Navigating the Experience Economy: An Interview with Brad Smith

November 15, 2016
Hosted by Jody Padar and Liz Gold

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Episode Description

How do you transition from being a high-level executive for global tech companies to launching your own business? How do you create transformation for your customers as a consultant? We talk with Brad Smith, founder and president of Vector Business Navigation, a customer experience/customer success transformation consulting provider. We talk to Brad about his move to entrepreneurship, the power of referrals and what small businesses should do to start marketing on zero budget. Join us!

Let’s Get Radical

Let’s Get Radical

Archives Available on VoiceAmerica Business Channel

Small business owners and creative freelancers, get ready. Let’s Get Radical is not your typical business radio show. Jody Padar and Liz Gold take a peek into your company’s financial underwear drawer with an insightful and compassionate eye. You’ll get tips and tricks, strategies and guidance and straight talk on how to get more radical with your practices and policies and reap the rewards. They talk technology, tools, attitudes and passion. They interview those who have done it and are learning to do it now. They talk about how business is changing and operating from the mindset of abundance. This show is for small business owners and creative freelancers like you who are looking for answers with a radical approach and fun. Jody and Liz dislodge the stodgy and energize you to take your business, whatever you do, to the next level.

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Jody Padar and Liz Gold

Jody Padar and Liz Gold

Let’s Get Radical is hosted by Jody Padar and Liz Gold. Jody is the CEO and principal of New Vision CPA Group, a public accounting firm and author of The Radical CPA: New Rules for the Future-Ready Firm. Liz Gold is the founder of Rhino Girl Media, a communications and media company for radical business people and creatives.

Jody is one of the accounting profession’s foremost thought leaders advocating for progress and innovation in the business world. Jody brings her expertise in the area of taxation, small business accounting and consulting to all her customers while adopting best practices for cloud technologies. Jody has been named among the "Top 100 Most Influential to the Profession” for the last five years by Accounting Today and was named as one of 2015's Top 10 Money and Finance Writers on LinkedIn’s inaugural Top Voices list.

Liz has been a writer and editor for nearly 20 years, covering everything from art, small business, corporate culture, recruiting and retaining talent and technology. She is a former senior editor of Accounting Today and the co-founder of Accounting Tomorrow, a blog focused on intergenerational workplace issues. More recently Liz spearheaded the PR activity, brand messaging and thought leadership at a top-25 accounting firm. She works with a variety of clients and businesses of all sizes, helping them to find their voice and bring their essence out into the marketplace through compelling content.

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