The Many Ways to Communicate with your Customer: An Interview with Kasey Bayne
October 25, 2016
Hosted by Jody Padar
It's not just customer service anymore. It's all about creating a customer experience. Join us as we talk with Kasey Bayne, head of Customer Communications at Olark Live Chat, about why chat boxes on your website work, how to choose the right social media tools for your company, and what's coming next for digital marketing in 2017.
Let’s Get Radical
Archives Available on VoiceAmerica Business Channel
Small business owners and creative freelancers, get ready. Let’s Get Radical is not your typical business radio show. Jody Padar takes a peek into your company’s financial underwear drawer with an insightful and compassionate eye. You’ll get tips and tricks, strategies and guidance and straight talk on how to get more radical with your practices and policies and reap the rewards. She talks technology, tools, attitudes and passion. She interviews those who have done it and are learning to do it now. She talks about how business is changing and operating from the mindset of abundance. This show is for small business owners and creative freelancers like you who are looking for answers with a radical approach and fun. Jody dislodges the stodgy and energize you to take your business, whatever you do, to the next level.
Let’s Get Radical is hosted by Jody Padar. Jody is the CEO and principal of New Vision CPA Group, a public accounting firm and author of The Radical CPA: New Rules for the Future-Ready Firm.
Jody is one of the accounting profession’s foremost thought leaders advocating for progress and innovation in the business world. Jody brings her expertise in the area of taxation, small business accounting and consulting to all her customers while adopting best practices for cloud technologies. Jody has been named among the "Top 100 Most Influential to the Profession” for the last five years by Accounting Today and was named as one of 2015's Top 10 Money and Finance Writers on LinkedIn’s inaugural Top Voices list.