School Professor of the Year. Harry is the author of two bestselling leadership books: “From Values to Action: The Four Principles of Values-Based Leadership” and “Becoming The Best: Build a World-Class Organization Through Values-Based Leadership”.
He is the former chairman and chief executive officer of Baxter International Inc., a $12 billion global healthcare company. He became Baxter's chief executive officer in January 1999, and assumed the additional responsibility of chairman of Baxter's board of directors in January 2000. View Guest page
Jean Lee is driving change and transformation with a people-first focus. She is a Partner in PwC’s People and Organization practice and helps a wide range of organizations through mission-critical business shifts through people, technology and culture strategies. She is passionate about achieving real change and a new way of doing things. Lately, she’s talking a lot about the employee and digital experience and the imperative that companies must embrace to re-think the ways in which to engage employees in a meaningful and sustainable way. Jean holds an MBA from the Kellogg Graduate School of Management and a B.S. from the University of Illinois Urbana-Champaign. View Guest page
James D Ludema
Dr. James D. Ludema is the Co-founder and Director of the Center for Values-Driven Leadership and a Professor of Global Leadership at Benedictine University. He is Past Chair of the Academy of Management’s Organization Development and Change Division and is the author of two books and dozens of articles on leadership, strategy and organizational change. His book, “The Appreciative Inquiry Summit: A Practitioner’s Guide for Leading Large-Scale Change,” is widely considered a classic in the field. Dr. Ludema has lived and worked in Asia, Africa, Europe, Latin America and North America and has served as a consultant to a variety of organizations including GlaxoSmithKline, Merck, BP, McDonald’s, John Deere, USG, U.S. Cellular, the US Navy, World Vision, and many local and international NGOs. Dr. Ludema received his Ph.D. in Organizational Behavior from Case Western University and a B.A. in Philosophy from Calvin College. View Guest page
Known as a culture transformation expert with a special emphasis on conflict intervention, Jeanne is the founder and CEO of The Culture Group where she helps businesses create and maintain thriving workplace environments.
A licensed psychotherapist with a Master’s Degree in Social Work, Jeanne has 20 years of experience in private counseling practice working with teenagers, families, women in transition and couples doing therapy and therapy retreat weekends.
Whether it’s to an audience of 10 or 10,000, Jeanne’s ability to instantly connect with people, combined with her passion for sharing heartfelt, experience-driven business stories and life lessons, makes her a much sought after speaker and presenter.
Jeanne and her husband of 34 years, Marc, are owners of the oldest family name in Chicago pizza, Lou Malnati’s Pizzeria. Additionally, Jeanne is author of the upcoming book, “The Little Book of Clean & Clear Communication: Fresh and Simple Tools to Transform You and Your Team.” View Guest page
Elliott Masie is a provocative, engaging and entertaining futurist, analyst and speaker - focused on the changing world of the workplace, learning and technology.
He is the editor of Learning TRENDS by Elliott Masie, an Internet newsletter read by over 57,000 business executives worldwide, and a regular columnist in professional publications, including CLO Magazine. He is the author of a dozen books, and is the convener of Learning 2016.
Elliott is known as a highly approachable speaker and trainer, blending humor, applicable stories of best practice and high levels of audience involvement. Over the past thirty years, he has presented programs, courses and speeches to over 2,200,000 professionals around the world. He lives in Saratoga Springs, owns thoroughbred horses, is a producer/investor in Broadway shows including the TONY Award Winning Kinky Boots, as well as An American in Paris, Macbeth, Allegiance, Unknown Soldier, SpongeBob the Musical and more. View Guest page
John Mattone holds a B.S. Degree in Management and Organizational Behavior from Babson College and an M.S. in Industrial/Organizational Psychology from the University of Central Florida. John serves as a Sr. Talent Management Consultant and Master Executive Coach for Executive Development Associates (where he formerly served as President) and he was recently named President of the International Center for Business Communication (and ICBC’s first Hall of Fame inductee). John is also a strategic partner of India-based, Global Management, Inc. John is a member of numerous professional associations and is also one of eight executive coaches worldwide who has been awarded the prestigious Master Corporate Executive Coach (MCEC) certification by ACEC. View Guest page
Walter McFarland is the founder of Windmill Human Performance, a consulting firm specializing in Leadership, Learning and Change. He was previously a Senior Vice President at Booz Allen Hamilton leading the global business in HR, Learning, and Change. Walter’s clients include Global Fortune 500 companies, not-for-profit organizations and government agencies. His work in large-scale organizational change has earned: the Hammer Award, the IRS Commissioner’s Award, and the Smithsonian Institution’s Innovation Award. Walter is co-author (with Susan Goldsworthy) of Choosing Change and has chapters in the current editions of the ASTD Handbook and the Handbook of Neuroleadership. Walter holds an MPA degree from Southern Illinois University; an MA in Government from Georgetown University, a Specialist of Education degree in Human Resource Development from George Washington University, and an MSc degree in Organizational Change from HEC Paris and Oxford University. View Guest page
Rita Gunther McGrath
Rita Gunther McGrath has been recognized as one of the Top 10 Most Influential Business Thinkers by Thinkers50 in 2015 and 2013. Thinkers50 presented Rita with the Distinguished Achievement Award for Strategy in 2013.
