Digitization: Changing the Utilities Customer Engagement

March 22, 2016
Hosted by Bonnie D. Graham

[Download MP3] [itunes] [Bookmark Episode]

Guest Information

Episode Description

The buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users–80 % of the world–connect via 8.6 billion devices (Radicati). Predictions: By 2050, electricity, natural gas and water demand will double or triple. Energy and water usage will soar as vehicles and mass transit go electric to transport 10 billion. Implications: The global networked economy needs clean, dependable, affordable electricity. Utilities customers expect more. The experts speak. Robert Thiele, OpenText: “Men have become the tools of their tools” (Henry David Thoreau). Jacqueline Robinson, DTE Energy: “Impossible is just a big word thrown around by small men who find it easier to live in a world they've been given than to explore the power they have to change it" (adidas Mission). James McClelland, SAP: “People don't care how much you know until they know how much you care” (Theodore Roosevelt). Join us for Digitization: Changing the Utilities Customer Engagement.

Digital Industries: Changing The Game, Presented by SAP

Tuesday at 9 AM Pacific Time on VoiceAmerica Business Channel

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our special series on how the world`s digitization is impacting YOUR industry, on Digital Industries: Changing The Game.

Learn how you can become a digital leader who takes your company across the finish line as you look ahead to the next wave of industry-specific digital solutions.

Digital Industries: Changing The Game, presented by SAP, can be heard live Tuesdays at 9 AM Pacific Time / 12 PM Eastern Time on the VoiceAmerica Business Channel.

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. In 2011, working at the enterprise software leader SAP, she successfully created, produced and hosted the weekly “Coffee Break with Game-Changers” business thought leadership roundtable radio series. Over the next eight years, she developed 45 additional series that attracted millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has also been engaged by other global enterprises to develop and host their radio and podcast series. What powers Bonnie’s passion for radio? She “loves speaking with smart people!”

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