Encore: Sustain-3: The Champion, The Watch, and The Map
August 11, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
What company champion (site executive, CEO, plant manager, GM) does not seek ways to sustain and extend hard-won improvement results. But few such executives rightly understand what sustainment means or how to attain and extend it. Instead, they mistakenly insist upon mechanisms that track—or even enforce—compliance: Audits are a case in point. But, says Gwendolyn Galsworth (your host and visual workplace expert), they would do better to look for specific ways to use their positional power to: 1) cultivate employee engagement; and 2) drive improvement. In this week’s show, Galsworth presents the third segment in her on-going discussion on “tools that sustain.” This time she focuses on the role of the Management Champion (aka, site executive) and two mechanisms that champions can use to help drive the improvement process—without driving over employees in the process: The Management Watch and The Laminated Map. This is a live show. Your comments and questions are welcomed.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