Rita was voted HR Magazine’s Most Influential International Thinker, writes regularly for Fortune magazine’s online edition, authors a regular column, “The Entrepreneurial Strategist” for Inc. magazine and blogs regularly at HBR.org. Rita is also one of the Wall Street Journal’s Experts. She is one of the most widely published authors in the Harvard Business Review, including the best-selling “Discovery Driven Planning” (1995), which was recognized as an early articulation of today’s “lean” startup philosophy and has been praised by Clayton Christensen as one of the most important ideas in management – ever. She is a highly respected academic researcher whose work has won awards from the most prestigious management journals. View Guest page
Lisa Earle McLeod
Lisa Earle McLeod is a sales leadership expert and best-selling author. Her newest book, “Selling with Noble Purpose,” hit the best-seller list within one month of publication. McLeod writes leadership commentary for Forbes.com and has been featured in major news outlets such as Fortune, The New York Times, and The Wall Street Journal. She has appeared on the Today Show, the NBC Nightly News and Good Morning America. Her previous book, “The Triangle of Truth,” was named by the Washington Post as a Top Five Book For leaders. Her first book, “Forget Perfect” was featured on Good Morning America and Oprah.com. McLeod’s programs center on how organizations and leaders can drive better results by instilling a greater sense of purpose. A greater sense of purpose enables people to close more business, become more effective leaders and lead happier lives. View Guest page
Lee Murphy, Ph.D., CPA is the founder & CEO of Integrated Case Management L3C (ICM3), a social entrepreneurial venture dedicated to transforming the health of patients with multiple chronic conditions.
Through his vision and facilitation, he co-created an integrated approach to patient lifestyle change in a population that is not supported by the current health care/insurance industries. ICM3 does this by inspiring change & igniting hope through life-altering pathways to renewed health and well-being by integrating the physical, mental and financial aspects of life.
Compassion & trusting relationships is the heart of ICM3. With expert guidance and support every step of the way, participants recognize their potential to change and discover their unique pathways to renewed health & vitality. ICM3’s “whole person” approach helps individuals with multiple chronic conditions achieve and maintain holistic health; transforming lives and in turn impacting businesses’ long-term success. View Guest page
Liz Murphy is the Chief Executive Officer at CampusWorks, a professional planning consulting firm for higher education. She also serves as Secretary of the Board of Directors of the company. Liz joined CampusWorks after 21 years of experience within higher education, working in the marketing and professional services fields for Datatel. In her career, Liz has developed small organizations into leading brands and has held service-related positions throughout the higher education community for eight years. Liz graduated from the University of Scranton, where she earned degrees in Communications and Philosophy. She continued her education and received her Master’s in Management from the University of Maryland. Liz is Chairman of the Board of Directors of the Lupus Foundation of America, DC MD VA, and has served for five years as their Development Committee Chairman. She is a frequent motivational and industry speaker at universities and national conferences. View Guest page
Shawn Murphy is the CEO and Founder of Switch & Shift, a boutique consultancy and advisory firm dedicated to developing and advancing positive organizational business and leadership practices. He’s been recognized by Inc.com and The Huffington Post for his work on developing leaders for the future of the work. Shawn was hand-picked to be part of IBM’s elite Futurist Group that advises and gives input on topics related to new ways to work. You can listen to Shawn and his business partner interview thought leaders in their weekly podcast, The Rebel Leader.
