Rockstone Consulting Talks Client Retention
June 20, 2016
Hosted by Shelley Hancock
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Retaining clients is at the heart of any business. If you can't keep that client coming back for more, you'll soon need to close your doors. Marketing has certainly changed since I opened my first skin care center in 1990. I'm getting a little help from a professional to stay up on the latest.
Here's some information we'll share with you today:
The Importance of Knowing Your Customer.
The Wonders of Obtaining Feedback and Acting On What You Have Discovered.
The Power of Branding.
And much more!
Shelley’s Show and Tell
Archives Available on VoiceAmerica Health and Wellness Channel
The beauty industry plays into our need to feel youthful and beautiful. How do you weed through all that information thrown at you? What treatments and products are truly transformational and what is snake oil and optical illusion.
When you hear it on Shelley’s Show and Tell it’s already been tested at Real Transformation Skin Care Centers and has their professional stamp of approval.
Shelley’s Show and Tell brings you the current real information about cutting edge anti-aging and acne treatments as well as the real skinny about the latest skin care ingredients. We also fill you in on home use tools and how to incorporate them into your daily beauty regime.
We offer stories of how to use the Law of Attraction, keeping your mind on what you want instead of complaining about how things are, to start a business or take one to the next level, and how to create a happy fulfilled life.
You will be motivated and inspired to make a change.
Shelley Hancock, (a.k.a. “The Gadget Gal”), is one of the most trusted esthetic advisors in the beauty industry and Founder of Shelley Hancock Consulting, an organization dedicated to helping estheticians take their businesses and careers to the next level. Shelley is also the founder of Real Transformation Skin Care Centers offering the latest cutting edge technology in anti-aging and acne.
In 2005 after owning a successful skin care center for 15 years, Shelley expanded her focus so she could provide a deeper level of service to her fellow estheticians. Through hands-on training, workshops and private consultations, she has now connected thousands of beauty business owners with esthetic equipment that attracts a higher level client and helps build a more successful practice.
In addition to being the Owner and Head Trainer at Shelley Hancock Consulting, Shelley is hands-on at her two Real Transformation Skin Care Centers, both located in California. When she’s not teaching, training, coaching or working with clients, you just might find her recording voice overs for commercials. Shelley lives each day by the motto that what you think about and talk about, you bring into your life, so you had better choose wisely!