Shawn’s debut book, "The Optimistic Workplace: Creating an Environment that Energizes Everyone," shares path-breaking beliefs and simple techniques to help leaders at all levels positively shift how people not only perform but how they feel while at work. View Guest page
David Nour is an enterprise growth strategist and the thought leader on Relationship Economics® - the quantifiable value of business relationships. In a global economy that is becoming increasingly disconnected, The Nour Group, Inc. has attracted consulting engagements from clients such as Siemens, Disney, KPMG and over 100 other marquee organizations in driving unprecedented growth through unique return on their strategic relationships.
Nour has pioneered the phenomenon that relationships are the greatest off balance sheet asset any organizations possesses, large and small, public and private. He is the author of several books including the bestselling "Relationship Economics," "ConnectAbility," "The Entrepreneur’s Guide to Raising Capital" and "Return on Impact - Leadership Strategies for the Age of Connected Relationships." Learn more at www.NourGroup.com View Guest page
Award-winning international Human Resources and Leadership Consultant, with over 25 years’ experience, versed in HR, leadership development, teambuilding, and organizational development. Ms. Novak has developed HR policies, consulted with gender equity teams, and facilitated numerous training sessions. In 2014, she earned Certification in StrengthsFinder® from Gallup®. Her international experience includes Europe, Asia and Africa as well as North America. She is currently Sr. Associate HR/Change Management for the USAID Engendering Utilities Program.
Ms. Novak is the author of two business books and numerous articles. She is a sought after speaker having addressed international conferences, including ATD (Association for Talent Development), SHRM (Society for Human Resource Management) and the World HRD Congress, Mumbai, India. View Guest page
Robert heads Radio Flyer Inc., the business founded by his grandfather in 1917. Radio Flyer is an iconic brand that holds a special place in people's hearts because it instantly transports them to a happy time — to the best parts of childhood. Robert works with a wonderful group of passionate "Flyers" whose mission is to create products that bring smiles to kids of all ages and create warm memories that last a lifetime. Company sales have grown significantly as a result of Robert’s focus on building a vibrant, creative team. The product line has expanded to include tricycles, scooters, and other ride-ons featuring innovative features and beautiful design. View Guest page
Tony Pottle is the Chief Business Development Officer, and one of the founding partners of the Academy of Brain-based Leadership (ABL). He has a personal vision of reaching millions of people through personally touching thousands of lives. Prior to ABL, Tony was the Global Director of Education for the NeuroLeadership Institute, responsible for sales, content quality and delivery excellence of the education programs supporting thousands of students in over 40 countries worldwide. There he led the creation of a Joint Venture with Pepperdine University to create a “Blended” learning program for the business executive. Tony holds an Executive Masters in the Neuroscience of Leadership, a Post Graduate Certificate in the Neuroscience of Leadership from Middlesex University in London, and a Bachelor's degree in Computer Science and Business from the University of Maine. View Guest page
Lynda Prendergast, Ph.D.
For over 25 years, Lynda has successfully enhanced the leadership performance of individuals and teams in highly competitive business environments. She founded Insight Leadership Partners and focuses her practice on leadership development, coaching abrasive leaders and conducting team interventions that lead to more successful and satisfying team processes.
Some of the clients Lynda has served are: The Boeing Company, Morgan Stanley Financial Services, Microsoft, University of Washington, American Bankers Association, Fluor Daniel Wright Consulting Engineers, Puget Sound Health Care System, Wells Fargo, and Regents Blue Shield. Lynda has consulted internationally including leadership development projects in Eastern Europe.
Lynda earned a Ph.D. in Human and Organizational Systems from Fielding Graduate University and a Masters in Organizational Communication from the University of Washington. She is active in the Society for Human Resource Management and a member of the Boss Whispering Institute. Her book, “Dreams at Risk: A Book About Men, Meaning and Misery” will be published next year. View Guest page
Dan Radecki is the Chief Scientific Officer at the Academy of Brain-based Leadership (ABL), which offers a scientifically validated, brain-based approach for future-oriented leaders and organizations interested in optimizing their performance, relationships and health. Dan has worked in the corporate world for over 20 years and his passion is in leveraging his knowledge of behavioral neuroscience to create an optimal model of leadership. In 2009 he created the content for the educational arm of the NeuroLeadership Institute and served as the lead professor and advisor for the Master of Science program in the Neuroscience of Leadership. Dan has been published in the Harvard Business Review, and has lectured internationally on topics such as the neuroscience of bias, creativity, leadership wisdom, the aging brain, the biology of collaboration and the impact of stress on the brain. He is currently on the MPS Human Resources Management Board of Directors at Georgetown University. View Guest page
Nazneen Razi is Senior VP and Chief HR Officer for Health Care Service Corporation, the largest customer owned healthcare provider in the U.S. Prior to joining HCSC, Nazneen was Executive VP and Chief Global HR Officer for JLL, a leading global commercial real estate company. She has over twenty-five years’ experience leading HR organizations at national and global firms such as Comdisco, Inc. and CNA Insurance Companies. Nazneen earned a PhD in Organizational Development and an MBA from Benedictine University in Lisle, Illinois, where she also served as adjunct faculty for the MBA programs. She currently serves on the Board of Governors of the American Health Policy Institute and the Board of the Hyderabad Foundation of Chicago. Nazneen has co-authored the book “Winning with Transglobal Leadership,” with Dr. Linda Sharkey, that was published by McGraw-Hill in May, 2012. View Guest page
Ken Rochon is a renaissance man. He loves the arts & sciences. He has authored 12 books on a multitude of topics to include children, linguistics, marketing, networking, & travel. His current book 'Keep Smiling: Shift Happens!' has caused a movement of celebrities & leaders to want to join in helping remind the world positivity attracts positive power.
Ken is considered a humanitarian & philanthropist for the hundreds of events he & his company volunteer to support & market each year. His desire to inspire living a purpose driven life caused him to create The Umbrella Syndicate to support authors, leaders & speakers. He is a specialist in creating 'Social Proof Viral Campaigns' for some of the top events, leaders, non-profits & organizations.
The Umbrella Syndicate (T.U.S) is a hybrid Media / PR company. They specialize in promoting, capturing & creating social proof viral campaigns. View Guest page
James O. Rodgers
James O. Rodgers CMC, MBA was recently elected to be a Fellow of the Institute of Management Consultants (IMC-USA). The Fellow of the Institute is the highest honor awarded in the management consulting profession.
Jim has been called a “keen observer of business from many perspectives” and is acknowledged by his colleagues as the leading strategist in the field of diversity and inclusion.
Jim is the author of the groundbreaking book Managing Differently: Getting 100% from 100% of your people 100% of the time which has been adopted as source material for a number of major MBA programs including Kellogg School of Management.
James has provided advice and counsel to over 200 companies including industry giants such as Coca-Cola, Johnson & Johnson, the Southern Company, AT&T, ThyssenKrupp and the YMCA.
Jim teaches business owners and executive teams how to create tangible results by effectively managing people and valuing differences View Guest page
Chris Roebuck has an innovative and highly effective approach to leadership due to his unique experience:
He has successfully delivered leadership initiatives in major organisations to a high quality level. One is part of a Harvard Case Study.
He is a Visiting Professor of Transformational Leadership at the respected Cass Business School in London so knows the key evidence for success.
He is an ex-military officer so has personal experience of delivering excellence in even the toughest conditions.
He regularly discusses leadership success with some of the world’s leading CEOs who offer to be interviewed by him.
As a result, he has developed a unique, inspiring but simple & practical approach to leadership. Mach 2 leadership – the combination of entrepreneurial, engaging, ethical and effective leadership. So his focus is not on theory but on what really works in day to day for leaders at all levels to achieve success.
His book “Lead to Succeed” is available on Amazon. View Guest page
Jan has over 25 years of business experience and has held executive roles in business development, marketing, sales, training, product management, and as a CEO. As a professional speaker, Jan presents the self-reliant leadership principles contained in his book The Littlest Green Beret: On Self-Reliant Leadership to business leaders across the U.S. and Europe. Half the proceeds of Jan’s book are distributed to the Green Beret and Special Operations Warrior Foundations. Jan also serves as a Senior Advisory Council Member for the Colorado ESGR (a Department of Defense volunteer program) and as a Mentor & Advisory Group Member of the University of Colorado Denver Boots to Suits program. Jan holds an MBA from the University of Phoenix, where his research focused on the effects of long-distance learning on job performance. He earned his undergraduate degree in Political Science from the University of South Florida, and was a Distinguished Military Graduate. Jan is a dual U.S. and Irish citizen with a special affinity for Ireland and the wilderness of the Western United States. View Guest page
Cathy Salit began her career as an upstart and risk-taker at the age of 13, when she dropped out of eighth grade and started an alternative school in an abandoned storefront in New York City. This unusual endeavor put Cathy on an uncharted life path, and she has dedicated her life to creating educational environments that challenge the status quo and offer innovative, high-impact learning and development experiences.
She co-founded Performance of a Lifetime (POAL), a consulting firm that helps leaders, teams, and organizations to grow their business by focusing on the human side of strategy. Cathy is also the author of Performance Breakthrough: A Radical Approach to Success at Work, in which she presents her revolutionary approach to learning and growing. View Guest page
Eric Schurenberg is the president and editor in chief of Inc. Previously, Schurenberg was the editor of CBS MoneyWatch.com and BNET.com and managing editor of Money. As a writer, he is a winner of a Loeb and a National Magazine Award. View Guest page
Janice is a member of the GE Human Resource function focused on leadership development and culture. She is currently leading an effort to drive a cultural transformation to make GE a simpler, faster and more customer-centric organization. Janice has been with GE for 19 years where she held a number of HR Leader positions at GE Corporate and GE Capital. She began her career with Pepsi-Cola Company where she worked for six years holding a number of positions in Human Resources. Her areas of passion and expertise are driving change; scaling efforts in large, diverse, global organizations; defining disruptive strategies and bringing them to life; living a healthy lifestyle, discovering the world and being a lifelong learner. Janice earned a Bachelor’s degree in Psychology from Muhlenberg College in Pennsylvania and M.A. in Organization Psychology from Columbia University in New York. View Guest page
From kid programmer in 1971 to Forbes cover story in 2003, Joy, Inc. author Richard Sheridan (U-M grad BS Computer Science '80, MS Computer Engineering '82) has never shied from challenges, opportunities nor the limelight. While his focus has always been around technology, his passion is actually process, teamwork and organizational design, with one inordinately popular goal: the Business Value of Joy! Sheridan is an avid reader and historian, and his software design and development team at Menlo Innovations didn't invent a new culture, but copied an old one ... Edison's Menlo Park New Jersey lab. Henry Ford's recreation of the Menlo Park Lab in Greenfield Village was a childhood inspiration! Six Inc. magazine revenue growth awards, invites to the White House, speaking engagements around the nation, numerous articles and culture awards and so much interest that they are doing a tour a day of the Menlo Software Factory™. View Guest page
David has been a high-level management & strategy consultant to companies like Sony, Hewlett Packard, Amazon, Office Depot, Lucent, CSC, Intel, NASA, and many start-ups. He has written five books about the Web and business, four of which have been bestsellers. He started one of the first web-design and strategy firms in San Francisco and sold it to KPMG in 1999. He has given over 100 professional speeches, many of them keynotes at tech or business conferences around the world.
As a proven innovator, David has been consulting, writing, and talking about "customer led" companies and the shift from push to pull for 15 years. David has been published by Forbes.com, The Harvard Business Review, and profiled in Fast Company. He currently blogs and writes at the following:
On the Web: www.businessagilityworkshop.com
On LinkedIn: www.linkedin.com/in/siegelventures
On YouTube: http://www.youtube.com/user/learnbusinessagility
On Twitter: @pullnews View Guest page
Caroline Stockdale has been a senior human resource executive and business leader for many years and has significant experience in reinventing and operationalizing performance and talent management, transformation and change. She has been the recipient of awards for innovation in HR and went on to build her own business, First Perform serving customers across multiple industry sectors. View Guest page
Roland L. Sullivan is an internationally renowned expert in organization development and change. He has led transformation and change journeys in over a thousand organizations in every major industry in 44 countries. In these transformation efforts, he applied Whole System Transformation, a modality that he coined and perfected over 50 years of practice. He has taught OD globally in 22 universities including the most recognized organization development and change program in the world - Pepperdine University. His significant publishing comprises hundreds of articles, chapters, and over 25 books, including his widely acclaimed book, "Practicing Organization Development," now in its 20th year and fourth edition (just released recently). As stated in the cover of the book, Practicing Organization Development builds on its reputation as the most practical, comprehensive, useful, and clearly written handbook on the topic of organization development. It is dubbed as the “bible” of OD. View Guest page
Alexandra Barton Taketa
Alexandra Taketa began her career running various non-profit organizations; where she first developed and discovered her passion for leadership and what makes people and teams successful. She is certified executive coach and an experienced Learning and Development professional. Alexandra has held senior Learning & Talent Development roles at Allergan, Gap Inc., and Mercer Management Consulting. She brings her passion and practical knowledge to coaching. Alexandra has worked with senior leaders of many Fortune 500 companies, non-profits and governmental organizations including: Gap Inc., Allergan, Motorola, AdFlight, Hewlett Packard, the Environmental Protection Agency, and Amigos de las Americas. She is the co-author of "What You Don’t Know About Listening (Could Fill a Book)," Business Edition. Alexandra is an expert at creating leadership and management development programs, adult learning, developing competency models, orchestrating succession planning, and facilitating cross-functional and enterprise-wide organization design initiatives. She thrives on working with leaders to build the skills necessary for success. Alexandra is an old soul, a natural teacher, and a masterful listener who brings a rich and dynamic spirit and energy to her work. She and her family are bi-coastal, living and spending time both on the East Coast and Southern California. View Guest page
Suhail Bin Tarraf
Suhail has been the committed leader of Tanfeeth since its inception in 2011. Previously he directed the Human Resource department for Emirates NBD with a cumulative background of over ten years expertise in the HR sector and financial services. As CEO, Suhail has driven Tanfeeth’s value-based business strategy, which invests heavily in it’s people, and operation of ‘Lean’ culture to ensure we deliver outstanding service excellence to Emirates NBD Groups growing customer base. View Guest page
Karl Thomas knows hospitality and brand management, thanks to 13 years of experience with Hilton Worldwide’s Hampton by Hilton brand. He’s served as an effective leader, equipping hotel general managers, team members, owners and management companies to drive robust revenue and best-in-class guest loyalty. As Senior Director of Hampton’s Brand Culture and Communications team, Thomas oversees a holistic campaign to create innovative tools, resources and educational experiences that infuse the culture of Hamptonality into every aspect of hotel operation. View Guest page
Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer.
On August 13, 2009, Bruce was honored to accept Toastmasters International’s most prestigious honor, the Golden Gavel. This honor is annually presented to a single person who represents excellence in the fields of communication and leadership. Past winners have included Stephen Covey, Zig Ziglar, Deepak Chopra, Tony Robbins, Ken Blanchard, Tom Peters, Art Linkletter, Dr. Joyce Brothers, and Walter Cronkite.
Bruce’s most recent books include the updated and expanded edition of Not Everyone Gets a Trophy: How to Manage the Millennials and Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent. View Guest page
NV "Tiger" Tyagarajan
Based in New York, Tiger is credited as one of the industry leaders who pioneered a new global business model and transformed a division of GE (formerly GE Capital International Services) into Genpact, a leading business process management and technology services company with $2.1 billion in annual revenues in 2013. With more than 66,000 employees across 25 countries, Genpact designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Tiger frequently writes and speaks about global talent issues, continuous skill development, and the importance of building a strong corporate culture. Tiger joined GE Capital in 1994 as head of Risk in India. After several different positions, he was promoted to the position of chief operating officer of Genpact in 2009, and was named president and CEO in June 2011. View Guest page
Ranked as the #1 management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative people in business, a top 5 coach in Forbes, and recognized on Thinkers50 as one of the world’s leading business thinkers, Dave Ulrich has a passion for ideas with impact. In his writing, teaching, and consulting, he continually seeks new ideas that tackle some of the world’s thorniest and longest standing challenges.
His bestselling books and popular speeches shape the corporate agenda. Dave has written 30 books and over 200 articles that have shaped three fields: organizations, effective leadership and the HR profession.
In helping shape the HR profession, he has been called the “father of modern HR” and “HR thought leader of the decade” by focusing on HR outcomes, governance, competencies, and practices. View Guest page
Brian O. Underhill, Ph.D. is an industry-recognized expert in the design and management of worldwide executive coaching implementations. Brian is the author of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders (Berrett Koehler: 2007). He is the Founder of CoachSource, the world's largest executive-coaching provider, with over 1,000 coaches in 43 countries, and the Alexcel Group. Additionally, he previously spent 8 years managing executive coaching operations for Marshall Goldsmith.
Brian’s next article on Microsoft's coaching program will appear in the forthcoming "Coaching For Leadership, Third Edition". He is an internationally sought-after speaker, addressing The Conference Board, Linkage, and regional ASTD, SHRM HRPS, PCMA events. View Guest page
Cy Wakeman is a dynamic international keynote speaker, business consultant, New York Times bestselling author, and global thought leader with over 20 years’ experience cultivating a revolutionary new approach to leadership. Grounded in reality, Wakeman’s philosophy has helped organizations and individuals all over the world learn to ditch the drama and turn excuses into results. View Guest page
Randall White is an executive development coach, leadership educator and internationally known author. He is a Principal in the Executive Development Group, an Adjunct Professor at the Fuqua School of Business, Duke University, and he teaches at Duke Corporate Education.
Randy's interests lie in where leaders come from, how they develop, and their eventual success. As co-author of “Breaking the Glass Ceiling,” he has had a major impact on the way women are viewed as leaders. His book, “Relax, It's Only Uncertainty,” co-authored with Phil Hodgson, expands their earlier research on how leaders can be more effective by embracing rather than avoiding uncertainty. Randy has also written in both popular and scientific outlets on leadership.
Recently he authored the capstone chapter in a new book, “The Perils of Accentuating the Positive.”
Randy holds an AB from Georgetown University, an MS from Virginia Polytechnic Institute and a PhD from Cornell. View Guest page
Sir Clive Woodward
As a coach and leader Sir Clive Woodward is synonymous with two of Great Britain’s most historic sporting achievements - England’s 2003 Rugby World Cup victory and Team GB’s London 2012 Olympic Games.
During his time as an International Rugby player Clive also established a successful business career; later in his career as coach he combined his experiences from both the sports & business arenas. Under Clive’s leadership the England team broke all records in becoming the world’s number one ranked team before becoming World champions in 2003.
In 2006 Clive joined the leadership team at the British Olympic Association as Director of Sport for Team GB where he worked with all key stakeholders in British sport to support our athletes and coaches at the Beijing, Vancouver and London Games. In preparation for London 2012, Clive also established his “One Team” philosophy across the 26 sports to drive performance under the intense pressure of a home games. View Guest page
Chris Worley is a director at the Center for Leadership and Effective Organizations and a Professor of Strategy at the NEOMA Business School. He is also a Senior Research Scientist at USC’s Center for Effective Organizations. A recognized leader in the field of organization development, agility, and organization design, he is the former Director of the Master of Science in Organization (MSOD) program at Pepperdine University and past chair of the Academy of Management’s Organization Development and Change Division. Dr. Worley’s most recent books include "The Agility Factor," "Management Reset," and "Built to Change." He co-authored "Organization Development and Change," the leading textbook in the field. View Guest page
In addition to co-authoring a New York Times bestseller, Chris Yeh has founded, invested in, or advised over 50 high-tech start-ups. He earned two Bachelor's degrees with distinction from Stanford University (Product Design Engineering and Creative Writing) and an MBA from Harvard Business School, where he was named a Baker Scholar. View Guest page
Denise Lee Yohn
Blending a fresh perspective, twenty-five years of experience working with world-class brands including Sony and Frito-Lay, and a talent for inspiring audiences, Denise Lee Yohn is a leading authority on building and positioning exceptional brands. Denise is the author of the bestselling book "What Great Brands Do: The Seven Brand-Building Principles That Separate the Best from the Rest" and the new book "Extraordinary Experiences: What Great Retail and Restaurant Brands Do."
Denise’s hard hitting, content-rich presentations have commanded the attention of audiences at international conferences, CEO peer groups, and corporate meetings. She enjoys challenging readers to think differently about brand-building in her regular contributions to Harvard Business Review and Forbes. Denise has regularly appeared on FOX Business TV and is a popular source for CNBC, The Wall Street Journal, The New York Times, and many other national and international media. View Guest page